Hands On

I tried Repair Pal for a little. They were taking credit for clients I had for years simply because they used a tow service to arrive. I cancelled pretty quickly.

Anyone? Bump.

The emailed me a form to sign up to be a "service provider" The company Service Up will send me the client. They will bill the client and pay me after the repair. Look at some of the highlights from the terms: All transactions completed through the Platform are subject to a transaction fee ranging from 1.99% to 10% of the gross amount of each repair, with a baseline marketplace fee of 3.99% unless otherwise specified in a fleet-specific addendum. The marketplace fee applicable to a given repair is one of the following: • 3.99% (baseline) of the gross amount of all repairs completed through the Platform for all other customers, including customers to whom ServiceUp has referred you. • A rate specified in a fleet-specific addendum, which overrides the baseline, provided such rate falls within the 1.99%–10% range stated above. In addition to the marketplace fee, the following optional fee may apply: • QuickPay fee — an additional 3.50% of the gross amount of the repair if you elect to receive early payment (typically next business day). In the event a credit card is used by the customer for payment, the 3.50% QuickPay fee will be automatically applied. So, the fee they charge is any where from 1.99% to 17% if they pay credit card and you want funds next day Company reserves the right, in its sole discretion, to modify, increase, decrease, or otherwise change the transaction fees, early payment fees, or any other amounts payable under these Terms at any time. But those fees could go up with no notice at all The Company shall remit payment to you net of any applicable transaction fees as promptly as practicable after, and contingent upon, Company’s receipt of payment from the applicable fleet customer for the services rendered by you. They will pay you for the work you did, as long as they are able to get paid. You acknowledge and agree that the Company shall not be responsible for any delays or failure to pay that may be caused by a fleet customer. And if the customer fails to pay them, too bad. You further acknowledge and agree that (i) the Company may withhold funds in the event of any dispute between you and the Company pending the resolution of such dispute, (ii) you shall not collect any fees for services rendered hereunder directly from a fleet customer and shall receive payment for such services solely from the Company, (iii) in the event the Company determines that you have violated the foregoing subsection (ii), the Company shall have the right to charge a penalty of 10% of the gross value of the applicable services and may withhold that amount from future payments or debit your bank account to recover the penalty and any applicable fees for services. AND if they customer fails to pay them and you go directly after the customer yourself, tack on another 10% So basically, you fix our cars, and we maybe pay you after we take fees. Has anyone used this platform? What do you think?

Any Chance you would share the contract? I have 6 loaner cars ranging from a 1997 Jeep Grand Cherokee to a 2016 Nissan Versa. I pay about $9800 a year for the loaner car insurance policy. I am curious what others are paying to insure the loaner car fleet.

I have done my own for years with good success. The past 7 months or so it seems to be falling off. My spend is almost double for the same results. I am curious to see if anyone offers advice in this thread.

Find out what you have to do to be a licensed auto dealer in your state. It is a lot of work where I am. The license is not transferable in my state.

Thanks. What works exactly?

Anyone got the 3 sentence or less summary?

My techs prefer clean up pads over kitty litter. Those of you that use pads, which ones, how much, where do you get them etc? Thanks.

Most of the replies above answer your specific question, interstate = bad. I also use ACDelco as several others have mentioned. If I have a client call and they want to go buy a battery themselves, I tell them they should go to Napa or O Reilly's.

Man this sounds like a dream come true. I hope I can find something similar soon.

How did the move go, did you find yourself having to ramp up again, lose any clients, business drop off? Did you go to a bigger facility? Did you buy or lease?

That is positive news. Maybe I should just do the above ground. I would feel much more comfortable pulling the trigger on an expensive setup if I was not leasing my space.

I do maybe 2 or 3 alignments a week. Would that increase if I had a machine? I never did hear back from my landlord about digging up the concrete for a flush mount rack. I do have the ceiling height for non flush mount, I just worry about maneuvering around it. I would be looking at a 5 to 6 year pay off before I started making money with the machine. I pay $69/ alignment right now, it is just a hassle. I would prefer to know they were being done properly in my shop.. Decisions! I still like the idea of the 20k unit, It would pay for itself in a year and a half. If we find ourselves doing way more alignments, I could maybe sell it and upgrade.

How does this work on a two post lift, do you have to set the car on stands, or does it take measurements on the floor then adjusts for droop as you lift?