AutoShopOwner Articles

411 topics in this forum

1. Article: Restoration for the Mechanic - modern repairs, old mechanic

   By Gonzo, Saturday at 02:00 PM
   • 2 replies
   • 25 views
   • 
   • Gonzo
   • Sunday at 03:31 PM

2. Article: Geek With Attitude - OK... drop the attitude buddy

   By Gonzo, September 15
   • 5 replies
   • 72 views
   • 
   • skm
   • September 16

3. Article: Hillbilly Hoedown -- another oldie-revised a bit

   By Gonzo, September 8
   • 2 replies
   • 72 views
   • 
   • kenk
   • September 9

4. Article: Zombie Cars - they're coming (updated older story)

   By Gonzo, September 1
   • 5 replies
   • 64 views
   • 
   • Gonzo
   • September 2

5. Article: Building a Marketing Plan Around Your Customers

   By Joe Marconi, September 1   

   • customer service
   • shop customers
   • (and 1 more)

     Tagged with:

     • customer service
     • shop customers
     • customer satisfaction indexing
   • 0 replies
   • 38 views
   • 
   • Joe Marconi
   • September 1

6. Article: Poke It With A Sharp Stick - car repair is so simple...even a cave man can do it (NOT!)

   By Gonzo, August 25
   • 2 replies
   • 67 views
   • 
   • kenk
   • August 26

7. Article: Defining Your Ideal Customer

   By Joe Marconi, August 4   

   • customer relationship management
   • shop customers
   • 0 replies
   • 69 views
   • 
   • Joe Marconi
   • August 4

8. Article: It's Doing The Same Thing --- Is it really????

   By Gonzo, July 28
   • 3 replies
   • 135 views
   • 
   • ScottSpec
   • July 30

9. Article: The Power of Rose-Colored Glasses

   By Joe Marconi, July 28   

   • running a shop
   • education
   • (and 4 more)

     Tagged with:

     • running a shop
     • education
     • training
     • mentoring
     • leadership
     • apprenticeship
   • 1 reply
   • 69 views
   • 
   • xrac
   • July 28

10. Article: The Dark Side of Cash

    By Elite Worldwide Inc., July 25
    • 1 reply
    • 125 views
    • 
    • kenk
    • July 28

11. Article: Rocky Mountain Oysters - Do you have the balls??

    By Gonzo, July 21
    • 2 replies
    • 84 views
    • 
    • kenk
    • July 23

12. Article: Three Gallons of Trouble - gas gauge and attitudes

    By Gonzo, July 14
    • 2 replies
    • 103 views
    • 
    • kenk
    • July 21

13. Article: Networking - Business to business referrals

    By Gonzo, July 9
    • 1 reply
    • 107 views
    • 
    • kenk
    • July 10

14. Article: Picture This - Lessons learned, teaching can turn into a lesson as well

    By Gonzo, June 16
    • 1 reply
    • 167 views
    • 
    • kenk
    • June 16

15. Article: Picture This - - Hard to believe I wrote this 20 years ago.

    By Gonzo, August 23, 2014
    • 5 replies
    • 626 views
    • 
    • Gonzo
    • June 16

16. Article: A Gift Steve Jobs Left for Shop Owners

    By Elite Worldwide Inc., June 12
    • 0 replies
    • 103 views
    • 
    • Elite Worldwide Inc.
    • June 12

17. Article: Sempri Fi - My traditional Memorial day weekend story.... leave a comment

    By Gonzo, May 26
    • 2 replies
    • 149 views
    • 
    • xrac
    • May 28

18. Article: Real or Reality - Some of these reality TV automotive shows just don't cut it in the real reality of car repair

    By Gonzo, May 19
    • 2 replies
    • 153 views
    • 
    • skm
    • May 20

19. Article: Clamps and Batteries - The repairs vary as much as the styles of batteries do.

    By Gonzo, May 12
    • 1 reply
    • 181 views
    • 
    • kenk
    • May 12

20. Article: The Ghost Mechanic - those mechanics that seem to leave evidence of their bad work that you find... or was it a mechanic after all?

    By Gonzo, April 28
    • 2 replies
    • 232 views
    • 
    • kenk
    • April 29

21. Article: Let's Make A Deal! For some, car repair is all about cutting a deal...NOT...quality of the workmanship

    By Gonzo, April 14
    • 2 replies
    • 216 views
    • 
    • skm
    • April 15

22. Article: What Every Shop Owner Needs to Know About Accountants

    By Elite Worldwide Inc., April 11
    • 0 replies
    • 166 views
    • 
    • Elite Worldwide Inc.
    • April 11

23. Article: Joe Friday Diagnostics - AGE check--remember Dragnet with Sgt. Joe Friday? Here's my version of the Sarge diagnosing a car

    By Gonzo, April 7
    • 1 reply
    • 183 views
    • 
    • kenk
    • April 7

24. Article: Ouija Board Diagnostics - You're doing it wrong if your Ouija board is your go to diagnostic tool

    By Gonzo, March 31
    • 4 replies
    • 285 views
    • 
    • skm
    • March 31

25. Article: Timing is Everything When Handling Damage

    By Elite Worldwide Inc., March 28
    • 0 replies
    • 159 views
    • 
    • Elite Worldwide Inc.
    • March 28

