Automotive repair shop workflow management, procedure, productivity, quality control, systems & shop forms you use. To generate profitable sales and consistent quality customer service, you need to be in control and have in place specific systems and procedures.
A sale must bring profit, if it doesn’t It’s a loss. Accounting is a major part of any business. Are you in control of your accounting and profitability? Are you controlling your payroll to be profitable?
Automotive repair shop topics on human resource, payroll, employee hiring and terminations, team building, healthcare and training. State Laws are all different, please check your state laws for specific guidelines.
Education and Training your technicians, service writers, and other employees is an important part of making sure your staff is well equipped to service today's customers. Technical, sales, business and general shop automotive education topics.
Frank, that's what happened in my market area after the 2008/09 recession. People held back from buying new cars, but then a flood of people purchased new cars, and we saw the dip in business. Build now while business is still good, in order to ride the slower times. We have been through this before, we are no strangers to the economic roller coaster.
I feel the same way. I urge everyone to attend the next R+W conference and others like this. Hands down, you will walk away a little smarter, a little better, and with renewed energy and passion. That I can guarantee!