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mspecperformance

Phone Script for Oil Change price caller

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Hey guys, what type of phone script do you guys go with when someone calls about an oil change?

 

Had a call earlier this morning inquiring about an Oil Change. I gave her a price right and didn't say much else other than we use BMW Synthetic Oil (she had a X3). I was kind of distracted and busy and that was the end of the call. I looked into my tracking software and the lead was generated through my website.

 

For future reference, how do you guys handle oil change price shoppers?

 

Also do you think I should give her a call back and see if I can salvage that potential customer?

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