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Customer waiting area design and furniture and Reception Area


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Anyone have any good suggestions on furniture for the waiting area? Stuff like Service counters, waiting furniture, refreshment table? I like the seamless look with units that have space for a fridge and integrated waste receptacle. I've looked at what NAPA Auto Care has as well as Bosch. I am a bit iffy on that stuff and its ridiculous expensive for laminate furniture.

 

Anyone else have any ideas?

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We still have majority IKEA furniture (Go here for some photos of our office). It's still holding up well so cant really help you with other furniture recommendations. I think the only thing I might change later is get a real reception counter just so it looks cleaner. If you're up for a fun project and have a blown engine laying around, they make interesting coffee tables! Just have to fabricate a base and paint it black :)

IMG_20161016_134243 copy.jpg

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16 minutes ago, meowpox said:

We still have majority IKEA furniture (Go here for some photos of our office). It's still holding up well so cant really help you with other furniture recommendations. I think the only thing I might change later is get a real reception counter just so it looks cleaner. If you're up for a fun project and have a blown engine laying around, they make interesting coffee tables! Just have to fabricate a base and paint it black

IMG_20161016_134243 copy.jpg

 

 

btw I love your business! I remember when you guys just joined the forum and to see the evolution of TrackSpec is impressive! 

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2 hours ago, FNGJWS said:

Love your look, Meowpix.  Might want to look into having a glass shop round those corners off the table though. I can just see some little guy toddling up to it at face level and YIKES!  

You're right, we have people accidentally bump the corners with their thighs all the time. 

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      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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