How to acknowledge and recognize employees in a small shop - not just money

November 10, 2022, 07:00 PM

Let’s face it, auto repair is a tough business. You need every advantage you can get to stand out from the crowd. Instituting a positive work culture and retaining skilled employees can be an excellent start to that. However, many business owners are focused on the wrong things instead: they treat their employees like transactions and overestimate the shop's financial value over social connections