Joe Marconi

A tribute to my Father - Happy Father's Day!

By Joe Marconi, June 14, 2014 in Joe’s Business Tips For Shop Owners

IATN and Identifix hurt Diagnostic skills?

By Joe Marconi, October 27, 2013 in Technician Corner - Discussions

Community Involement could be your best marketing plan

By Joe Marconi, June 8, 2014 in Marketing, Advertising, & Promoting

• marketing
• advertising
• (and 1 more)

  Tagged with:

  • marketing
  • advertising
  • non traditional marketing

Booking the customer’s next appointment? Why not?

By Joe Marconi, June 7, 2014 in Joe’s Business Tips For Shop Owners

• marketing
• customer service
• (and 4 more)

  Tagged with:

  • marketing
  • customer service
  • book the next service
  • book the next appointment
  • advertising
  • workflow

Anyone a Member of RepairPal.com

By Joe Marconi, December 16, 2012 in Auto Parts Banner Programs

How do you feel about CARFAX?

By Joe Marconi, April 3, 2012 in Auto Repair Shop Management Help? Start Here

2005 Subaru Axles causing vibration

By Joe Marconi, May 12, 2010 in Repair/Diagnostic Help & Tech Tips!

When the customer's part does not fix the problem

By Joe Marconi, May 30, 2014 in Customer Experience & Reviews

Want to improve customer retention and increase sales?

By Joe Marconi, May 24, 2014 in Joe’s Business Tips For Shop Owners

BG Seminar worth every minute!

By Joe Marconi, May 17, 2014 in Automotive Parts & Suppliers

Memorial Day - Remember those who paid the ultimate sacrifice

By Joe Marconi, May 24, 2014 in AutoShopOwner Announcements

Sometimes price “IS” the only concern

By Joe Marconi, May 17, 2014 in Customer Experience & Reviews

• price complaints
• high prices
• (and 3 more)

  Tagged with:

  • price complaints
  • high prices
  • customer complaints
  • labor and part pricing
  • customer experience

Do You Ask Customers for Referrals?

By Joe Marconi, August 25, 2013 in Marketing, Advertising, & Promoting

Let the little things slide, focus on the big picture

By Joe Marconi, May 17, 2014 in Joe’s Business Tips For Shop Owners

• employee management

Anyone Using Moving Targets?

By Joe Marconi, April 26, 2014 in Auto Parts Banner Programs

• Marketing
• Advertising
• (and 3 more)

  Tagged with:

  • Marketing
  • Advertising
  • Moving Targets
  • email marketing
  • Text messaging marketing

Congratulations AutoZone!

By Joe Marconi, May 11, 2014 in Customer Experience & Reviews

• Free check engine light check
• Autozone free check egnine

Anyone involved in technician apprenticeship or internship programs?

By Joe Marconi, May 11, 2014 in Education & Training

Will Technology Attract Young People to Our Industry?

By Joe Marconi, April 26, 2014 in Human Resources, Employees

• Human resource
• Tech hiring
• (and 3 more)

  Tagged with:

  • Human resource
  • Tech hiring
  • Young techs
  • Finding technicians
  • Hiring technicians

Happy Mother's Day!

By Joe Marconi, May 11, 2014 in AutoShopOwner Announcements

Want to increase A/C sales?

By Joe Marconi, May 10, 2014 in Joe’s Business Tips For Shop Owners

Young Techs Lack the basics?

By Joe Marconi, January 12, 2014 in Human Resources, Employees

• trade school
• tech hiring
• (and 2 more)

  Tagged with:

  • trade school
  • tech hiring
  • Finding techs
  • entry level techs

Buisiness; Hot and Cold after a Tough Winter

By Joe Marconi, April 26, 2014 in General Automotive Discussion

• Sales
• Business after winter

Do you recommend StopDRP.com?

By Joe Marconi, April 26, 2014 in Auto Body Shop Discussions

• consumer rights
• insurance issues
• (and 2 more)

  Tagged with:

  • consumer rights
  • insurance issues
  • Unfair insurance practices
  • DRP shops

Promote Your Shop-National Car Care Month

By Joe Marconi, April 13, 2014 in AutoShopOwner Announcements

Automotive Management Training

By Joe Marconi, May 2, 2013 in Customer Experience & Reviews