AutoShopOwner Articles

468 topics in this forum

1. Article: The 7 Basic Steps Of The Auto Repair Process

   By CAR_AutoReports, May 8   

   • 7steps
   • processes and procedures
   • (and 1 more)

     Tagged with:

     • 7steps
     • processes and procedures
     • process
   • 0 replies
   • 43 views
   • 
   • CAR_AutoReports
   • May 8

2. Article: Warranty Woes

   By Joe Marconi, May 3   

   • warranty
   • warranties
   • 2 replies
   • 68 views
   • 
   • Joe Marconi
   • May 5

3. Article: The Product-Driven Difference

   By Joe Marconi, May 3   

   • pricing
   • pricing services
   • (and 1 more)

     Tagged with:

     • pricing
     • pricing services
     • price matching
   • 0 replies
   • 49 views
   • 
   • Joe Marconi
   • May 3

4. Article: Marketing Lessons From McDonald’s

   By Joe Marconi, February 10   

   • marketing
   • customer relations
   • (and 1 more)

     Tagged with:

     • marketing
     • customer relations
     • mcdonalds
   • 3 replies
   • 164 views
   • 
   • JustTheBest
   • April 8

5. Article: A Shop Owner's Guide to Creating Leaders Within

   By Elite Worldwide Inc., March 29
   • 0 replies
   • 40 views
   • 
   • Elite Worldwide Inc.
   • March 29

6. Article: Advertising For Auto Repair Businesses

   By CAR_AutoReports, March 5   

   • advertising
   • advertising your repair shop
   • 0 replies
   • 103 views
   • 
   • CAR_AutoReports
   • March 5

7. Article: Low Production is Not Your Technician’s Fault

   By Joe Marconi, March 3   

   • technician
   • productivity
   • (and 1 more)

     Tagged with:

     • technician
     • productivity
     • technician productivity
   • 0 replies
   • 62 views
   • 
   • Joe Marconi
   • March 3

8. Article: Make a Great “Last” impression

   By Joe Marconi, February 10   

   • customer service
   • 0 replies
   • 102 views
   • 
   • Joe Marconi
   • February 10

9. Article: Think You're Doing the Right Thing by Dropping Your Prices? Think Again

   By Elite Worldwide Inc., January 16
   • 0 replies
   • 121 views
   • 
   • Elite Worldwide Inc.
   • January 16

10. Article: Twas The Night Before Christmas - mechanic style

    By Gonzo, December 22, 2018
    • 0 replies
    • 119 views
    • 
    • Gonzo
    • December 22, 2018

11. Article: Helming Your Ship

    By Joe Marconi, December 17, 2018   

    • growth
    • business
    • (and 1 more)

      Tagged with:

      • growth
      • business
      • leadership
    • 2 replies
    • 135 views
    • 
    • Joe Marconi
    • December 17, 2018

12. Article: Two Faced

    By Joe Marconi, December 17, 2018   

    • management
    • education
    • (and 1 more)

      Tagged with:

      • management
      • education
      • leadership
    • 0 replies
    • 100 views
    • 
    • Joe Marconi
    • December 17, 2018

13. Article: 12 Days of Christmas

    By Gonzo, December 15, 2018
    • 1 reply
    • 301 views
    • 
    • kenk
    • December 17, 2018

14. Article: Efficiency, Efficiency, Efficiency

    By Elite Worldwide Inc., November 8, 2018
    • 0 replies
    • 145 views
    • 
    • Elite Worldwide Inc.
    • November 8, 2018

15. Article: Doctor's Orders - an actual letter from a dentist...

    By Gonzo, October 20, 2018
    • 4 replies
    • 238 views
    • 
    • Gonzo
    • October 21, 2018

16. Article: Challenges Of The Auto Repair Business

    By CAR_AutoReports, October 19, 2018
    • 0 replies
    • 144 views
    • 
    • CAR_AutoReports
    • October 19, 2018

