mspecperformance
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Topics posted by mspecperformance
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- 55 replies
- 8,457 views
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- 27 replies
- 7,824 views
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- 27 replies
- 7,252 views
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Notice to all customers bringing their own parts
By mspecperformance, in Customer Experience & Reviews
- 35 replies
- 6,839 views
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What is your shop policy with extended warranty plans
By mspecperformance, in Shop Warranty Programs
- 45 replies
- 6,616 views
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Has anyone tried using a Dry Eraser board as a large scheduler for the day?
By mspecperformance, in Workflow, Procedures, Shop Forms
- 25 replies
- 6,421 views
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Do yourselves a favor and NEVER sign up with Mitchell
By mspecperformance, in Management Software, Web Sites & Internet
- 29 replies
- 6,017 views
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- 23 replies
- 4,500 views
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- 28 replies
- 4,199 views
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Do you always get signed authorization for work to be performed?
By mspecperformance, in Workflow, Procedures, Shop Forms
- 17 replies
- 4,147 views
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Book keeper, who's got one? What do you pay?
By mspecperformance, in Accounting, Profitability, & Payroll
- 19 replies
- 4,114 views
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How do you feel about customers whom come back after getting repairs elsewhere?
By mspecperformance, in Customer Experience & Reviews
- 20 replies
- 3,861 views
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Tips on starting a relationship with car rental company?
By mspecperformance, in Customer Experience & Reviews
- 20 replies
- 3,630 views
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Phone Script for Oil Change price caller
By mspecperformance, in Auto Repair Shop Management Help? Start Here
- 6 replies
- 3,597 views
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Multi Shop Locations! Expansion? Start Up? Aquisition? Challenges? Advantages?
By mspecperformance, in New Repair Shop, Partnerships, Bank Loans
- 20 replies
- 3,548 views
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- 18 replies
- 3,537 views
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Continued Technical Training... where do you find training/classes?
By mspecperformance, in Education & Training
- 13 replies
- 3,526 views
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Turned away a "bring my own parts" customer. How common is it for you?
By mspecperformance, in Customer Experience & Reviews
- 19 replies
- 3,501 views
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- 20 replies
- 3,499 views
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Another wonderful experience with Elite
By mspecperformance, in Management Coaching, Business Training, Consulting
- 14 replies
- 3,475 views
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Do you guys perform Fleet work? Do you work on Sprinters? How profitable?
By mspecperformance, in Fleet Service and Contracts
- 19 replies
- 3,453 views
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Phone shopper wants a price and says, "I know exactly what I need give me a price" What do you do?
By mspecperformance, in Customer Experience & Reviews
- 20 replies
- 3,447 views
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- 17 replies
- 3,377 views
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Cold Calls and Solicitation, how do you handle them?
By mspecperformance, in Non-Automotive Discussions
- 15 replies
- 3,247 views
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If a customer just towed or drove from another shop, RED FLAG!
By mspecperformance, in Customer Experience & Reviews
- 16 replies
- 3,182 views
