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About OTPAuto

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    90 E Candler Street, Suite C, Winder, Georgia, 30680
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  1. I forget the name of it, but what about the software thats offered by Identifix?
  2. Worldpac pricing fluctuations?

    Price matching isn't the problem, they're more than willing to. I shouldn't have to call constantly for every item though - if so, whats the point of SpeedDial? I think a lot of people responding are missing the point of the OP as well. I've started tracking (with screenshots) the pricing of some items that I suspect will fluctuate in this manner. I know some items that have done this to me, but of course I have no proof. When I have better evidence, I'll post it as fact.
  3. Wow, I wish I could get a flat rate for batteries that cheap. The nearest Pep Boys to me is too far away to get anything from.
  4. This is one I'm curious to see more feedback on as well. As a general rule, before opening my business I had VERY good luck with Advance batteries in my personal vehicles. Since opening my business, I've seen nothing but trouble with the Duralast batteries from Autozone, and thus far no issues with the Oreilly's batteries.
  5. Sometimes. Depends on what it is, and what they have available. When they have known-brands, like KoyoRad etc, I jump on them because they're far cheaper than what I can get anywhere else. I shop value, not price and have yet to have an issue with anything from 1-800-Radiator. Except a radiator for a 1992 Buick Century that was simply the wrong part for the car. They took it back no questions asked.
  6. Worldpac pricing fluctuations?

    Maybe or maybe not, but have you monitored the price of items you buy and watched their prices go up less than a week after you bought them, on a regular basis? Their prices are fluctuating a lot, on a LOT of items. Not everything, but something is going on. Your statement makes me believe you've never really monitored your worldpac prices.
  7. Does anybody notice that as soona s you buy something from Worldpac, the price on that items seems to go up a bit? I'm starting to notice the trend, and it's annoying. Had this happen on a particular coolant I use often in particular. It was typically $14-$16/gallon, then jumped to $20. Called my rep, he 'let' me buy 3 cases @ $16/gallon, and said the price was going up. Next time I looked in SpeedDial, the price was back down to around $16 again. What gives? How can I combat this?
  8. I ended up hiring somebody on a personal recommendation from my CPA. $75/hr, thus far she went and cleaned up my first year and a half for just under $1k. Planning to start looking at stuff quarterly, should only take her a couple hours.
  9. As a fairly new shop (almost 2 years open) that isn't trying to be a bottom feeder, we charge a flat $100 diag fee (assuming it's not something thats going to take half a day or more, like ripping the interior out of a car to find a short or a water leak etc - then the customer gets a phone call explaining that we need more diag time, or we put the car back together and they pick it up.), with the caveat that if we do the repairs, then we waive the diag fee. The entire purpose, in my mind, is to avoid diagnosing cars for people that have no intentions in having us repair the vehicle. I don't want to diag cars for other people to fix, even if we get paid the diag time only. I want to fix cars. And being a small 2-bay shop, people wasting our time is infinitely more valuable than a bit of diag.
  10. Yelp!

    Yelp! will also start relentlessly calling and badgering you to pay advertise with them as well. And eventually if you don't, there has been a LOT of rumor that they will negatively review your business for you.
  11. Identifix Direct Shop

    Ya, I got told the other day that Identifix was going to be $179 after the 'trial period' (just signed up). I'm in the Atlanta area if that makes any difference.
  12. I think the biggest problem with shopping for shop management software, for us at least, has been cost. More specifically, it's as if the cost is a big secret, I can't find ANY of this info via Google. Perhaps the forum can post a sticky with the average price for the main SMS programs? It would help newcomers like me, I think, be able to sort out what we can and cannot afford very quickly, and then pick the best within our price range.
  13. facebook.com/otpautomotive. www.otpautomotive.com