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Flash Sale + Social Proof


Flash Sale + Social Proof


Flash Sale + Social Proof

[Brand Choice] Automotive Brake Pads


Alex

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Automotive Brake Pads

 

What is your preferred brand of automotive brake pads and why?

Who is the supplier of that brake pad to you?

What is the warranty on those pads?

Who manufactures those brake pads?

What grade are those brake pads, low end, mid, high end?

Are they ceramic, semi-metallic, organic, or blend?

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Flash Sale + Social Proof


Flash Sale + Social Proof


Flash Sale + Social Proof

What is your preferred brand of automotive brake pads and why? NAPA Adaptive One

Who is the supplier of that brake pad to you? NAPA Auto Parts

What is the warranty on those pads? Limited Lifetime - NOT against wear out but the local store will replace them "one time"

Who manufactures those brake pads? Starts with an A, sorry I don't remember at this time.

What grade are those brake pads, low end, mid, high end? VERY high-end

Are they ceramic, semi-metallic, organic, or blend? Hybrid ceramic - different compositions for the inboard and outboard pads to reflect the different temperatures each pad experiences.

 

NAPA Adaptive One brake pads are an ultra-premium brake pad with a premium price so they are hard to sell. In most cases I use Wagner ThermoQuiet brake pads. I always encourage the Adaptive One and that is all I use on my personal vehicles but I like and trust the ThermoQuiets. When properly installed as part of a properly serviced brake job I've never had a noise or performance complaint with either brand of brake pads.

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What is your preferred brand of automotive brake pads and why? NAPA Adaptive One

Who is the supplier of that brake pad to you? NAPA Auto Parts

What is the warranty on those pads? Limited Lifetime - NOT against wear out but the local store will replace them "one time"

Who manufactures those brake pads? Starts with an A, sorry I don't remember at this time.

What grade are those brake pads, low end, mid, high end? VERY high-end

Are they ceramic, semi-metallic, organic, or blend? Hybrid ceramic - different compositions for the inboard and outboard pads to reflect the different temperatures each pad experiences.

 

NAPA Adaptive One brake pads are an ultra-premium brake pad with a premium price so they are hard to sell. In most cases I use Wagner ThermoQuiet brake pads. I always encourage the Adaptive One and that is all I use on my personal vehicles but I like and trust the ThermoQuiets. When properly installed as part of a properly serviced brake job I've never had a noise or performance complaint with either brand of brake pads.

We use the Adaptive Ones exclusively,they are the only pad we guarantee not to squeak or squeal and our price point is 169.95 installed includes the machining of the rotors.And if they are looking for cheap we send them on down the road as our reputation is more important to us than the few cheap brake jobs we lose out on.We have been using the Adaptive Ones for 2 1/2 years now with zero issues by the way.

Edited by Genuine Car Care
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We use the Adaptive Ones exclusively,they are the only pad we guarantee not to squeak or squeal and our price point is 169.95 installed includes the machining of the rotors.And if they are looking for cheap we send them on down the road as our reputation is more important to us than the few cheap brake jobs we lose out on.We have been using the Adaptive Ones for 2 1/2 years now with zero issues by the way.

 

Why do you undervalue your services lke this? I was just readng another forun about the undervaluing of our services and not getting paid what we're worth and then I read this where you say you're charging barely over list price. Adaptve one pads typcally run $50-70 as set. Labor guides list the average pad replacement at 1 hour and machining rotors at .2-.4 each. So for a complete, properly performed brake job where you clean everything thoroughly, and lubricate whaere appropriate how long does it take you? For your price point either you don't have sufficient parts margin, aren't charging for the work performed or maybe just aren't doing the complete job. OR maybe you aren't flaggin your techs enough time.

