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mspecperformance

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Topics posted by mspecperformance

  1.  

    Third Party/Aftermarket Warranties... WORST!

    By mspecperformance, in Shop Warranty Programs

    • 7 replies
    • 2,455 views
  2.  

    Throwing my hat in the Mix, German Car Shop New Location

    By mspecperformance, in New Member's Area

    • 2 replies
    • 1,673 views
  3.  

    Tips on starting a relationship with car rental company?

    By mspecperformance, in Customer Experience & Reviews

    • 20 replies
    • 3,640 views
  4.  

    Tire protection plan... What are you charging?

    By mspecperformance, in Marketing, Advertising, & Promoting

    • 4 replies
    • 1,707 views
  5.  

    Turned away a "bring my own parts" customer. How common is it for you?

    By mspecperformance, in Customer Experience & Reviews

    • 19 replies
    • 3,508 views
  6.  

    Uniforms

    By mspecperformance, in Human Resources, Employees

    • 4 replies
    • 2,798 views
  7.  

    Vote of confidence in Elite's High Impact II Sales Seminar

    By mspecperformance, in Education & Training

    • 7 replies
    • 2,291 views
  8.  

    What Are Some Of Your Interview Questions?

    By mspecperformance, in Human Resources, Employees

    • 0 replies
    • 1,505 views
  9.  

    What do you charge for bolt holes you have to tap?

    By mspecperformance, in Auto Repair Shop Management Help? Start Here

    • 6 replies
    • 1,742 views
  10.  

    What do you do when a customer comes back and says, "But this wasn't broken when I brought my car in."

    By mspecperformance, in Customer Experience & Reviews

    • 9 replies
    • 2,215 views
  11.  

    What do you think is harder to attain? High ARO or Car Count?

    By mspecperformance, in Invoices & Estimates

    • 17 replies
    • 3,096 views
  12.  

    What format do you use for shop procedures in your employee handbook?

    By mspecperformance, in Auto Repair Shop Management Help? Start Here

    • 4 replies
    • 1,775 views
  13.  

    What is your shop policy with extended warranty plans

    By mspecperformance, in Shop Warranty Programs

    • 45 replies
    • 6,628 views
  14.  

    What is your solution for a drop in business in the late fall/winter months?

    By mspecperformance, in Marketing, Advertising, & Promoting

    • 14 replies
    • 3,086 views
  15.  

    What percentage of total sales do you attribute to maintenance?

    By mspecperformance, in Repair & Maintenance Services

    • 6 replies
    • 1,979 views
  16.  

    When do you put your foot down and say enough is enough with a customer?

    By mspecperformance, in Customer Experience & Reviews

    • 6 replies
    • 2,764 views
  17.  

    Who here participates in management training? Poll!

    By mspecperformance, in Education & Training

    • 20 replies
    • 3,508 views









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