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Topics posted by mspecperformance
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Do you always get signed authorization for work to be performed?
By mspecperformance, in Workflow, Procedures, Shop Forms
- 17 replies
- 4,147 views
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- 23 replies
- 4,500 views
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If a customer just towed or drove from another shop, RED FLAG!
By mspecperformance, in Customer Experience & Reviews
- 16 replies
- 3,182 views
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Multi Shop Locations! Expansion? Start Up? Aquisition? Challenges? Advantages?
By mspecperformance, in New Repair Shop, Partnerships, Bank Loans
- 20 replies
- 3,548 views
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Customer has perception that car repairs shouldn't cost a lot?
By mspecperformance, in Customer Experience & Reviews
- 10 replies
- 2,779 views
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- 9 replies
- 2,212 views
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Ratchet and Wrench Performance Survey, worth the money?
By mspecperformance, in Auto Repair Shop Management Help? Start Here
- 8 replies
- 2,235 views
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What is your solution for a drop in business in the late fall/winter months?
By mspecperformance, in Marketing, Advertising, & Promoting
- 14 replies
- 3,063 views
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Do you provide/pay for uniforms for your employees?
By mspecperformance, in Human Resources, Employees
- 12 replies
- 3,083 views
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- 27 replies
- 7,824 views
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- 55 replies
- 8,457 views
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What is your shop policy with extended warranty plans
By mspecperformance, in Shop Warranty Programs
- 45 replies
- 6,616 views
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Elite's Fly with the Eagle II Course Review
By mspecperformance, in Auto Repair Shop Management Help? Start Here
- 3 replies
- 1,744 views
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Performance Based Pay Plans for Service Advisors?
By mspecperformance, in Accounting, Profitability, & Payroll
- 11 replies
- 2,807 views
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- 18 replies
- 3,537 views
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Mudstock, anyone have any feedback?
By mspecperformance, in Auto Repair Shop Management Help? Start Here
- 7 replies
- 1,829 views
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What do you think is harder to attain? High ARO or Car Count?
By mspecperformance, in Invoices & Estimates
- 17 replies
- 3,078 views
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What format do you use for shop procedures in your employee handbook?
By mspecperformance, in Auto Repair Shop Management Help? Start Here
- 4 replies
- 1,771 views
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Tire protection plan... What are you charging?
By mspecperformance, in Marketing, Advertising, & Promoting
- 4 replies
- 1,701 views
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How important are alignment services to your shop?
By mspecperformance, in Repair & Maintenance Services
- 15 replies
- 2,617 views
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- 28 replies
- 4,199 views
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Turned away a "bring my own parts" customer. How common is it for you?
By mspecperformance, in Customer Experience & Reviews
- 19 replies
- 3,501 views
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Since Murphy's lightning is striking twice today, here is another great one!
By mspecperformance, in Customer Experience & Reviews
- 9 replies
- 2,250 views
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Daily "Customer brought his own parts" story for the day, open for discussion!
By mspecperformance, in Customer Experience & Reviews
- 13 replies
- 2,659 views
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Phone shopper wants a price and says, "I know exactly what I need give me a price" What do you do?
By mspecperformance, in Customer Experience & Reviews
- 20 replies
- 3,447 views