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Would you believe that we removed this from a tire this week. The wrench end was inside the tire and the broke end was sticking out.
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How many of you flash computers? We do and it has been a headache sometimes. There is a new program, or at least I just heard of it, Drew Technologies RAP. It is a kit that you pay a monthly fee. It has everything you need, including the battery tender. Then you pay $125.00 per flash. If there is a problem, they take care of it. My question is, If you have this equipment, how do you like it. and what do you charge the customer. Of course, it will now be in house. We have always charged like a fee for the flash and a hour of labor. Thank you for your information.
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As the auto industry moves on into the modern age, repair centers all around the country are experiencing pressure with the tech world and our world colliding. We are all trailing nationwide franchises and dealerships that have endless resources working at their disposal. For most smaller auto repair businesses there isn’t enough time, money, or energy to attempt to constantly and actively secure the new business. We’re mostly worried about attempting to maintain the existing business we have, which has newer cars and increasing demands. Most of our time is now spent adjusting to the learning curve of advanced vehicle systems. However, that’s just a shop problem. The front office of your shop has its own issues to contend with that didn’t exist 15 years ago. Make no mistake about it, our industry is in the middle of a revolution and with 3D printing knocking at the door… the amount of balls to juggle are going to be considerable and it's all just getting started. Today’s auto repair businesses need to worry about the following: Location – Securing a proper location and the authorization to conduct business there over the long term ensures survival. Tools – Without the proper tools, we just can’t work on today’s vehicles. Training – Without the proper training, we put ourselves and our customers at high risk. Employee Engagement – Keeping your employees as interested in your success as you are is critical to the elements that keep people returning and employees from leaving. Employee Advancement – Providing an environment where employees know they can grow with your business, whether financially or moving up within the organization, is the key to keeping and securing talent. Marketing – This is the most complicated element in today’s world. It involves a mix of a strong web presence, good advertising ethics, social media profile, and following up with customers. Advertising – Can be expensive and very confusing. The best method to start is to get your feet wet with small budgets that keep your name in front of your potential customers, constantly. Software – Without good software, it is difficult to run any business. Good software is and always has been subjective. Our experiences indicate that good software saves you time and builds trust with your customers. Most importantly, it should work for you and not against you. This article originally published in CAR's News Section
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Have any of you attended classes or seminars put on by a company called ATI automotive training institute ? Was considering signing up for a 1 day class.
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We know the value of technical and sales training, but what about in-house training. What I am referring to is review policies and procedures. By reviewing in house written procedures gets everyone on the same page, improves production and also improves quality in the repair process. A simple process such as everyone following the same procedure for a cooling system problem will add to the overall shop's production and in the long run procedure a better quality job.
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Hello to everyone from Houston TX.
I need some advice on buying a running auto repair shop..But I am not a car mechanic..
I have a full time computer programmer job from last 15 years.I make decent living. But from a while now I am planing to own my business.
I am ready to quit my job and work full time on the business.
Typically I see if I buy a running shop, I will get 4 weeks of training from existing owner and my plan is to hire the owner as manager from another 3 months to make sure, I get enough time to settle in.
My only concern, without knowledge of cars know/how. can I run business successfully? How would I know what my mechanics are working on, how much time does it take to work on a job ? How do I hire new mechanics etc?
Any advice is highly appreciated!
So I am moving away from the automotive industry and will be staring a mobile heavy diesel repair and service business.
Does anyone have any good contacts or know of any forums that would be of benefit to me to get some mentoring and some advice from the pros?
Thanks in advance!
So we are looking at moving our shop to a really nice shop here in town that has some amenities that we are very excited about but I got to talking with the landlord about the past few shops that had been in there and he told me that he didn't think this location could sustain a $70-80 labor rate. He thought that was probably why the last shop didn't stay busy enough to keep the doors open.
I have always thought that while location can be a great plus that it really truly depends on how you package things and how well you do with marketing and advertising. Ive always seen that good customers will travel a little bit just to come to a shop they like.
What do you all think? How much value should I put in what the landlord was saying? How much does location truly have to do with a shops success? How far will customers travel to come to a good quality shop they love?