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alfredauto

Free Member
  • Content Count

    653
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alfredauto last won the day on May 21

alfredauto had the most liked content!

Community Reputation

397 Excellent

5 Followers

About alfredauto

  • Rank
    Contributing Member

Business Information

  • Business Address
    6989 state rt 21, Almond, New York, 14804
  • Type of Business
    Auto Repair
  • Your Current Position
    Shop Owner
  • Automotive Franchise
    None
  • Website
  • Banner Program
    Other
  • Certifications
    ase master tech

Recent Profile Visitors

7,985 profile views
  1. alfredauto

    Best Scanner for General Repair

    We use the cheapest autel code readers and plug into identifix or sure trac then test the old fashioned way. I own a Maxisys elite and it works well for bidirectional testing and the coding. We’ve used about every scanner out there these tool trucks try to sell magic but there’s no avoiding hands on component testing.
  2. We had a good local company, then they sold us to a bigger chain that showed up 3 weeks then fired us because we don't spend enough. Now we DIY.
  3. alfredauto

    Mini Ductor

    I bought one when it first came out for mechanics (it's been around the auto body scene forever I guess) and after wearing it out I bought another one. It doesn't replace the torch, your not cutting bolts off with it but to loosen up sway bar nuts and gas tank straps it's perfect.
  4. One tech can do over 90% no problem if given the space. One tech one lift not happening. My guy has 4 lifts so there's no waiting or putting back together. Last year I ran with just myself and one tech and my stress went way down, our numbers went up, and we are both happier. Appointments are stretching out farther than I'd like but it's working.
  5. alfredauto

    Anyone have a repair plate ?

    In NY the dmv rejected my request for a transport plate. I had to get dealer plates. Worked out good because I'm a dealer now and that generates more income than the plate costs. A lot more.
  6. alfredauto

    Tricky situation

    Sometimes small claims is bad for you. The local judge is trained to be on the consumers side. Consumer paid for repair, car still broke, you are a thief that stole their money. That's how it works in my town I'm happy never to set foot in that circus again. I'd try to reason with the customer and maybe give back the mc money you may come out ahead with losing a little.
  7. Our labor guide marks up the standard labor by 30%, so a starters that pays 1 hour becomes 1.3. Some jobs take longer some less but it all pretty much works out. Some jobs like a starter on a 5.3 trailblazer require bending the tranny lines out of the way. We quote new lines on a job like this because you just aren't bending them without a leak. Remember an estimate is just that, as soon as you realize your going to lose stop and call the customer. It's a balance between too many conversations and just getting the job done, so by starting out with a bit of a cushion your life gets easier.
  8. alfredauto

    Repairs on your own vehicles

    I make an invoice for the parts at cost and pay it plus tax. ny is pretty funny about their sales tax so I'm paranoid. I could just buy the parts and pay sales tax on the spot and not write a r.o. But it's easier this way. My techs are hourly so they don't care or I just do it myself.
  9. alfredauto

    TIRE ROTATIONS

    We rotate free if they bought the tires from us. It allows us to upsell alignments, check the brakes, and generally keep our customers happy and coming back regularly. If they bought at Walmart it's $20 and up. A couple years ago I went to a ride and drive and we tested 2 cars with 2 good tires on the front/back back to back on a circle track that had one spot hosed down. It mimicked an off ramp. The car with crappy front tires under steered but regained control. The car with crappy back tired went into a spin. Nobody could maintain control with the car that had bald (2/32") rear tires, not even the pro driver. Trouble is putting snows on the rear on a fwd car is useless hence the all 4 recommendations.
  10. alfredauto

    OVER PAYING HELP

    My daughters boyfriend works at a factory. He lifted over 150,000 lbs during his last shift. $21/HR no stress no brain needed except to lift fast and consistent and sweat for 8 hours. I'm ready to buff myself out and work there. I pay my help very good, overpay maybe. They get tons of time off and flexibility. Some people think I'm nuts but I don't want my tech to quit to go work at a plant somewhere where he's not worried about comebacks.
  11. alfredauto

    BBB

    $875 was my quote no thanks. Maybe before the Internet they offered a valuable service but now I'm just not seeing it.
  12. alfredauto

    Negative review while serving vehicle

    Google me lol I can only laugh about it. I put in the guys part during my lunch break and it didn't fix his problem so I'm worse than the devil himself. It taught me a lesson; if the guy doesn't want to pay me diag time I don't want his business. End of story. We all get negatives it's part of owning a business.
  13. alfredauto

    Tire prices

    We can't compete with Walmart or SAMs club on price. They win every time. We offer free rotations free flat repair and all that but I simply ask my customers to support local business. I explain that I pay my tire guy over $20 an hour compared to walmarts $9.75 so they are supporting a sustainable business that pays a living wage not a sweat shop. Most of my customers are die hard liberals. Hard choices are required to put your money where your mouth is. Does it work? We sell our share of tires so it seems to be. Wally has 195/60-15 tires for $45 we aren't wearing out our lift for that.
  14. alfredauto

    Health Care Insurance Concerns?

    I had to pay a penalty this year because NYS made and error and cancelled a couple of my kids. Their website was broken so they couldn't fix it for a few months. The state got it corrected finally but we still had a gap. How can 6 people be on the same plan, all dependents of me, all signed up at the same time and 2 get dropped mid year? Computer error. Now I have to file another form to get a refund of the penalty, I'm still working on getting reimbursed for some Dr visits. Not to be one of those guys but when I was self insured everybody made more money. The providers and me both. By a LOT! My employees have other halves with family plans thank god because I can't afford to provide health care for them no matter how I figure it.
  15. alfredauto

    Taking checks

    We take checks, 99% are from locals I know. Old school types. When someone calls and asks if we take checks I'm suspicious I say we do no problem but they get run through the machine. Eliminates confusion.


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