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alfredauto

Free Member
  • Content Count

    671
  • Joined

  • Last visited

  • Days Won

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alfredauto last won the day on March 15

alfredauto had the most liked content!

Community Reputation

417 Excellent

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About alfredauto

  • Rank
    High Poster

Business Information

  • Business Name
    alfred auto center
  • Business Address
    6989 New York 21, Almond, New York, 14804
  • Type of Business
    Auto Repair
  • Your Current Position
    Shop Owner
  • Automotive Franchise
    None
  • Website
  • Banner Program
    Other
  • Participate in Training
    Yes
  • Certifications
    ase master tech

Recent Profile Visitors

8,978 profile views
  1. I bought some bins and fill them myself from tractor supply. That's for the grade 5 hardware by the pound. Can't help you with companies that do it they all frustrated us with their reliability. About once a year I buy 50lbs of hardware and fill the bins. Fastenal did a great job while it lasted but they left our area.
  2. Autel all the way. The bang for the buck is unbeatable. There's very little it can't do that another aftermarket one can.
  3. In case anyone has been under a rock home prices rose 20% in the last year. Food prices almost doubled. Parts prices went up a lot. Gas is 89% more. Half the shops in my area closed for good. So I raised my prices. No more $19.99 oil change. Nobody really complains about the labor rate but they do vocalize about their 8 quart silverado synthetic oil change.
  4. We tried it for about a year. Repair pal did a great job gathering reviews for my shop and generating calls. I'd say over 75% were calls from people who self diagnosed and wanted us to install their parts that they determined would fix the problem. Well it got old steering them into a proper repair so we dropped them. And some of the requested repairs were insane like "I want you to replace the timing chain guide on my Mercedes, the chain is still good according to the forums and you don't need to replace the coolant because it's less than 3 years old and the book time is wrong you can sneak i
  5. It's no secret when shops are advertising $17.99 oil changes they are hurting for customers bad.
  6. Not much to do here so I've been studying last years numbers. January and February 2020 were on the level with 2019. Car counts around 195-210. March 2020 - 45. April 2020 - 31. The rest of last year followed the pattern. No activity. It went up some in the fall but we are down 70% as far as car counts go last year. A bonus if you want to call it that was the cars we did see needed a lot of help. The average RO was up almost 35%. Overall we will survive but we aren't swimming in gravy. Over the past 11 years our sales charts looked like a right triangle. Up every year. Very linear. Then cam
  7. After a while you get to know who's probably not going to show up and just plan accordingly. I have a couple dozen customers who are pretty absent minded I don't make a fuss its really not their fault they can't get their shit together I just put them down and when they call to reschedule I just say don't worry about it no problem. They are good customers btw very loyal they just can't keep their appts.
  8. After a while you get to know who's probably not going to show up and just plan accordingly. I have a couple dozen customers who are pretty absent minded I don't make a fuss its really not their fault they can't get their shit together I just put them down and when they call to reschedule I just say don't worry about it no problem. They are good customers btw very loyal they just can't keep their appts.
  9. I've been working by myself since this all started. My main tech has underlying health issues so he's collecting and happy and I'm busy as a bee doing repair work. The auctions aren't running normally so the car sales are in the tank I literally have one vehicle on the lot for sale.
  10. During the 1918 Flu pandemic historians said it took people 3-4 years to get back to "normal". I am staying positive but I'm concerned. I think if everyone goes back to work in a few months it will be a miracle. I'm thinking 12-18 months minimum. I'm hoping that there will be school in September but I'm not even too sure about that at this point.
  11. I'm glad you kept him. I understand what running a business is about but people aren't tools that can be thrown away when they become obsolete. I'm sure your customers notice the same mechanic there for 20 years how would you explain it to them he stopped making you rich so you let him go.
  12. A few days makes a difference. We got all our work done that was here and I closed the shop today. It hurts me, I enjoy working. I enjoy talking to people. I like steady income. But I couldn't sleep the last couple nights worrying what if? So that's that I paid my help a couple weeks time off and I got enough groceries for a couple weeks so I'm just going to chill out and do nothing and just hope we get this thing under control quickly.
  13. We charge by the job but we do breakdown parts and labor on the ro. Once in a while someone will question the markup I reply "the Amazon price is if you do it yourself" end of story we don't put in your parts I need to buy groceries like everyone else. Some people complain about the 8.5% sales tax i tell them to call Albany it's not up for discussion. I suppose we could just raise the labor rate to compensate but I'm afraid its going to be a race to the bottom once everyone starts wholesaling parts
  14. Read my negative fb or Google reviews they are all because I charged someone to "just look" at their car. That's why people are shy to do it. I charge for diagnosis. My doctor charges me for it. My dentist charges me for it. My electrician charges me for it. Every professional on earth charges for their expertise. I do the same. Toughen up folks.
  15. The people that ask the labor rate are not normally good customers. We price by the job brake pads and rotors $335 plus tax for most cars just an Example but that's all they want to know how much to get my car fixed. Tell someone its $90/hr next thing you know they show up with half the bolts taken out and parts in the trunk "imma pay you 30 mins to put it together right now quick" so I just price the job so we can pay everyone to work another day.


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