 

A friend of mine says he can do a pad slap and turn two rotors in about 45 minutes. Well there is no way on God's green earth that he is doing a complete job in that time. We should do the best job we can possibly do, especially with the most important system on the car. We should charge approprately and get paid for a job well done. I'd really like to hear how you make that price point with Adaptive One pads. I checked my cost on the ADO pads for 9 different cars, four of which I owned or currently own, front and rear pads. The lowest cost was $45 and the highest was $79.00 with an average of $58-62. So I still ask, how are you maintaining proper margins and meeting your price point? If I could do the same, I'd be busy with brake jobs all day, every day. But I refuse to give away my talents and I refuse to cut corners on brake jobs. There is no more inportant system on a vehicle than the brakes. Because after all there is no greater leap of faith than when you step on that brake pedal. And a vehicle can't hurt anyone if it won't go, but it sure will if it won't WHOA! I owe my family more than cutting corners on brakes.

 

 

With all due respect and reverence I submit this to you.

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We buy most of our brakes from CARQUEST. There are times, howver, that I feel I need to go an OE brand on some applications. On those vehicles, we ask CARQUEST to get us World Pac. Luckily CARQUEST has partnered with World Pac.

 

I too feel that we under-value our work at times. The problem is, and always has been, the shops and major brand discounters that destroy the market. The tire store around the corner from my shop advertises $59.95 lifetime brakes - Parts and Labor!!! It takes a skilled service advisor to make customers see the difference in our price and that $59.95 price. Thank God, we have great service people at our counter.

 

We need to sell value, not merely brakes and rotors. We all know that, we just need to convey that to our customers.

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Joe, I am not sure if Carquest marks up the parts from WorldPac or not but I set myself up an account with Worldpac. It doesn't cost me anything and everything that I order before 6:30pm comes to me overnight by 10:30 the next morning and if I spend more than $75 the shipping is free. You may want to look into that. Worldpac is a direct link in my Mitchell1 and I can pull down and order the parts right through my Mitchell1.

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Joe, I am not sure if Carquest marks up the parts from WorldPac or not but I set myself up an account with Worldpac. It doesn't cost me anything and everything that I order before 6:30pm comes to me overnight by 10:30 the next morning and if I spend more than $75 the shipping is free. You may want to look into that. Worldpac is a direct link in my Mitchell1 and I can pull down and order the parts right through my Mitchell1.

 

Yes, I did know that, and I do have Mitchell. I guess, we are too used to CARQUEST taking care of everthing for us, but I will look into it. Thanks for the tip!!!

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Why do you undervalue your services lke this? I was just readng another forun about the undervaluing of our services and not getting paid what we're worth and then I read this where you say you're charging barely over list price. Adaptve one pads typcally run $50-70 as set. Labor guides list the average pad replacement at 1 hour and machining rotors at .2-.4 each. So for a complete, properly performed brake job where you clean everything thoroughly, and lubricate whaere appropriate how long does it take you? For your price point either you don't have sufficient parts margin, aren't charging for the work performed or maybe just aren't doing the complete job. OR maybe you aren't flaggin your techs enough time.

 

A friend of mine says he can do a pad slap and turn two rotors in about 45 minutes. Well there is no way on God's green earth that he is doing a complete job in that time. We should do the best job we can possibly do, especially with the most important system on the car. We should charge approprately and get paid for a job well done. I'd really like to hear how you make that price point with Adaptive One pads. I checked my cost on the ADO pads for 9 different cars, four of which I owned or currently own, front and rear pads. The lowest cost was $45 and the highest was $79.00 with an average of $58-62. So I still ask, how are you maintaining proper margins and meeting your price point? If I could do the same, I'd be busy with brake jobs all day, every day. But I refuse to give away my talents and I refuse to cut corners on brake jobs. There is no more inportant system on a vehicle than the brakes. Because after all there is no greater leap of faith than when you step on that brake pedal. And a vehicle can't hurt anyone if it won't go, but it sure will if it won't WHOA! I owe my family more than cutting corners on brakes.

 

 

With all due respect and reverence I submit this to you.

