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Topics posted by mspecperformance
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How does your business trend toward Christmas?
By mspecperformance, in Business Talk - How's your shop doing?
- 7 replies
- 2,005 views
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Do you guys perform Fleet work? Do you work on Sprinters? How profitable?
By mspecperformance, in Fleet Service and Contracts
- 19 replies
- 3,453 views
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Vote of confidence in Elite's High Impact II Sales Seminar
By mspecperformance, in Education & Training
- 7 replies
- 2,284 views
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Cold Calls and Solicitation, how do you handle them?
By mspecperformance, in Non-Automotive Discussions
- 15 replies
- 3,247 views
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Tips on starting a relationship with car rental company?
By mspecperformance, in Customer Experience & Reviews
- 20 replies
- 3,630 views
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- 7 replies
- 2,453 views
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- 6 replies
- 2,049 views
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How many pay labor or parts commissions to techs?
By mspecperformance, in Accounting, Profitability, & Payroll
- 8 replies
- 2,196 views
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No more complimentary vehicle inspection? Charge for inspections? Opinions
By mspecperformance, in Customer Experience & Reviews
- 9 replies
- 2,277 views
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- 17 replies
- 2,951 views
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- 0 replies
- 1,310 views
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- 5 replies
- 2,141 views
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Oil Service/Complimentary Inspection Forms
By mspecperformance, in Auto Repair Shop Management Help? Start Here
- 6 replies
- 1,723 views
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- 4 replies
- 1,838 views
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How do you turn "projects" or hard diagnostic problems away or into $$$?
By mspecperformance, in Auto Repair Shop Management Help? Start Here
- 5 replies
- 1,775 views
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Customer brings their car to another shop and...
By mspecperformance, in Customer Experience & Reviews
- 4 replies
- 2,055 views
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Interesting Discussion I had with another shop
By mspecperformance, in Auto Repair Shop Management Help? Start Here
- 4 replies
- 1,484 views
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Recommendations on Business Management/Motivational books?
By mspecperformance, in Auto Repair Shop Management Help? Start Here
- 9 replies
- 1,849 views
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- 9 replies
- 2,328 views
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Had to disaqualify/turn away a customer, Thoughts?
By mspecperformance, in Customer Experience & Reviews
- 5 replies
- 1,917 views
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What do you do when a customer comes back and says, "But this wasn't broken when I brought my car in."
By mspecperformance, in Customer Experience & Reviews
- 9 replies
- 2,205 views
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- 7 replies
- 2,063 views
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Funny Story from an unbelievably low class customer !
By mspecperformance, in Customer Experience & Reviews
- 10 replies
- 2,314 views
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How would you deal with this situation?
By mspecperformance, in Auto Repair Shop Management Help? Start Here
- 7 replies
- 2,000 views
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Kid left his car with me 4+ years ago, Dad just contacted me
By mspecperformance, in General Automotive Discussion
- 12 replies
- 2,617 views