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Who here participates in management training? Poll!

mspecperformance

By mspecperformance
in Education & Training

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Who here participants in Management Training or Group Training? Poll!  

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carolinahigear Collaborator

carolinahigear

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Posted

I am in my second year with ATI, and I have benefited greatly from this relationship. My car count is higher, my ARO is higher, and my parts profit is MUCH higher. I enjoy the accounting aspect as well as the weekly reporting and coaching sessions. I'm extremely glad I traveled 100 miles to attend an introductory seminar and found out about this program.

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Panda888 Newbie

Panda888

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Anyone been involved with "Repair Shop Coach"? I just started with them this fall after many years with Elite. Elite was very good for our business as were the management courses and consultations before them. (this is our 27th year in business) It is always scary and different when you go down a different path, you sort of wonder what's about to happen, if you made a smart choice. Any stories you folks have about adventures in business coaching and consulting?

Why did we change you ask? Just because... things became stagnant, we plateaued I suppose. Every time you shake things up it seems that there is a renewed energy, things that you have forgotten or never knew before come to the forefront and you get results once again.

It's much like the day to day events at the shop. Unless someone new takes a look from the outside - in, you may never see how you can improve and grow.

You never see what is broken because you are so used to looking for the same things all the time...

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mspecperformance Mentor

mspecperformance

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Anyone been involved with "Repair Shop Coach"? I just started with them this fall after many years with Elite. Elite was very good for our business as were the management courses and consultations before them. (this is our 27th year in business) It is always scary and different when you go down a different path, you sort of wonder what's about to happen, if you made a smart choice. Any stories you folks have about adventures in business coaching and consulting?

Why did we change you ask? Just because... things became stagnant, we plateaued I suppose. Every time you shake things up it seems that there is a renewed energy, things that you have forgotten or never knew before come to the forefront and you get results once again.

It's much like the day to day events at the shop. Unless someone new takes a look from the outside - in, you may never see how you can improve and grow.

You never see what is broken because you are so used to looking for the same things all the time...

 

 

awesome. Let us know how you like it! Any reason you didnt graduate into a 20 group?

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Wheelingauto Collaborator

Wheelingauto

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I was in 20 groups for many years. I started in a RLO 20 group some 18 or so years ago. After our Coach left and joined with Elite I stayed with them for many years. I think I dropped out 3-4 years ago. I miss some aspects of it but there were many things in the process that became stagnant. That was the sign to me to drop out.

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mspecperformance Mentor

mspecperformance

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I was in 20 groups for many years. I started in a RLO 20 group some 18 or so years ago. After our Coach left and joined with Elite I stayed with them for many years. I think I dropped out 3-4 years ago. I miss some aspects of it but there were many things in the process that became stagnant. That was the sign to me to drop out.

 

 

Understandable. Did you ever consider joining another 20 group or something else comparable?

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mspecperformance Mentor

mspecperformance

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I see above you've stated a connection with Elite.....to what capacity? Are you in a 20 group, part of a one on one coaching? Or looking to be a coach?

 

 

I was a coaching client for 2 years with Elite. Not currently a coaching client, transitioning to mastermind and 20 groups. Elite is a great organization though, nothing but good things to say about them.

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mspecperformance Mentor

mspecperformance

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What is mastermind and which 20 groups are you looking at? Have you spoken to Jim Murphy?

 

 

There is a new mastermind group Greg Bunch of Aspen Auto Clinic is starting up. It is geared specifically toward multi shop owners which is what we are transitioning to become. I'll be attending their first meeting and checking that out.

 

I have spoke to Bob Cooper about Elite Pro Service but I haven't spoken to Jim Murphy.

 

I will also be attending another 20 group meeting to test the waters in February. I believe the name of the group is Import Auto something? the name eludes me at the moment.

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  • Have you checked out Joe's Latest Blog?

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      Want to End Your Technician Shortage? Focus on Retention!
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      I recently spoke with a friend of mine who owns a large general repair shop in the Midwest. His father founded the business in 1975. He was telling me that although he’s busy, he’s also very frustrated. When I probed him more about his frustrations, he said that it’s hard to find qualified technicians. My friend employs four technicians and is looking to hire two more. I then asked him, “How long does a technician last working for you.” He looked puzzled and replied, “I never really thought about that, but I can tell that except for one tech, most technicians don’t last working for me longer than a few years.”
      Judging from personal experience as a shop owner and from what I know about the auto repair industry, I can tell you that other than a few exceptions, the turnover rate for technicians in our industry is too high. This makes me think, do we have a technician shortage or a retention problem? Have we done the best we can over the decades to provide great pay plans, benefits packages, great work environments, and the right culture to ensure that the techs we have stay with us?
      Finding and hiring qualified automotive technicians is not a new phenomenon. This problem has been around for as long as I can remember. While we do need to attract people to our industry and provide the necessary training and mentorship, we also need to focus on retention. Having a revolving door and needing to hire techs every few years or so costs your company money. Big money! And that revolving door may be a sign of an even bigger issue: poor leadership, and poor employee management skills.
      Here’s one more thing to consider, for the most part, technicians don’t leave one job to start a new career, they leave one shop as a technician to become a technician at another shop. The reasons why they leave can be debated, but there is one fact that we cannot deny, people don’t quit the company they work for, they usually leave because of the boss or manager they work for.
      Put yourselves in the shoes of your employees. Do you have a workplace that communicates, “We appreciate you and want you to stay!”

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