We pay the tech 1 hour for a hang and turn/when I was a tech we were paid .8 for the same job and I promise you I can do a front brake Job properly in well under an hour including replacing or machining and replacing and machining with the on car lathe.. I don't drink coffee and I keep the wrench in my hand and work both sides of the car at the same time,including the lube brush to lube the slides and pins. we pay 51.99 across the board for the adaptive ones and I take smaller margin on the part when I have a package deal.

If I do 4 brake jobs a day at 169.95 it beats the heck out of 2 at 209.95 or 1 at 249.95 .With all due respect you always have to look at the big picture when looking at profits and margins.

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We pay the tech 1 hour for a hang and turn/when I was a tech we were paid .8 for the same job and I promise you I can do a front brake Job properly in well under an hour including replacing or machining and replacing and machining with the on car lathe.. I don't drink coffee and I keep the wrench in my hand and work both sides of the car at the same time,including the lube brush to lube the slides and pins. we pay 51.99 across the board for the adaptive ones and I take smaller margin on the part when I have a package deal.

If I do 4 brake jobs a day at 169.95 it beats the heck out of 2 at 209.95 or 1 at 249.95 .With all due respect you always have to look at the big picture when looking at profits and margins.

 

You have a good point. Big Box Stores understand that very same principle. They would rather sell 1,000 cans of paint per week at a $5.00 profit per can, then 100 cans at $15.00 profit per can. It gives them more traffic to try to upsell other realted itmes like paint brushes, drop clothes, etc. It's the reason why the little hardware store has a tough time competing.

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We pay the tech 1 hour for a hang and turn/when I was a tech we were paid .8 for the same job and I promise you I can do a front brake Job properly in well under an hour including replacing or machining and replacing and machining with the on car lathe.. I don't drink coffee and I keep the wrench in my hand and work both sides of the car at the same time,including the lube brush to lube the slides and pins. we pay 51.99 across the board for the adaptive ones and I take smaller margin on the part when I have a package deal.

If I do 4 brake jobs a day at 169.95 it beats the heck out of 2 at 209.95 or 1 at 249.95 .With all due respect you always have to look at the big picture when looking at profits and margins.

 

You can believe what you want and do what you want, that's all your customers are willing to pay for. But your definition of a complete brake job and my definition of a complete properly performed brake job are clearly different. There is no way on God's green earth that you are thoroughly cleaning all associated parts (wheel hub, brake rotor and pad abutments), lubricating parts where appropriate, and machining the rotors and installing the brake pads in less than one hour, not one guy.

 

I too work both wheels at a time. I too do not drink coffee, I drink soda but I do not stop what I'm doing to grab a drink. And I do not smoke. In short I am focused on my task until it is done. With an on-car brake lathe you don't have to measure the lateral runout as critically as I do and can resurface rotors faster that is true. But you will not be doing a complete brake job in less than one hour, not completely and properly, it is impossible and anyone who claims they can is a liar. I defy you do demonstrate that capability. But to do a pad slap and iron cut and grease job on a set of pads, sure you can goober it out in less than an hour. And if you are paying your techs 1 hour for a hang and turn that's all you're going to get, a pad slap and iron cut. You will not get a proper, thorough, conscientious brake job.

 

As for the lower mark-up for higher volume, you have a point, if you have the volume available. But a lower price won't necessarily get you a higher volume of customers willing to pay for other legitimate repairs at regular price, like Joe alluded to. You will likely get a higher volume of lower priced customers. And there will be a higher volume of low quality brake jobs out there with premium brake pads. And since when did a critical safety system like brakes become a loss leader?

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You can believe what you want and do what you want, that's all your customers are willing to pay for. But your definition of a complete brake job and my definition of a complete properly performed brake job are clearly different. There is no way on God's green earth that you are thoroughly cleaning all associated parts (wheel hub, brake rotor and pad abutments), lubricating parts where appropriate, and machining the rotors and installing the brake pads in less than one hour, not one guy.

