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alfredauto last won the day on July 29

alfredauto had the most liked content!

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About alfredauto

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    High Poster

Business Information

  • Business Name
    alfred auto center
  • Business Address
    6989 New York 21, Almond, New York, 14804
  • Type of Business
    Auto Repair
  • Your Current Position
    Shop Owner
  • Automotive Franchise
  • Website
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  • Participate in Training
  • Certifications
    ase master tech

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  1. Carfax lies and says they are calling from Mitchell they need to update your system. Liars. Once you catch them in that lie they go over the benefits of being affiliated with carfax. I an very clear with them that if I'm supplying them with saleable information I want a discount on carfax reports. Like a co-op system. Carfax doesn't see it that way, they want to take from us and give back nothing. They give me nothing I give them nothing, that's how it works in my world.
  2. I like to say online parts are for do it yourselfers. You can do it yourself cheaper than we charge. There's no sense in denying it.
  3. alfredauto


  4. We use the cheapest autel code readers and plug into identifix or sure trac then test the old fashioned way. I own a Maxisys elite and it works well for bidirectional testing and the coding. We’ve used about every scanner out there these tool trucks try to sell magic but there’s no avoiding hands on component testing.
  5. We had a good local company, then they sold us to a bigger chain that showed up 3 weeks then fired us because we don't spend enough. Now we DIY.
  6. I bought one when it first came out for mechanics (it's been around the auto body scene forever I guess) and after wearing it out I bought another one. It doesn't replace the torch, your not cutting bolts off with it but to loosen up sway bar nuts and gas tank straps it's perfect.
  7. One tech can do over 90% no problem if given the space. One tech one lift not happening. My guy has 4 lifts so there's no waiting or putting back together. Last year I ran with just myself and one tech and my stress went way down, our numbers went up, and we are both happier. Appointments are stretching out farther than I'd like but it's working.
  8. In NY the dmv rejected my request for a transport plate. I had to get dealer plates. Worked out good because I'm a dealer now and that generates more income than the plate costs. A lot more.
  9. Sometimes small claims is bad for you. The local judge is trained to be on the consumers side. Consumer paid for repair, car still broke, you are a thief that stole their money. That's how it works in my town I'm happy never to set foot in that circus again. I'd try to reason with the customer and maybe give back the mc money you may come out ahead with losing a little.
  10. Our labor guide marks up the standard labor by 30%, so a starters that pays 1 hour becomes 1.3. Some jobs take longer some less but it all pretty much works out. Some jobs like a starter on a 5.3 trailblazer require bending the tranny lines out of the way. We quote new lines on a job like this because you just aren't bending them without a leak. Remember an estimate is just that, as soon as you realize your going to lose stop and call the customer. It's a balance between too many conversations and just getting the job done, so by starting out with a bit of a cushion your life gets easier.
  11. I make an invoice for the parts at cost and pay it plus tax. ny is pretty funny about their sales tax so I'm paranoid. I could just buy the parts and pay sales tax on the spot and not write a r.o. But it's easier this way. My techs are hourly so they don't care or I just do it myself.
  12. We rotate free if they bought the tires from us. It allows us to upsell alignments, check the brakes, and generally keep our customers happy and coming back regularly. If they bought at Walmart it's $20 and up. A couple years ago I went to a ride and drive and we tested 2 cars with 2 good tires on the front/back back to back on a circle track that had one spot hosed down. It mimicked an off ramp. The car with crappy front tires under steered but regained control. The car with crappy back tired went into a spin. Nobody could maintain control with the car that had bald (2/32") rear tires, not even the pro driver. Trouble is putting snows on the rear on a fwd car is useless hence the all 4 recommendations.
  13. My daughters boyfriend works at a factory. He lifted over 150,000 lbs during his last shift. $21/HR no stress no brain needed except to lift fast and consistent and sweat for 8 hours. I'm ready to buff myself out and work there. I pay my help very good, overpay maybe. They get tons of time off and flexibility. Some people think I'm nuts but I don't want my tech to quit to go work at a plant somewhere where he's not worried about comebacks.
  14. $875 was my quote no thanks. Maybe before the Internet they offered a valuable service but now I'm just not seeing it.
  15. Google me lol I can only laugh about it. I put in the guys part during my lunch break and it didn't fix his problem so I'm worse than the devil himself. It taught me a lesson; if the guy doesn't want to pay me diag time I don't want his business. End of story. We all get negatives it's part of owning a business.

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