Jump to content


Communication is a lost art

Recommended Posts

I wonder if you guys experience this... I would say 8/10 people that call the shop have such a hard time carrying on a simple conversation. It is understood their guard is up. They are testing the waters, asking questions to feel you out I get all of that. What I don't understand is the awkwardness of how people speak and their tonality.


"Yeah... uhhh... I need to uhhh... bring my car in today... uhhhh I got a check engine light... uhhh P1234 code"


"So you uhhh... can't just check it like... uhhh real quick?????"



Then I get apprehensiveness when it comes to asking for name/number/e-mail for my scheduler. Its like everyone is a criminal and doesn't want to give out their personal information. SO STRANGE!



Do you guys experience the same thing? Or is it just people that grow up here in the jungle??? I just don't get it...

  • Like 2

Share this post

Link to post
Share on other sites

We allow visitors to read the first post of each topic. To continue reading responses, you must be signed in.

Edited by skm
  • Like 1

Share this post

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now