 

I too work both wheels at a time. I too do not drink coffee, I drink soda but I do not stop what I'm doing to grab a drink. And I do not smoke. In short I am focused on my task until it is done. With an on-car brake lathe you don't have to measure the lateral runout as critically as I do and can resurface rotors faster that is true. But you will not be doing a complete brake job in less than one hour, not completely and properly, it is impossible and anyone who claims they can is a liar. I defy you do demonstrate that capability. But to do a pad slap and iron cut and grease job on a set of pads, sure you can goober it out in less than an hour. And if you are paying your techs 1 hour for a hang and turn that's all you're going to get, a pad slap and iron cut. You will not get a proper, thorough, conscientious brake job.

 

As for the lower mark-up for higher volume, you have a point, if you have the volume available. But a lower price won't necessarily get you a higher volume of customers willing to pay for other legitimate repairs at regular price, like Joe alluded to. You will likely get a higher volume of lower priced customers. And there will be a higher volume of low quality brake jobs out there with premium brake pads. And since when did a critical safety system like brakes become a loss leader?

Well I think I'm going to check out of this discussion at the LIAR part. I will leave you with this, I will continue to do 100-115k per month on my 95 percent repeat customer base and you can carry on with your 2 hour brake jobs and continue to believe that it CAN NOT be done in less than an hour in the end it does not affect me at all.

Edited by Genuine Car Care
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Well I think I'm going to check out of this discussion at the LIAR part. I will leave you with this, I will continue to do 100-115k per month on my 95 percent repeat customer base and you can carry on with your 2 hour brake jobs and continue to believe that it CAN NOT be done in less than an hour in the end it does not affect me at all.

 

 

I want to remind everyone that this forum is for the open exchange of ideas and opinions and we need to conduct ourselves as professionals and respect each other as colleagues. We are all passionate about the work we do and that is commendable. However, shop owners may differ how they approach a particular job. We are all business men and must make decisions how we want to run our business. We live a free-enterprise society. We may not agree with someone, but it does not mean they are wrong or right.

 

The thing to remember is that through dialogue we can all learn and benefit through shared knowledge. I greatly appreciate everyone’s input and look forward to continued discussions in a civil and professional manner.

 

Thank you

Joe Marconi

Cofounder, AutoShopOwner.com

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  • 1 year later...

digging this up

 

I was wondering if anyone here has used the Wearever pads from AAP?

 

 

i have used them a few times on customer cars and my own, usually use the Gold line (oe material and style), and they hold up good. Ceramic on my truck held up good, low dust, no squeaks.

 

and yes i do work for aap, and no im not advertising.

 

while were here, what are your thoughts on wagner pads?

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I deal mostly with CARQUEST for all my parts, and their new brake pad line has solved a lot of issues, with respect to noise, dust, wear and hardware. My CARQUEST rep is in constant contact with me; if there is an issue he will take any recommendations back to his higher ups. I don’t have much experience with Wearever. I used Wagner years back.

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I have used the the Wearever Gold on several occassions. Wasn't too impressed. Several applications the brakes were noisy. I have had the same problem with the Wagner brand as well. I am still trying several brands but so far have been happy with Oreilly's Brake best select brand.

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  • 3 months later...
I see I have been paying more than most of you. Our brake jobs, not counting rotors usually from $200 to $250 plus a hydraulic brake flush. If you believe in your value, you can sell it. We do a lot of redos from the $99 places. We don't lose many brake jobs.

 

 

we are in the same boat. average brake job is at least $200, often more. Most of the time we replace the rotors, most rotors installed on vehicles have reached their service limit and can not be machined. Every brake job gets the caliper brackets disassembled and cleaned, book rate for labor for most cars is at least 1.4 hrs for a complete brake job. Thats what we charge (book rate) so you're looking at $120 for labor alone. We stock Wagner ThermoQuiet pads, we also have been using a lot of Raybestos pads from Carquest. We use rotors from carquest as we've seen them to be pretty high quality for the price point. We also use Centric rotors. On European makes we use different brands for different makes, usually Zimmerman or Sebro rotors and a variety of high quality pads from the importer we use.

