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Topics posted by mspecperformance
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- 7 replies
- 2,472 views
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- 6 replies
- 2,054 views
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How many pay labor or parts commissions to techs?
By mspecperformance, in Accounting, Profitability, & Payroll
- 8 replies
- 2,202 views
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No more complimentary vehicle inspection? Charge for inspections? Opinions
By mspecperformance, in Customer Experience & Reviews
- 9 replies
- 2,285 views
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- 0 replies
- 1,324 views
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- 5 replies
- 2,149 views
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- 4 replies
- 1,845 views
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Oil Service/Complimentary Inspection Forms
By mspecperformance, in Auto Repair Shop Management Help? Start Here
- 6 replies
- 1,731 views
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- 17 replies
- 2,961 views
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Customer brings their car to another shop and...
By mspecperformance, in Customer Experience & Reviews
- 4 replies
- 2,058 views
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Interesting Discussion I had with another shop
By mspecperformance, in Auto Repair Shop Management Help? Start Here
- 4 replies
- 1,492 views
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Turned away a "bring my own parts" customer. How common is it for you?
By mspecperformance, in Customer Experience & Reviews
- 19 replies
- 3,508 views
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Recommendations on Business Management/Motivational books?
By mspecperformance, in Auto Repair Shop Management Help? Start Here
- 9 replies
- 1,857 views
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Mudstock, anyone have any feedback?
By mspecperformance, in Auto Repair Shop Management Help? Start Here
- 7 replies
- 1,835 views
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How do you turn "projects" or hard diagnostic problems away or into $$$?
By mspecperformance, in Auto Repair Shop Management Help? Start Here
- 5 replies
- 1,785 views
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- 9 replies
- 2,332 views
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Had to disaqualify/turn away a customer, Thoughts?
By mspecperformance, in Customer Experience & Reviews
- 5 replies
- 1,928 views
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What do you do when a customer comes back and says, "But this wasn't broken when I brought my car in."
By mspecperformance, in Customer Experience & Reviews
- 9 replies
- 2,215 views
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- 7 replies
- 2,073 views
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Funny Story from an unbelievably low class customer !
By mspecperformance, in Customer Experience & Reviews
- 10 replies
- 2,323 views
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- 27 replies
- 7,264 views
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How would you deal with this situation?
By mspecperformance, in Auto Repair Shop Management Help? Start Here
- 7 replies
- 2,009 views
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Kid left his car with me 4+ years ago, Dad just contacted me
By mspecperformance, in General Automotive Discussion
- 12 replies
- 2,624 views
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Phone Script for Oil Change price caller
By mspecperformance, in Auto Repair Shop Management Help? Start Here
- 6 replies
- 3,628 views
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Advice on Offers and Specials for Holiday E-mail Blast
By mspecperformance, in Auto Repair Shop Management Help? Start Here
- 3 replies
- 1,523 views