By Joe Marconi
The word OSHA makes many shop owners cringe.
I was lucky enough years back to have my insurance agent suggest I perform a voluntary OSHA inspection. A private company did it at the time.
They found tons of violations; some we knew would be flagged, but most we did not.
Have you ever had an OSHA inspection? And what can shop owners do to protect themselves?
By Joe Marconi
There's a lot of talk these days about a 4-day work week. Some discussions include the entire shop only being opened for 4 days, other discussions talk about rotating employees to work only four days, while the shop remains open for 5 or 6 days.
I am on the fence about this. I do see the benefits, but it's not as easy as some may think.
We are at the NAPA Expo joined by the 2022 Napa Technician of the Year, Meg Lewis. She is the first female winner and is a huge advocate for automotive training and reaching the youth in schools. I’m also joined by Matt Fanslow from the Diagnosing the Aftermarket A to Z Podcast. We discuss goals, passions, work-life balance and advice to women in the industry.
Meg Lewis, BJ’s Automotive Diagnostic Center, Belfast, ME, NAPA Auto Care Technician of the Year 2022
Key Talking Points
Advocate for automotive training- starting as young as you can with schools, especially nurturing women Motivation- her Dad, Meg was tinkering with cars “Tinkerbell” and she expressed interest and fascination. Natural curiosity. Worked previously in hospitality- learned customer service quickly Goal-oriented person- be a technician and own her own shop as an endgame. The succession plan will be complete in 5 years as owner. What do you love to do in the bays? Gets thrill from fixing something that is broken and helping customers. Tool share program with local BDG group Work-life balance- Meg’s two kids have always been supportive, brings kids to events Advice- surround yourself with people that support you and your passions Attracting new hires- incentive program with basic knowledge in automotive, providing training/tools/toolbox to get them in the door. Growing your own technician. ASE exams- tool for showing areas of improvement Being the ‘winner’ shouldn't matter if you are a man or a woman Advice to women- don’t be discouraged; you will face challenges. It will make you stronger
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Learn more about NAPA AutoCare and the benefits of being part of the NAPA family by visiting www.NAPAAutoCare.com
Click to go to the Podcast on Remarkable Results Radio
By Joe Marconi
ADAS calibration is becoming an everyday service. Do you perform ADAS calibration in-house, or do you sublet it to another shop or a mobile company? And what challenges does ADAS bring to your business?