 

If price is an issue we will offer the economy Red pad setup from carquest. We have seen them to be high enough quality to be comfortable putting them on a car while being cheaper, they certainly don't last as long though.

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We charge .5 for a complete brake inspection. And most brake jopbs are 2.0 hours. We have an on the car lathe and pack bearings in those rare cases it has them. We use napa saftey stops and the friction material it came with not ceramic if not original. Also we do not use ceramic on larger trucks 3/4 ton or larger I have heard of lots of brake fading when hot or towing.

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Joe, I can tell you working for Honda if we were turning rotors under warranty, Honda made us turn them on the car. The theory behind the on car lathe is a good one. It turns the rotors to match any runnout in the hub or wheel bearing. Makes the rotor much truer to the vehicle. Most people may not ever notice but it works the best. I wish I could afford one myself.

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The only diff ppl can notice is if there brakes are quiet and do not vibrate. I get quite a few shops who bring in brake jobs for us to do on brakes that are not easy to do. We are do for a new procut its 10 yrs old and going strong but I know we need one that can cut larger diameter rotors.

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I avoid the bargain basement parts stores because I can't trust what's in the box. I refuse to ever use anything from AAP regardless if it's the same brand as the part store across the street but AAP has it and the other store doesn't. Here's why I will NEVER buy anything from AAP.

 

1) When I first started out I fell into their "Lifetime Warranty" trap. Put an alternator on a Trailblazer. 28 days later it comes back on the hook for a dead battery. Charged the battery and it tested good. The alternator was junk. I called up and they were happy to send me another alternator. But all they were willing to pay me for labor, after a month of arguing with them was $12.50 (1/2 hour @ their approved $25.00/hour). And they refused to pay the tow bill.

 

2) Same year I had a gal's v-6 Mustang in for four wheel brakes. Pads, rotors and calipers. I used AAP because they were the only store in town with all the parts in stock. The next month she comes back with a horrible squeal. I spent an hour for the test drive, inspection and trying "Disc Brake Quiet" at the request of the store manager. Finally they relented and sent me a new set of brake pads and a new rotor (the noise was caused by a metallic chunk that wore a groove into the rotor, in less than 1000 miles). All I go out of that was $25.00. The following spring the gal brings it back to me because her pedal went to the floor and the next time she hit the pedal it was hard but the brakes were grinding. The inspection revealed that the Right inboard rear brake pad had delaminated and the backing plate was against the rotor. I called the store and was told, "Sorry no warranty. There must be something wrong in the brake system." The rest of the pads, all the way around were at a minimum of 80%. Just one had delaminated, on new calipers with brackets and new rotors. I asked the idiot what he proposed was wrong and all he could say was "No warranty. There has to be something wrong with the rest of the brake system." That was the last time I ever bought anything from AAP. By the way, I ate the cost of real quality brake pads to replace the APP trash so she would be happy.

 

As for your questions, I was never impressed with the wearever brake pads when I knew that was what was on the car. Noisy, poor feel and moderate performance. I use NAPA Adaptive One brake pads on my own stuff and love them. But they are prohibitively expensive in most cases. For my customers I try to use Wagner ThermoQuiet. In over 10 years of use I have had 3 noise complaints, and only one performance issue. Otherwise they perform well, have reasonable life, low dust, low noise and are reasonably priced. When I put brakes on a customer's vehicle I know that vehicle is on the road with my family. Your family may not be valuable enough to you to use top quality brake parts, but my family is too valuable to me to use cheap stuff on your car. Sure the garbage at the DIY stores probably performs well enough 80% of the time, but what about when that 4 year old rides his tricycle out in front of you unexpectedly and FEET matter. Do you want good enough, or do you want the best? The need for premium performance from your brakes may only come once in awhile, but when the difference between stopping in time with your heart pounding and a trip to the hospital is mere feet, I want the best. You can't always control how fast and hard you have to stop, so brakes and tires matter far more than people want to acknowledge. Because if they did, they couldn't by the cheapest thing available.