17. Article: EGO vs. Abilities --- Sometimes your ego is your worst client

    By Gonzo, October 6, 2018
    • 3 replies
    • 241 views
    • 
    • xrac
    • October 7, 2018

18. Article: Identifying the Problem with Your Shop

    By Joe Marconi, October 7, 2018   

    • running a shop
    • leadership
    • (and 2 more)

      Tagged with:

      • running a shop
      • leadership
      • strategy
      • planning
    • 0 replies
    • 160 views
    • 
    • Joe Marconi
    • October 7, 2018

19. Article: Breaker-Breaker--- back in the day of the CB... things were a bit different

    By Gonzo, September 29, 2018
    • 3 replies
    • 193 views
    • 
    • Gonzo
    • September 30, 2018

20. Article: Restoration for the Mechanic - modern repairs, old mechanic

    By Gonzo, September 22, 2018
    • 2 replies
    • 177 views
    • 
    • Gonzo
    • September 23, 2018

21. Article: Geek With Attitude - OK... drop the attitude buddy

    By Gonzo, September 15, 2018
    • 5 replies
    • 270 views
    • 
    • skm
    • September 16, 2018

22. Article: Hillbilly Hoedown -- another oldie-revised a bit

    By Gonzo, September 8, 2018
    • 2 replies
    • 209 views
    • 
    • kenk
    • September 9, 2018

23. Article: Zombie Cars - they're coming (updated older story)

    By Gonzo, September 1, 2018
    • 5 replies
    • 233 views
    • 
    • Gonzo
    • September 2, 2018

24. Article: Building a Marketing Plan Around Your Customers

    By Joe Marconi, September 1, 2018   

    • customer service
    • shop customers
    • (and 1 more)

      Tagged with:

      • customer service
      • shop customers
      • customer satisfaction indexing
    • 0 replies
    • 185 views
    • 
    • Joe Marconi
    • September 1, 2018

25. Article: Poke It With A Sharp Stick - car repair is so simple...even a cave man can do it (NOT!)

    By Gonzo, August 25, 2018
    • 2 replies
    • 186 views
    • 
    • kenk
    • August 26, 2018

26. Article: Defining Your Ideal Customer

    By Joe Marconi, August 4, 2018   

    • customer relationship management
    • shop customers
    • 0 replies
    • 182 views
    • 
    • Joe Marconi
    • August 4, 2018

27. Article: It's Doing The Same Thing --- Is it really????

    By Gonzo, July 28, 2018
    • 3 replies
    • 272 views
    • 
    • ScottSpec
    • July 30, 2018

28. Article: The Power of Rose-Colored Glasses

    By Joe Marconi, July 28, 2018   

    • running a shop
    • education
    • (and 4 more)

      Tagged with:

      • running a shop
      • education
      • training
      • mentoring
      • leadership
      • apprenticeship
    • 1 reply
    • 212 views
    • 
    • xrac
    • July 28, 2018

29. Article: The Dark Side of Cash

    By Elite Worldwide Inc., July 25, 2018
    • 1 reply
    • 254 views
    • 
    • kenk
    • July 28, 2018

30. Article: Rocky Mountain Oysters - Do you have the balls??

    By Gonzo, July 21, 2018
    • 2 replies
    • 207 views
    • 
    • kenk
    • July 23, 2018

31. Article: Three Gallons of Trouble - gas gauge and attitudes

    By Gonzo, July 14, 2018
    • 2 replies
    • 230 views
    • 
    • kenk
    • July 21, 2018

32. Article: Networking - Business to business referrals

    By Gonzo, July 9, 2018
    • 1 reply
    • 252 views
    • 
    • kenk
    • July 10, 2018

33. Article: Picture This - Lessons learned, teaching can turn into a lesson as well

    By Gonzo, June 16, 2018
    • 1 reply
    • 265 views
    • 
    • kenk
    • June 16, 2018

