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PherBag last won the day on July 25

PherBag had the most liked content!

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About PherBag

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Business Information

  • Business Address
    2050 North Highway 190, Covington, Louisiana, 70433
  • Automotive Franchise
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  1. Techs get 1 hr per axle. They usually do it in maybe 40 min. They do a good job, otherwise they wouldn’t be here. We have a really good reputation to uphold. I know it is a really good price. We don’t have a brake lathe, so I basically pass the price of the rotors onto the customer instead of making money on them. It would take a lot of brake jobs to pay for a lathe, plus replacing rotors makes it faster and able to get more jobs out in the long run. Just depends on how you look at it. Sent from my iPad using Tapatalk
  2. Forgot to mention. Car brake jobs per axle, $225. Truck brake jobs per axle, $250. I don’t really mark up the rotors. It just makes for a quicker brake job. Sent from my iPad using Tapatalk
  3. We opened 5 1/2 yrs ago and have been using Autozone gold pads with the cheaper rotors. We get a package deal. Car and some SUVs are $79.95. Tucks and some SUVs are $99.95. We almost always do pads and rotors together. We may have had a few comebacks for noise over these years. The gold brake pads are made by Bosch. Sent from my iPad using Tapatalk
  4. Labor rate

    We are in Covington LA, about 35 miles north of New Orleans, LA. Our labor rate is $112. Have been $112 for 2 years and have been thinking about bumping it up to $115. Sent from my iPad using Tapatalk
  5. I looked into paid yelp advertising. I called some shops that were advertisers. They were in big cities and yelp worked for them. Yelp is not popular in my area though. I get 8-14 views a week on yelp. I focus on Google and Facebook. Sent from my iPad using Tapatalk
  6. The $19.95 Oil Change Offer

    We see gas stations attract people with low cost gas, but high on everything inside. The busiest gas station here has the lowest gas prices, but make up for it on items inside. It also has the biggest convenience store and it always has a long line inside. It's Race Trac, may be there's one near you. Sent from my iPad using Tapatalk
  7. Daily Car Count

    Gross Sent from my iPhone using Tapatalk
  8. Daily Car Count

    My daily goal is $1000/tech and $500/lube or GS tech. This doesn't include tires because that will mess up the profit numbers. The auto techs have no issues reaching goal, but the lube tech does. The lube tech is hourly and helps keep the shop clean and various other things. Sent from my iPad using Tapatalk
  9. The $19.95 Oil Change Offer

    We have cheap oil changes, $25.95 syn blend Cam2 oil. It helps draw people in and keeps them coming back. BUT, my shop is in a "good" area and doesn't draw many unwanted customers. Either me or my wife will make a point to chat with each customer getting an oil change. We will talk about anything, except their car. Must of our customers think of us as friends. We also did Groupon for about a year and sold a little over 1,200 oil changes on it. Groupon is the only paid advertising that worked for us. I tell other business owners all the time how it has worked for us. I think at least 1/3 have become regulars. Remember, our shop is located in a good area, middle to upper class, so we tend to have a good customer base to start with. Alot of women have told me they love to use groupon. The main thing with drawing people in with cheap oil changes is to talk to them and build that relationship right away. Don't let them come in and leave with out having a good talk. Sent from my iPad using Tapatalk
  10. hourly rate , not enough?

    We are 30 miles north of New Orleans and at $112. I don't think a nice shop with good techs could be in business for much less, around here at least. Sent from my iPad using Tapatalk
  11. How was everyone's April?

    Every small business owner I talk to says this year is slower. It's weird, like something in the air is affecting everyone. Highway traffic looks down too. The media isn't talking about it, but there's definitely something going on around the country. Sent from my iPad using Tapatalk
  12. As for brakes, we use Autozone gold pads and the lower rotors. We always buy pads and rotors as a set. For cars $79.95 and trucks / SUVs $99.95. I'm not sure if all the gold pads are made by Bosch, but I know some are. I can't remember if we ever had a come back for squeaking, but every now and then we will have a come back for pulsation. Been using them for 5 yrs come next month. Radiator and AC parts we use Performance Radiator. We are their #1 buyer in SE Louisiana area. I know this bc I received a phone call from corporate thanking us for our business. Not too many warranties from their parts, acceptable I would say. We do have a lot of comebacks for remanufactured alternator and starters, whether it's NAPA or AZ. I don't keep track, but it may be about 20% to 25%. I try to get the new ones from NAPA or AZ if available. Not too many new ones come back. Ignition coils. Almost every one seems to come back for Nissan and VW coils from AZ. I try to get the Atrom brand from NAPA when available. Sent from my iPad using Tapatalk
  13. We use the mid line NAPA Legand 75 month batteries. They are sealed. Don't have many come back for warranty. Interstate I hear is difficult to get warranty and they need warranting often. Sent from my iPad using Tapatalk