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Posted

Not sure if this would be the right place for this question but here goes.

 

I recently got into a problem with my uniform service. I had a hell of a time choosing a uniform service as for whatever reason most of the reps from the larger companies in my area (Cintas) are complete A-holes. I finally got linked up with a company, they took about 2 months to get my uniforms to me (I believe 3-4 weeks was the turn around time). When our cleaning service finally began we have had a problem with pick ups. They would only be able to pick up at certain times which we weren't open. Most weeks we would get no pick ups. I only got the cleaned uniforms when the rep would come down himself about once a month or once every three weeks to pick up the check. Things came to a head early this week when the company sent someone down to "collect the uniforms because this wasn't working out." I was pretty annoyed with the way they handled things and I told them they would have to wait and see what I wanted to do. They basically gave me the option of buying the uniforms outright ($600 per set, I have 2 sets) or returning them. For one I have paid them without interruption every week even when we didn't receive a pick up or drop off.

 

I am debating on whether to negotiate to buy the uniforms outright as I feel I have paid a portion of them already for services that were not completed.

 

 

Do any of you guys buy your own uniforms instead of using a uniform service??



Posted

I like having a uniform service that cleans and maintains my uniforms for me. I currently use Unifirst but will probably switch to Cintas as soon as my Unifirst contract is up. Be careful to look closely at the paperwork and see if you signed a length contract.

Posted

We use Cintas and I am very happy with the service, send me a message and I can get the the contact info for our rep.

Posted

I like having a uniform service that cleans and maintains my uniforms for me. I currently use Unifirst but will probably switch to Cintas as soon as my Unifirst contract is up. Be careful to look closely at the paperwork and see if you signed a length contract.

 

 

The uniform company is trying to break the contract, not us. I'm not sure what that means but if they take the uniforms back or I buy them outright I will most certainly have them provide paperwork stating our contract is null and void and that no further money is owed.

 

 

We use Cintas and I am very happy with the service, send me a message and I can get the the contact info for our rep.

 

 

Will do thank you.

  • Like 1
Posted

I like having a uniform service that cleans and maintains my uniforms for me. I currently use Unifirst but will probably switch to Cintas as soon as my Unifirst contract is up. Be careful to look closely at the paperwork and see if you signed a length contract.

 

 

The uniform company is trying to break the contract, not us. I'm not sure what that means but if they take the uniforms back or I buy them outright I will most certainly have them provide paperwork stating our contract is null and void and that no further money is owed.

 

 

We use Cintas and I am very happy with the service, send me a message and I can get the the contact info for our rep.

 

 

Will do thank you.

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      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
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