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alfredauto last won the day on December 20 2021
alfredauto had the most liked content!
Business Information
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Business Name
alfred auto center
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Business Address
6989 New York 21, Almond, New York, 14804
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Type of Business
Auto Repair
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Your Current Position
Shop Owner
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Automotive Franchise
None
- Website
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Banner Program
Other
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Participate in Training
Yes
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Certifications
ase master tech
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alfredauto's Achievements
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alfredauto started following Stay Open Or Close? The Effects of the Coronavirus , R134a prices doubled?!?! , Hiring Techs Now Impossible? and 7 others
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Called on a 30lb can today $280 no thanks I'm not stocking up at that price.
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Hiring Techs Now Impossible?
alfredauto replied to Obsidian Motors's topic in Human Resources, Employees
This is what we've been doing for years but it's 30%. In the rust capital of the world every job takes longer and uses more oxy/acetylene than we want to admit. -
Hiring Techs Now Impossible?
alfredauto replied to Obsidian Motors's topic in Human Resources, Employees
2 topics here I'd like to touch on. 1st up is technician shortage. It is real. It doesn't matter what you offer for pay if the guy doesn't want to work or loves his boss he's not working for you. Every shop is hiring. I don't know of any that aren't. 2nd is shop labor rates. I'm in the poorest county in the state and my rate is over $100/hr. Being the nice guy wearing out my body and equipment for next to nothing is not an option. Basic business I add up all my expenses and divide by working hours and came up with a number. Add for the bad word profit and depreciation and I can't understand how anyone is under $100/hr in today's world and staying in business unless they are under insured, running into the ground. or independent wealthy. -
I bought some bins and fill them myself from tractor supply. That's for the grade 5 hardware by the pound. Can't help you with companies that do it they all frustrated us with their reliability. About once a year I buy 50lbs of hardware and fill the bins. Fastenal did a great job while it lasted but they left our area.
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Your Price is too high! Or is it too low?
alfredauto replied to bantar's topic in Pricing, Discounts, Labor Rate
In case anyone has been under a rock home prices rose 20% in the last year. Food prices almost doubled. Parts prices went up a lot. Gas is 89% more. Half the shops in my area closed for good. So I raised my prices. No more $19.99 oil change. Nobody really complains about the labor rate but they do vocalize about their 8 quart silverado synthetic oil change. -
We tried it for about a year. Repair pal did a great job gathering reviews for my shop and generating calls. I'd say over 75% were calls from people who self diagnosed and wanted us to install their parts that they determined would fix the problem. Well it got old steering them into a proper repair so we dropped them. And some of the requested repairs were insane like "I want you to replace the timing chain guide on my Mercedes, the chain is still good according to the forums and you don't need to replace the coolant because it's less than 3 years old and the book time is wrong you can sneak it out in 3 hours not the 28 hours Mercedes wants and I insist on watching so I know you are doing it right and" so after a while it just got old.
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how Covid is affecting Car counts
alfredauto replied to alfredauto's topic in Business Talk - How's your shop doing?
It's no secret when shops are advertising $17.99 oil changes they are hurting for customers bad. -
Not much to do here so I've been studying last years numbers. January and February 2020 were on the level with 2019. Car counts around 195-210. March 2020 - 45. April 2020 - 31. The rest of last year followed the pattern. No activity. It went up some in the fall but we are down 70% as far as car counts go last year. A bonus if you want to call it that was the cars we did see needed a lot of help. The average RO was up almost 35%. Overall we will survive but we aren't swimming in gravy. Over the past 11 years our sales charts looked like a right triangle. Up every year. Very linear. Then came 2020 that sent us back to 2014 sales levels. This year so far is looking positive but we are still way off our goals. Car counts are at an all time low. And that's with a lot of our competition closed down permanently. Get ready folks it's going to be another tough year.
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Charging for missed appointments
alfredauto replied to coastalcarcarenc's topic in General Automotive Discussion
After a while you get to know who's probably not going to show up and just plan accordingly. I have a couple dozen customers who are pretty absent minded I don't make a fuss its really not their fault they can't get their shit together I just put them down and when they call to reschedule I just say don't worry about it no problem. They are good customers btw very loyal they just can't keep their appts. -
Charging for missed appointments
alfredauto replied to coastalcarcarenc's topic in General Automotive Discussion
After a while you get to know who's probably not going to show up and just plan accordingly. I have a couple dozen customers who are pretty absent minded I don't make a fuss its really not their fault they can't get their shit together I just put them down and when they call to reschedule I just say don't worry about it no problem. They are good customers btw very loyal they just can't keep their appts. -
Re-opening Trends: What are you seeing?
alfredauto replied to jfuhrmad's topic in Business Talk - How's your shop doing?
I've been working by myself since this all started. My main tech has underlying health issues so he's collecting and happy and I'm busy as a bee doing repair work. The auctions aren't running normally so the car sales are in the tank I literally have one vehicle on the lot for sale. -
During the 1918 Flu pandemic historians said it took people 3-4 years to get back to "normal". I am staying positive but I'm concerned. I think if everyone goes back to work in a few months it will be a miracle. I'm thinking 12-18 months minimum. I'm hoping that there will be school in September but I'm not even too sure about that at this point.
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My Thoughts on the Coronavirus and Business
alfredauto replied to Joe Marconi's topic in Joe’s Business Tips For Shop Owners
A few days makes a difference. We got all our work done that was here and I closed the shop today. It hurts me, I enjoy working. I enjoy talking to people. I like steady income. But I couldn't sleep the last couple nights worrying what if? So that's that I paid my help a couple weeks time off and I got enough groceries for a couple weeks so I'm just going to chill out and do nothing and just hope we get this thing under control quickly.- 13 replies
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- coronavirus
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