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Joe Marconi

Want to increase A/C sales?

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Here's a tip I have made in the past, but it worth repeating. Have your techs, as part of their preliminary checks, turn the on A/C and see if the system is working. Is the compressor turning on? Are all the fan speeds working? Is the system getting cold? Is there a smell from the vents? I am not suggesting to start hooking up gauges and diagnose air conditioner problems for free. This is just a simple check to that gives you a direction, and something you can discuss with the customer.

 

Oh, just inform the customer that you will do this before you work on the car.

 

The goal is spot a problem before that first really hot day when the customer turns on the A/C for the first time and finds only hot air coming from the vents.

 

Try it and let me know how it works out for you.

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