 

Your car wont' hurt anyone if it doesn't go, but it sure will if it won't WHOA!

 

rant over

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I have tried several different brands. For a while I was using Bendix Globals. The pad itself is okay, the issue I had were the shims on the outside of the pad coming loose. They are only held on by some bent over tabs, and once the tabs are bent any which direction even the smallest bit, they squeal.

 

Right now i use the Duralast Gold from Autozone. They are a little more expensive, but the shims are held in place by rivets and cannot be removed. So far I have had 0 complaints from customers and I have installed them on dozens of cars.

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  • 1 year later...

My shop is in western NY state. 99% of rotors cannot be turned due to rust and pitting issues so all brake jobs get 2 new rotors (Napa Premium) and Napa SS pads, normally ceramic with new hardware. I can't really tell the difference between the Adaptive One pads and the Safety Stops, both are quiet and outlast the rotors. We put Napa ultra premium rotors on if the customer agrees, but they rust out in a couple years too. I've tried them all and the SS's are working well for us. On some imports we use OE from the dealer or the reboxed OE's from Napa. Calipers get cleaned up like new and lubed. Brake job is $240-$350 per axle but they don't come back. We re-do many $89.99 brake jobs from the local low-bidders - my customers want good brakes. We were using Thermoquiets but they tend to fall apart after 6 months or so. The Napa TS cheap pads squeal like crazy we stopped using them entirely. They have a new formula now according to the newsletter, but for $11 I'm not sold.

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We live in the hills. We guarantee our pads won't squeak. We use Akebono or centric ceramics if possible. We charge for a brake inspection which includes a test drive, pulling all 4 wheels, measuring inboard, outboard pads, rotors, checking the master cylinder and brake lines. I see our brake jobs are a lot more money than the average. We pay the tech .3 for brake inspection and 1.4 for the brake job. I see I have been paying more than most of you. Our brake jobs, not counting rotors usually from $200 to $250 plus a hydraulic brake flush. If you believe in your value, you can sell it. We do a lot of redos from the $99 places. We don't lose many brake jobs.

How are you liking the Akebono pads (or are you even still using them)? I've tried them on a few cars and had mixed results. One I didn't like was on a LS430. The shims came glued on...CROOKED! Pad design on a LS430 is the style where 2 pins pass through the backing plate to hold the pads in place, so glued on freaking shims that don't line are kind of a pain.

 

I'm considering trying Advics(from worldpac) on the next brake job that comes through. Supposedly those are OEM for the cars I work on (Toyota and Lexus). I'll probably call my worldpac rep tomorrow and asking if he has any feedback on them.

 

Anyway, thanks!

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  • 1 year later...

Automotive Brake Pads

 

What is your preferred brand of automotive brake pads and why?

Who is the supplier of that brake pad to you?

What is the warranty on those pads?

Who manufactures those brake pads?

What grade are those brake pads, low end, mid, high end?

Are they ceramic, semi-metallic, organic, or blend?

We only use Akebono Ultra Premium brake pads. They are ceramic (No brake dust, and quiet). Our customers love them. Some track cars we use Hawk. We purchase them either through SSF or WorldPac.

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I generally use whatever is OE. I have spoken to another shop friend who runs a general repair and he gets GREAT margins on some aftermarket brand pads with no complaints. I really wish I could go that route but I feel that my reputation wouldn't withstand a customer complaining about some aftermarket no name brand pad even if they quality.

