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Automotive Parts, Service & Technical

Forums

  1. Automotive Parts & Suppliers

    Discussions about automotive products, parts, manufacturer brands, trends, preferences, and more. Auto Parts and Supplier discussions.

    1,101
    posts
  2. Repair & Maintenance Services

    Oil Changes, tune-ups, brakes, inspections, and any other service your shop offers or is thinking of offering. Menu pricing, seasonal specials, maintenance services and other services.

    565
    posts
  3. Tires and Tire Services

    Do you sell car and truck tires? Do you include balancing, road hazard, and disposal? Looking to start selling tires? Tire topic discussions.

    414
    posts
  4. Fleet Service and Contracts

    Does your shop service a fleet of vehicles or have you secured business from federal, state, or local bids? Contracted business discussions.

    79
    posts
  5. Automotive Shop Tools & Equipment

    Hi-tech cars need hi-tech equipment. Need advice on purchasing diagnostic equipment, tire machines, shop tools, etc..? General Tools and Equipment discussions.

    1,192
    posts
  6. Technician Corner - Discussions

    This is the place for you to slide back to your technician side and have a talk with others about fixing cars, tools, jobs, etc.

    485
    posts
  7. Repair/Diagnostic Help & Tech Tips!

    Are you stuck on a vehicle? Need some help from your peers? Got a tip to share? Post your technical tips and repair help requests here.

    402
    posts


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    • We allow visitors to read the first post of each topic. To read this post, please login or register for a membership. 
    • We allow visitors to read the first post of each topic. To read this post, please login or register for a membership. 
    • We allow visitors to read the first post of each topic. To read this post, please login or register for a membership. 
    • I am not accountant and I do not know the tax laws in every state, but it is important that you meet with your accountant way before the end of the year if you received and used an SBA or PPP Loan.  Loans used to pay bills may not be used as a deduction on your tax return, and may result in increased taxes. Again, DO NOT TAKE MY ADVISE as an accountant. I plan on meeting my accountant in October to review all the tax implications for my 2020 Tax return.  AND, the SBA may change rulings, so stay informed and seek professional guidance. 
    • With so many uncertainties these days, there is one strategy that we can all do that will help to smooth out our overall sales and customer visits throughout the year.   Make sure the experience is always amazing during the entire customer visit. And perform the car delivery that gives the customer a reason to return. Here's the key part before any customer leaves your shop: Make sure you discuss their next service appointment and any other future recommendation.  Let them know that they will get a reminder by either post card, email or text.  BUT, there is one more thing you can do to boost your customer retention, get permission from your customer to call them a week prior to their next appointment.  Yes, give them a phone call.  Try it, and give it time to work. Oh....won't work, you're thinking??? Well, here's list of businesses that do it: Dentists, doctors, nail salons, hair dressers, chimney cleaners, boiler service companies and Successful Auto Repair shops. 
    • We allow visitors to read the first post of each topic. To read this post, please login or register for a membership. 
    • We allow visitors to read the first post of each topic. To read this post, please login or register for a membership. 
    • From as far back as I can remember, labor has always been an issue. As and industry, we have struggled to get paid properly for the work we do.  And those shops that understand how critical labor is, are the shops that have done quite well.   In today's auto repair shop world; Getting the right labor dollars is no longer a buzz topic or debate- Labor dollars will be the salvation of your business. Labor translates into profit, and will also allow you to build for the future and to attract the quality people we need in our industry.  If you don't know what your labor should be, you need to find out.  Don't call ABC Auto, down the street to ask him. The odds are he did not do the math. Plus his expenses are not the same as yours. Depending on what you pay your techs, your overhead, and knowing your numbers will determine your labor rate.  I can tell you that there are shops that are paying techs a very good wage and those shops are getting $135 to $150 per hour, and more.  That is not a typo.  And there are shops that have multi-tier rates. So, for Diag and labor jobs that have no parts associated with the repair, their labor is much higher than their standard labor.  It's fair, it's honest and it's time we all raise the bar.  Please, do the math, get help and make sure your labor is right for your shop. 


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