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Gonzo

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  • Posts

    2,708

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  • Days Won

    131

 Content Type 

Topics posted by Gonzo

  1.  

    Should there be a standard Diagnostic charge 1 2 3

    By Gonzo, in Invoices & Estimates

    • 138 replies
    • 36,432 views
  2.  

    The Mechanic and the Customer

    By Gonzo, in Customer Experience & Reviews

    • 6 replies
    • 6,332 views
  3.  

    Diagnostics Fee or Free - rerun article but a good one.

    By Gonzo, in AutoShopOwner Articles

    • 26 replies
    • 5,682 views
  4.  

    Air Bag Light in Disguise

    By Gonzo, in AutoShopOwner Articles

    • 7 replies
    • 5,088 views
  5.  

    Hoarders

    By Gonzo, in AutoShopOwner Articles

    • 13 replies
    • 4,441 views
  6.  

    Light Out

    By Gonzo, in AutoShopOwner Articles

    • 9 replies
    • 4,158 views
  7.  

    Mechanic By Definition - - - How do you know if someone really is ... a Mechanic?

    By Gonzo, in AutoShopOwner Articles

    • 17 replies
    • 4,128 views
  8.  

    Jack of All Trades - - - - - Who benefits from being certified - the tech or the customer?

    By Gonzo, in AutoShopOwner Articles

    • 14 replies
    • 4,108 views
  9.  

    Email from a regular customer...

    By Gonzo, in Customer Experience & Reviews

    • 13 replies
    • 3,975 views
  10.  

    Apples to Apples - - - - Cheap parts-good parts-- is there a difference? Now, explain that to cost concerned customer.

    By Gonzo, in AutoShopOwner Articles

    • 13 replies
    • 3,966 views
  11.  

    K-I-S-S method

    By Gonzo, in Customer Experience & Reviews

    • 11 replies
    • 3,821 views
  12.  

    I Must Be An Antique --- A new found respect for my profession

    By Gonzo, in AutoShopOwner Articles

    • 14 replies
    • 3,795 views
  13.  

    Looking For Some Guy

    By Gonzo, in AutoShopOwner Articles

    • 11 replies
    • 3,781 views
  14.  

    Stories from Gonzo

    By Gonzo, in AutoShopOwner Articles

    • 13 replies
    • 3,706 views
  15.  

    Why DIY - - - Is it time for DIY'rs to put down the tools?

    By Gonzo, in AutoShopOwner Articles

    • 6 replies
    • 3,699 views
  16.  

    Welcome, ... To the Outer Limits - - - - Who's in control of your car? You? or not You...

    By Gonzo, in AutoShopOwner Articles

    • 6 replies
    • 3,621 views
  17.  

    North vs. South - A battle not between the states but a battle it is

    By Gonzo, in AutoShopOwner Articles

    • 12 replies
    • 3,452 views
  18.  

    Dealing with DIY'rs

    By Gonzo, in AutoShopOwner Articles

    • 14 replies
    • 3,432 views
  19.  

    My All Time Worst Spark Plug R&R's --- simple job turned impossible.

    By Gonzo, in AutoShopOwner Articles

    • 13 replies
    • 3,411 views
  20.  

    Bring Back Shop Class - Education is important, learning a trade is priceless

    By Gonzo, in AutoShopOwner Articles

    • 10 replies
    • 3,408 views
  21.  

    Service Writer Blues ----- The same old song and dance

    By Gonzo, in AutoShopOwner Articles

    • 10 replies
    • 3,401 views
  22.  

    Growing Alligator Skin

    By Gonzo, in AutoShopOwner Articles

    • 8 replies
    • 3,373 views
  23.  

    The Man Behind the Curtain - - - Even in the land of OZ, somebody has to keep the wizard in check.

    By Gonzo, in AutoShopOwner Articles

    • 11 replies
    • 3,352 views
  24.  

    Dog Gone It! - - - - - the vet and the dog, the mechanic and the car

    By Gonzo, in AutoShopOwner Articles

    • 9 replies
    • 3,342 views
  25.  

    Found it On The Internet ---- Information sources, can they all be trusted

    By Gonzo, in AutoShopOwner Articles

    • 10 replies
    • 3,336 views









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