Got a bad apple in your Repair Shop? Remove it! Source: Got a bad apple in your Repair Shop? Remove it! Joe Marconi January 15, 2017 1
Advance Auto Parts Marketing Continues to Hurt Auto Repair Shops Source: Advance Auto Parts Marketing Continues to Hurt Auto Repair Shops Joe Marconi November 5, 2016 0
Advance Auto Parts Strategy of FREE undermines auto repair shops Source: Advance Auto Parts Strategy of FREE undermines auto repair shops Joe Marconi October 30, 2016 0
Some Repair Shops slow, others busy. What gives? Source: Some Repair Shops slow, others busy for others. What gives? Joe Marconi October 15, 2016 0
Shop Owners need a plan for success Source: Shop Owners need a plan for success Joe Marconi October 1, 2016 0
Use technician comebacks and customer service issues to learn and improve Source: Use technician comebacks and customer service issues to learn and improve Joe Marconi July 9, 2016 0
Repair Shop Owners; Please don’t lead by example! Source: Repair Shop Owners; Please dont lead by example! Joe Marconi June 4, 2016 0
Improve shop productivity with a focus on what went right, not what went wrong Source: Improve shop productivity with a Focus on what went right, not what went wrong Joe Marconi May 29, 2016 0
Are we seeing the “Home Depot” effect in the Auto Parts Industry? Source: Are we seeing the Home Depot effect in the Auto Parts Industry? Joe Marconi May 14, 2016 2
More consumers going back to the New Car Dealer for Auto Service Source: More consumers going back to the New Car Dealer for Auto Service Joe Marconi May 7, 2016 0
High shop morale improves productivity Source: High shop morale improves productivity Joe Marconi April 22, 2016 0
Why technician pay incentive bonuses may backfire Source: Why technician pay incentive bonuses may backfire Joe Marconi March 12, 2016 0
Improve Your Repair Shop Production with the Power of Praise! Source: Improve Your Repair Shop Production with the Power of Praise! Joe Marconi January 16, 2016 0
Shop Owners: Has your repair shop reached success? Source: Shop Owners: Has your repair shop reached success? Joe Marconi January 9, 2016 0
Will the Mild Winter Hurt Business for Auto Repair Shops? Source: Will the Mild Winter Hurt Business? Joe Marconi December 13, 2015 0
Selling automotive service and repairs is all about helping the right customer Source: Selling is all about helping the right customer Joe Marconi December 5, 2015 0
Before you raise prices, raise production Source: Before you raise prices, raise production Joe Marconi November 7, 2015 0
Can Your Service Writers Really Overcome Sales Objections? Source: Can Your Service Writers Really Overcome Sales Objections? Joe Marconi October 24, 2015 0
As Shop Owner,letting go of control of the shop is still so hard to do Source: Letting go of control of the shop is still so hard to do Joe Marconi October 17, 2015 0
You have goals…but what about your employee’s goals? Source: You have goals…but what about your employee’s goals? Joe Marconi September 19, 2015 0
Will Minimum Wage Hikes Affect Auto Repair Shop’s Technician’s Pay? Source: Will Minimum Wage Hikes Affect Auto Repair Shop’s Technician’s Pay? Joe Marconi August 29, 2015 1
What do you do when a catch an employee in a lie? Source: What do you do when a catch an employee in a lie? Joe Marconi August 9, 2015 0
Giving Prices over the phone is the same as a diagnosis Source: Giving Prices over the phone is the same as a diagnosis Joe Marconi July 31, 2015 1
Will we ever solve the technician shortage problem? Source: Will we ever solve the technician shortage problem? Joe Marconi July 18, 2015 3
Sloppy Work Bay + Sloppy Workflow Process = Sloppy Auto Repairs and Lost Customers Source: Sloppy Work Bay + Sloppy workflow process = Sloppy auto Repairs and Lost Customers Joe Marconi June 13, 2015 1