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Believe it or not the Duralast Gold pads have really been a non issue for us. No comebacks due to noise or performance. Easy to source, priced decent, easy. Example, on my hd3500 duramax I use OE pads because I use OE everything on my cars, they are $160 a set. They stop good and last forever. The golds are $40, stop about the same. They wear out quicker but not 4x quicker. They fit pretty good. No doubt the OE parts are the best fit, but I can't send every customer with a tight budget away if they can't afford the best.

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Believe it or not the Duralast Gold pads have really been a non issue for us. No comebacks due to noise or performance. Easy to source, priced decent, easy. Example, on my hd3500 duramax I use OE pads because I use OE everything on my cars, they are $160 a set. They stop good and last forever. The golds are $40, stop about the same. They wear out quicker but not 4x quicker. They fit pretty good. No doubt the OE parts are the best fit, but I can't send every customer with a tight budget away if they can't afford the best.

 

Sometimes it may just be easier to give your customer options and let them decide after you explain the differences in them.

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Sometimes it may just be easier to give your customer options and let them decide after you explain the differences in them.

I'm of the opinion that customers should almost always be given a choice. We don't know their personal/financial situation, nor their mentality or purchasing habits.

I've said before on here that at the minimum I feel a "good/better" choice should be given, if not a "good/better/best" choice.

Let them make the decision, it makes them feel like they have some control over a bad situation.

 

If they are selling the car within a year, do they really want or need OE parts? Probably not, unless that is their selling feature.

Are they giving the car to their kids? Maybe they would want the best -and safest- parts for their kids' car.

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We do give customers a best/good/cheap choice on tires, brakes, suspension, pretty much any commodity service. I just don't advertise it. A customer that comes in for brakes gets a complete inspection and a quote for OE equivalent brakes. If they balk at it I offer the cheaper aftermarket choices, maybe I'll discount the whole job a little bit using the better parts or give away the brake flush or something. We never put garbage on cars, I can't afford the comebacks.

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  • 6 months later...

We live in the hills. We guarantee our pads won't squeak. We use Akebono or centric ceramics if possible. We charge for a brake inspection which includes a test drive, pulling all 4 wheels, measuring inboard, outboard pads, rotors, checking the master cylinder and brake lines. I see our brake jobs are a lot more money than the average. We pay the tech .3 for brake inspection and 1.4 for the brake job. I see I have been paying more than most of you. Our brake jobs, not counting rotors usually from $200 to $250 plus a hydraulic brake flush. If you believe in your value, you can sell it. We do a lot of redos from the $99 places. We don't lose many brake jobs.

DITTO as You and I are close. Our brake job with centric ceramic pad kits with new hardware start at $295.00 per axle. Brake fluid flush was extra. Our brake jobs were proven to be quieter.

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  • 2 weeks later...
  • 1 year later...

We've had excellent success with the combo of Centric rotors and Autozone pads- (multi through ceramic).  Only complaints from customers have been a slight rust ring on the rotors, and from my techs, Honda's are a pain to fit tophats made by Centric.  Still looking for a good, safe, cheap and reliable generic from OEM for those customers on a budget for the rear on Honda's- thoughts would be appreciated!

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We opened 5 1/2 yrs ago and have been using Autozone gold pads with the cheaper rotors. We get a package deal. Car and some SUVs are $79.95. Tucks and some SUVs are $99.95. We almost always do pads and rotors together. We may have had a few comebacks for noise over these years. The gold brake pads are made by Bosch.


