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mspecperformance

If you get this type of feeling, its time you find a service advisor!

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So I have my Service Advisor off to training for a few days in San Diego and that means I am manning the front end. I am pretty dang good at talking to people I would like to think but had to present some pricing to a customer and all he kept saying when a price for a job was given was, "Wowwwwwwwwwwwwwwwwwwwwwwwwwwwwww." I just realized how much I dislike talking to people in a Service Advisor capacity. Like I really can't stand it LOL. That is not to say I don't like speaking to my customers because I do. I just hate the daily grind of dealing with the one off customer that has unrealistic expectations that no one can meet. God bless all your service advisors out there. I am about ready to hire my second one just so I never have to do this again haha.

 

 

Moral of the story is if you ever have that type of feeling then its high time to get a service advisor! Make sure they are a people person too, that helps!!!

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