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Community Involement could be your best marketing plan


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Years back, traditional marketing and advertising worked really well. But, if you are like me and have been tracking the effectiveness of traditional marketing and advertising (radio, TV, print, direct mail, etc.) you will agree that it's just not what it used to be.

 

A few years back I began to get more involved with the community: youth sports teams, school events, fund raisers for local organizations and other community-based functions. And it's paying off.

 

I also reduced my ad budget as I did this, and put the money into this community-based strategy.

 

I also started doing the local Business EXPOs and other local business street fairs.

 

It's a long process, but worth it. You build your brand around the community and attract people to you that are also like-minded and value what goes on in your home town.

 

I am not suggesting giving up your advertising all together, but if want to build your company in your community and make it stand out, consider this strategy.

 

 

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  • Have you checked out Joe's Latest Blog?

         13 comments
      Most shop owners would agree that the independent auto repair industry has been too cheap for too long regarding its pricing and labor rates. However, can we keep raising our labor rates and prices until we achieve the profit we desire and need? Is it that simple?
      The first step in achieving your required gross and net profit is understanding your numbers and establishing the correct labor and part margins. The next step is to find your business's inefficiencies that impact high production levels.
      Here are a few things to consider. First, do you have the workflow processes in place that is conducive to high production? What about your shop layout? Do you have all the right tools and equipment? Do you have a continuous training program in place? Are technicians waiting to use a particular scanner or waiting to access information from the shop's workstation computer?
      And lastly, are all the estimates written correctly? Is the labor correct for each job? Are you allowing extra time for rust, older vehicles, labor jobs with no parts included, and the fact that many published labor times are wrong? Let's not forget that perhaps the most significant labor loss is not charging enough labor time for testing, electrical work, and other complicated repairs.  
      Once you have determined the correct labor rate and pricing, review your entire operation. Then, tighten up on all those labor leaks and inefficiencies. Improving production and paying close attention to the labor on each job will add much-needed dollars to your bottom line.
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