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I used to use Wagner ThermoQuiets on everything they were available for with great success.  Long life, quiet strong performance and low dusting and decent price.  Then I started having problems with Chrysler minivans, mushy pedal, poor stopping, even after a long test drive/bedding process.  Then I started having problems with the TQs on random cars & trucks.  My supplier carried the Centric line and while I won't use their wheel bearings and other products I have been very happy with the Centric PosiQuiet (the "super premium") brake pads.  I'm a little leery with lower price but I guess time will tell.  I put them on my own car for personal experience with them.  I used to use NAPA AdaptiveOne pads on my own cars and LOVED them.  Then I started getting pulsation in the brakes after about a year.  Now I am absolutely fanatical about proper cleaning, lubricating and installation of calipers, brackets and pad abutments as well as rotor LRO so I know the problem is not with my work.  So no more NAPA AD pads either.  I have had good luck so far with the NAPA SS pads.  They used to squeal badly but apparently they changed the formulation and I haven't had a noise complaint in several years from the ones I used the SS pads on.  But they are often 1/2 again as expensive as the PosiQuiets.

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4 hours ago, PherBag said:

Forgot to mention. Car brake jobs per axle, $225. Truck brake jobs per axle, $250. I don’t really mark up the rotors. It just makes for a quicker brake job.


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Just out of curiosity, why do you give your services away?  From your admitted prices you are only making about $140 gross on a brake job that costs you at least $80 for parts.  Are you using a really big hammer to beat the brake pads into the brackets instead of cleaning the rust?   Do you clean the hubs and measure lateral runout or do you just throw on new rotors and call it good?  I don't mean to be a rectal unit but a proper brake job, performed properly takes time and costs money.  In other words the right job done the right way isn't fast or cheap but it is a long term value over a poorly performed cheap brake job. 

 

What I can never understand is why we as a profession treat something as serious as brakes like a loss leader.  First we GIVE AWAY our time with free brake inspections and then we cut our throats with discounted (CHEAP) brake jobs.  The only way a shop that advertises these cheap brake jobs makes them work out is either the cheap brake job is one that endangers every car on the road because it uses the poorest quality (Cheap) parts, isn't performed to proper standards or it's a leader and nobody gets out of the shop for the "cheap brake job."  We had a shop like that in my town, $129.95 Lifetime pads.  It is rumored from those who sold him parts, knew him or his employees, NOBODY got out of there for $129.95.  Every car needed rotors and calipers if not more.  Soon the only people going to him were those chasing the cheap price, had no money and wouldn't, no, couldn't buy the dishonest brake job.  And then the rest of us ended up trying to justify our HONEST $300 brake jobs.   "But 'he' will do it for $130."  When in reality "he" was trying to charge them $400 for the same job except he was trying to sell stuff that it didn't really need.  He closed up shop one Friday night and Monday morning his employees didn't know what happened when they showed up and the place was cleaned out and locked up.  Why are we afraid to charge an honest price for honest work?  What other profession is there that does that?  Lawyers? Plumbers? Electricians? Doctors? Landscapers? 

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Techs get 1 hr per axle. They usually do it in maybe 40 min. They do a good job, otherwise they wouldn’t be here. We have a really good reputation to uphold.

I know it is a really good price. We don’t have a brake lathe, so I basically pass the price of the rotors onto the customer instead of making money on them. It would take a lot of brake jobs to pay for a lathe, plus replacing rotors makes it faster and able to get more jobs out in the long run. Just depends on how you look at it.


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  • 2 months later...

We use centric Pads and rotors an about eveything except European cars, they get oem or akebono. 

I charge Motor book time for the job. I quiz and educate the customer on rotor pulsation and put the decision in their hands. I let them know if the rotors puulsate after we will put them on with in two weeks for no labor, never have to so far in 6 years.  If they need rotors I replace them at book time and let my parts matrix price them out. I also let my parts matrix price the pads. I get menu pricing from local parts house. With book time and parts matrix i pay 29.95 and charge about $170 on average. With rotors and added labor it is about 330

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  • 2 months later...
3 hours ago, autoguy said:

What is everyone using for brake pads and rotors these days? 

That is a tough question.  My techs and advisors are very particular when it comes to brake parts, due to quality and noise issues.  They actually make decisions based on the vehicle. For hi-end models, (BMW, Mercedes, Etc.) we prefer World Pac and try to chose OE or as close as possible.  

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