34. Article: Picture This - - Hard to believe I wrote this 20 years ago.

    By Gonzo, August 23, 2014
    • 5 replies
    • 763 views
    • 
    • Gonzo
    • June 16, 2018

35. Article: A Gift Steve Jobs Left for Shop Owners

    By Elite Worldwide Inc., June 12, 2018
    • 0 replies
    • 236 views
    • 
    • Elite Worldwide Inc.
    • June 12, 2018

36. Article: Sempri Fi - My traditional Memorial day weekend story.... leave a comment

    By Gonzo, May 26, 2018
    • 2 replies
    • 288 views
    • 
    • xrac
    • May 28, 2018

37. Article: Real or Reality - Some of these reality TV automotive shows just don't cut it in the real reality of car repair

    By Gonzo, May 19, 2018
    • 2 replies
    • 299 views
    • 
    • skm
    • May 20, 2018

38. Article: Clamps and Batteries - The repairs vary as much as the styles of batteries do.

    By Gonzo, May 12, 2018
    • 1 reply
    • 276 views
    • 
    • kenk
    • May 12, 2018

39. Article: The Ghost Mechanic - those mechanics that seem to leave evidence of their bad work that you find... or was it a mechanic after all?

    By Gonzo, April 28, 2018
    • 2 replies
    • 422 views
    • 
    • kenk
    • April 29, 2018

40. Article: Let's Make A Deal! For some, car repair is all about cutting a deal...NOT...quality of the workmanship

    By Gonzo, April 14, 2018
    • 2 replies
    • 379 views
    • 
    • skm
    • April 15, 2018

41. Article: What Every Shop Owner Needs to Know About Accountants

    By Elite Worldwide Inc., April 11, 2018
    • 0 replies
    • 292 views
    • 
    • Elite Worldwide Inc.
    • April 11, 2018

42. Article: Joe Friday Diagnostics - AGE check--remember Dragnet with Sgt. Joe Friday? Here's my version of the Sarge diagnosing a car

    By Gonzo, April 7, 2018
    • 1 reply
    • 312 views
    • 
    • kenk
    • April 7, 2018

43. Article: Ouija Board Diagnostics - You're doing it wrong if your Ouija board is your go to diagnostic tool

    By Gonzo, March 31, 2018
    • 4 replies
    • 478 views
    • 
    • skm
    • March 31, 2018

44. Article: Timing is Everything When Handling Damage

    By Elite Worldwide Inc., March 28, 2018
    • 0 replies
    • 283 views
    • 
    • Elite Worldwide Inc.
    • March 28, 2018

45. Article: Flash to Pass (as edited for the NACAT website)

    By Gonzo, March 17, 2018
    • 2 replies
    • 391 views
    • 
    • skm
    • March 18, 2018

46. Article: Job Description of a World Class Manager

    By Elite Worldwide Inc., March 14, 2018
    • 0 replies
    • 286 views
    • 
    • Elite Worldwide Inc.
    • March 14, 2018

47. Article: Down The Hatch - Gas tanks are for gas right? Somebody forgot to tell these folks.

    By Gonzo, March 10, 2018
    • 1 reply
    • 300 views
    • 
    • kenk
    • March 10, 2018

48. Article: Electronically Handicapped - - The general public (and myself) are getting way to reliant on electronics

    By Gonzo, February 24, 2018
    • 1 reply
    • 354 views
    • 
    • kenk
    • February 25, 2018

49. Article: How Much Is Your Shop Worth?

    By Elite Worldwide Inc., February 21, 2018
    • 0 replies
    • 324 views
    • 
    • Elite Worldwide Inc.
    • February 21, 2018

50. Article: Battin a Thousand - - Mechanics have to step up to bat and hit it out of the park every time

    By Gonzo, February 17, 2018
    • 3 replies
    • 412 views
    • 
    • kenk
    • February 17, 2018