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Topics posted by mspecperformance
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Food for thought - Being a "yes" company is not always the best policy
By mspecperformance, in Auto Repair Shop Management Help? Start Here
- 15 replies
- 3,127 views
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How important are alignment services to your shop?
By mspecperformance, in Repair & Maintenance Services
- 15 replies
- 2,627 views
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What is your solution for a drop in business in the late fall/winter months?
By mspecperformance, in Marketing, Advertising, & Promoting
- 14 replies
- 3,086 views
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Another wonderful experience with Elite
By mspecperformance, in Management Coaching, Business Training, Consulting
- 14 replies
- 3,484 views
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Daily "Customer brought his own parts" story for the day, open for discussion!
By mspecperformance, in Customer Experience & Reviews
- 13 replies
- 2,670 views
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Continued Technical Training... where do you find training/classes?
By mspecperformance, in Education & Training
- 13 replies
- 3,536 views
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Do you provide/pay for uniforms for your employees?
By mspecperformance, in Human Resources, Employees
- 12 replies
- 3,090 views
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Kid left his car with me 4+ years ago, Dad just contacted me
By mspecperformance, in General Automotive Discussion
- 12 replies
- 2,624 views
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Feedback on new logo for our general repair shop, Please vote!
By mspecperformance, in Marketing, Advertising, & Promoting
- 11 replies
- 2,158 views
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Performance Based Pay Plans for Service Advisors?
By mspecperformance, in Accounting, Profitability, & Payroll
- 11 replies
- 2,818 views
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Ideas for Marketing for Brand New Shop/Location?
By mspecperformance, in Marketing, Advertising, & Promoting
- 10 replies
- 2,440 views
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For those of us who have been slow in the last few weeks, a nice article by our own Joe Marconi!
By mspecperformance, in Customer Experience & Reviews
- 10 replies
- 2,737 views
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Customer waiting area design and furniture and Reception Area
By mspecperformance, in Customer Experience & Reviews
- 10 replies
- 2,703 views
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Funny Story from an unbelievably low class customer !
By mspecperformance, in Customer Experience & Reviews
- 10 replies
- 2,323 views
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Customer has perception that car repairs shouldn't cost a lot?
By mspecperformance, in Customer Experience & Reviews
- 10 replies
- 2,791 views
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Signed up with Kukui, check out my site!
By mspecperformance, in Marketing, Advertising, & Promoting
- 9 replies
- 2,651 views
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What do you do when a customer comes back and says, "But this wasn't broken when I brought my car in."
By mspecperformance, in Customer Experience & Reviews
- 9 replies
- 2,215 views
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- 9 replies
- 2,333 views
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No more complimentary vehicle inspection? Charge for inspections? Opinions
By mspecperformance, in Customer Experience & Reviews
- 9 replies
- 2,286 views
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Since Murphy's lightning is striking twice today, here is another great one!
By mspecperformance, in Customer Experience & Reviews
- 9 replies
- 2,257 views
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- 9 replies
- 2,227 views
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If you get this type of feeling, its time you find a service advisor!
By mspecperformance, in Customer Experience & Reviews
- 9 replies
- 3,133 views
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Thinking about not giving anymore phone quotes. Thoughts?
By mspecperformance, in Auto Repair Shop Management Help? Start Here
- 9 replies
- 2,825 views
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Recommendations on Business Management/Motivational books?
By mspecperformance, in Auto Repair Shop Management Help? Start Here
- 9 replies
- 1,857 views
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How many pay labor or parts commissions to techs?
By mspecperformance, in Accounting, Profitability, & Payroll
- 8 replies
- 2,202 views