How many pay labor or parts commissions to techs?

[mspecperformance]

I just implemented Bolt On's digital inspections and they are great. I am thinking about ways to motivate and more thorough recommendations during the inspection process.

 

I wanted to know how many shops out there have ever paid a commission to techs for recommend work/parts?

 

I trust my techs will still only recommend needed repairs.

 

 

[Joe Marconi]

Are you referring to paying a tech just for recommending certain services or repairs? If that is the question, it's no. We do pay them for the multipoint, whether there is a charge to customer or not. And we pay our techs a performance based bonus.

 

Motivating techs is another thing. Work out a compensation plan based on production/efficiency. Get the service advisors involved too. One of the best motivation for a tech is when the advisor can sell the work the tech discovers. So, pay them something for the multipoint and help the advisors sell the work. That's a win for all.

[mspecperformance]

Hey Joe,

 

I was referring to paying them a commission for their recommended labor/parts. I noticed in Mitchell there is a drop down menu to add a technician to the part for instance and there is also an area within set up to set a commission rate for any parts associated with the assigned tech. I was curious as to how it would may work say for instance a commission rate of 0.5% or something small may help motivate more thorough inspections.

 

Either way it is just a thought. I have heard of adding incentives such as unique ways to make it competitive to see which tech can recommend more services or specific services and give gift cards, gifts, days off, or other "prizes". I currently have 1 tech that will perform inspections but really isn't that enthusiastic about them. It just got me thinking of ways of motivating these guys.

[mmotley]

For every inspection performed, a slip with your name goes in the hat at the end of the week/month. A drawing is held for a TV, gift card, $100 bill, etc. Or you could have it that with every BG service that is sold, your name goes in the hat... It might sound cheesy or you might not have enough guys for this to work very effectively, but it's an idea.

 

To answer your main question though, I only have 1 helper and he is paid strictly commission. Pay rate X labor hours produced.

Edited October 16, 2014 by mmotley

[mspecperformance]

For every inspection performed, a slip with your name goes in the hat at the end of the week/month. A drawing is held for a TV, gift card, $100 bill, etc. Or you could have it that with every BG service that is sold, your name goes in the hat... It might sound cheesy or you might not have enough guys for this to work very effectively, but it's an idea.

 

To answer your main question though, I only have 1 helper and he is paid strictly commission. Pay rate X labor hours produced.

 

My Question really is in regards to recommended labor/parts commission. Not the actual labor on the job. I understand motivation is not always monetary. I figured I'd ask if anyone out there does any of this.

[xrac]

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[ncautoshop]

This is for parts and labor:  5% on tires, 10% on oil changes and batteries, 30% on alignments, 14% on everything else.  Every tech has a base guarantee that they will not be paid less than $XXX.  Various based upon experience and ability.

Does your sms handle the figures or is it hand calculated from reports?

 

Sent from my SCH-I605 using Tapatalk

 

 

[xrac]

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[5 Star Auto Spa]

We pay our techs 3% of parts and labor for any recommendations that are made and sold by CSA over the base sale to try and encourage more thorough inspections. We pay our techs hourly here at our shop and not flat rate. I do think is has helped to encourage certain technicians to perform a more thorough inspection for the individuals that needed motivation.