26. Article: Flash to Pass (as edited for the NACAT website)

    By Gonzo, March 17
    • 2 replies
    • 235 views
    • 
    • skm
    • March 18

27. Article: Job Description of a World Class Manager

    By Elite Worldwide Inc., March 14
    • 0 replies
    • 163 views
    • 
    • Elite Worldwide Inc.
    • March 14

28. Article: Down The Hatch - Gas tanks are for gas right? Somebody forgot to tell these folks.

    By Gonzo, March 10
    • 1 reply
    • 177 views
    • 
    • kenk
    • March 10

29. Article: Electronically Handicapped - - The general public (and myself) are getting way to reliant on electronics

    By Gonzo, February 24
    • 1 reply
    • 222 views
    • 
    • kenk
    • February 25

30. Article: How Much Is Your Shop Worth?

    By Elite Worldwide Inc., February 21
    • 0 replies
    • 183 views
    • 
    • Elite Worldwide Inc.
    • February 21

31. Article: Battin a Thousand - - Mechanics have to step up to bat and hit it out of the park every time

    By Gonzo, February 17
    • 3 replies
    • 288 views
    • 
    • kenk
    • February 17

32. Article: Hood Props and Latches - - Alright... who took it! !

    By Gonzo, February 3
    • 4 replies
    • 267 views
    • 
    • skm
    • February 5

33. Article: The One Word Your Customers Want to Hear

    By Elite Worldwide Inc., January 30
    • 0 replies
    • 168 views
    • 
    • Elite Worldwide Inc.
    • January 30

34. Article: Some Days You're The Oil, Some Days You're The Filter - - - just another day at the old repair shop

    By Gonzo, January 27
    • 4 replies
    • 313 views
    • 
    • xrac
    • January 28

35. Article: You Can't Take Percentages to the Bank

    By Elite Worldwide Inc., January 25
    • 0 replies
    • 176 views
    • 
    • Elite Worldwide Inc.
    • January 25

36. Article: Turning Techs Into Advisors - Guidelines for Success

    By Elite Worldwide Inc., January 17
    • 0 replies
    • 172 views
    • 
    • Elite Worldwide Inc.
    • January 17

37. Article: Where's My 10mm Socket!?? --- The professional escapee of the tool box

    By Gonzo, January 13
    • 5 replies
    • 289 views
    • 
    • daves auto service
    • January 15

38. Article: The Best-Kept Secrets to Servicing Fleet Accounts

    By Elite Worldwide Inc., January 10
    • 0 replies
    • 183 views
    • 
    • Elite Worldwide Inc.
    • January 10

39. Article: If You Think Your Shop is a Business, This Article May Surprise You

    By Elite Worldwide Inc., January 3
    • 5 replies
    • 315 views
    • 
    • Gonzo
    • January 9

40. Article: Diversity Of The Mechanic - - Mechanics knowledge background has evolved just like the cars ... Now if the rest of the population would. . .

    By Gonzo, January 6
    • 3 replies
    • 231 views
    • 
    • Gonzo
    • January 7

41. Article: Twas the Night Before Christmas - an apprentice mechanic and Santa

    By Gonzo, December 24, 2017
    • 3 replies
    • 232 views
    • 
    • Gonzo
    • December 24, 2017

42. Article: The Cost of Customer Complaints - By Bob Cooper

    By Elite Worldwide Inc., December 20, 2017
    • 0 replies
    • 157 views
    • 
    • Elite Worldwide Inc.
    • December 20, 2017

43. Article: Ode To Santa - Even Santa is having a rough time...

    By Gonzo, December 16, 2017
    • 1 reply
    • 171 views
    • 
    • kenk
    • December 16, 2017

44. Article: 12 Days of Christmas --- MECHANIC STYLE

    By Gonzo, December 9, 2017
    • 1 reply
    • 197 views
    • 
    • kenk
    • December 9, 2017

45. Article: The Magic Elf - Christmas time, time for the little magic elf to pop out of his box

    By Gonzo, December 2, 2017
    • 3 replies
    • 207 views
    • 
    • skm
    • December 3, 2017

46. Article: Where's That Machine? --- You know, the one that tells you what's wrong with the car.

    By Gonzo, November 25, 2017
    • 3 replies
    • 269 views
    • 
    • kenk
    • November 27, 2017

47. Article: Car and Driver - - - The evolution of the car vs. the driver's involvement

    By Gonzo, November 18, 2017
    • 5 replies
    • 264 views
    • 
    • kenk
    • November 19, 2017

48. Article: Old Sarge --- My traditional Veterans Day story.... Semper Fi

    By Gonzo, November 11, 2017
    • 4 replies
    • 225 views
    • 
    • Gonzo
    • November 12, 2017

49. Article: One Penny At A Time - - Grumpy customer, and sacks of pennies

    By Gonzo, November 4, 2017
    • 5 replies
    • 330 views
    • 
    • kenk
    • November 4, 2017

50. Article: Some Guy - - - You know who he is, but I'll bet you've never met him.

    By Gonzo, October 28, 2017
    • 3 replies
    • 245 views
    • 
    • skm
    • October 29, 2017