Automotive repair shop workflow management, procedure, productivity, quality control, systems & shop forms you use. To generate profitable sales and consistent quality customer service, you need to be in control and have in place specific systems and procedures.
A sale must bring profit, if it doesn’t It’s a loss. Accounting is a major part of any business. Are you in control of your accounting and profitability? Are you controlling your payroll to be profitable?
Automotive repair shop topics on human resource, payroll, employee hiring and terminations, team building, healthcare and training. State Laws are all different, please check your state laws for specific guidelines.
Education and Training your technicians, service writers, and other employees is an important part of making sure your staff is well equipped to service today's customers. Technical, sales, business and general shop automotive education topics.
Hi bantar! Thanks for that clarification. I figured that's what you meant. What I really like is the fact that you've got various strategies - all working together. I think you said 4 campaigns! The only thing I would suggest is, trying different types of offers. I explain that stuff in my free course, How to Double Your Car Count in 89 Days.
Good luck! Hope this helps!
"The Car Count Fixer"
P.S.: Join the conversation at YouTube.com/CarCountHackers - Like & Follow Car Count Hackers on Facebook
Integrated ordering within your POS is the way to go. Check availability and pricing online. Get online ordering rebates. When we order online, my PO is automatically filled out for me, so that when I receive the parts, there's no additional typing to do. If I have to pick up the phone to order, we have to manually type the description, part numbers, pricing, core, etc in. Very error prone. Frankly, I order less from WorldPac because of it's poor integration with my POS. It takes longer to use WorldPac, so it is shunned. Now, it is technically integrated, but it pops up their SpeedDial interface. I make my selections and they are sent back to the POS, and ordered online from the POS, but this is clunky.
Moral of the story: Best Integration, with the parts that I NEED, gets the most business. However, NEED trumps speed. I rarely price-shop even though I can as I take a more relationship-based approach with my suppliers.
I understand your concern. This is the best legal way for a merchant to eliminate their credit card fees forever, while providing the consumer a choice whether they pay a surcharge (using a credit card) or not (using a debit card). I realize that this solution is not for everybody, but it does provide a way for the merchant to keep more money and provide the consumer a choice rather than a mandate.
When I said:
I intended to say.... I've not tried "doing nothing", so I have no way to compare "nothing" with what I'm doing. I believe that doing nothing would be bad and therefore don't have plans to test it.
As a consumer, this is a non-starter for me. As a business owner, I would not be charging my customers 3.5%, but would absorb this cost as we do today. Now, my credit card costs have just risen. I don't see this as a positive.