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Found 6 results

  1. There is a software package called Complete Auto Reports (CAR), based in NJ. Wondering if anyone is using this software or demoed it? I reached out to them a few months ago to see the software, had a very poor interaction with the representative I dealt with. I still haven't found the software that works best for me so I'm still evaluating packages. I'm thinking about reaching out again and hope my experience was just a bad apple and not representative to the company as a whole. Wondering if anyone else here has any experience with them website : https://www.completeautoreports.com/
  2. Google has a great tool that allows you to check the mobile "friendliness" of your website. Just enter your website url at Google dedicated page: https://search.google.com/test/mobile-friendly You should get something like: If you don't, time to look into updating your website
  3. Google has been rolling out Mobile-first indexing and many webmasters received an email similar to the one further down informing them that this anticipated change is now here. But what does "Mobile-first indexing enabled" actually mean and what impact can it have on your website? First off, lets start with saying that nowadays, if your website does not render well on a mobile screen, it's time to update. It used to be OK to just design a website that looked great on desktop sized screens. Then, as time moved on with mobile phones gaining traction, there was a race to develop a "mobile-friendly" theme as an addition to a website, where a visitor who was browsing from a mobile device was redirected to a different and condensed version suitable for smaller phone screens. Today, it really is no longer optimal to have a different version for mobile screens and websites need to be fully responsive and adjust accordingly to the screen size they are being viewed on. Screen sizes are now categorized into mainly desktop, tablet, and phone, with variations of minimum and maximum screen sizes where your web designer can adjust elements to show and not show, depending on what type of device is being used to view your website. If you have analytics installed on your website, you have probably noticed a trend over the past few years where mobile screen sizes are picking up traction. In some cases we see it as a 50/50 split between desktop and mobile, some sites are even higher on mobile. So to not design a website with this in mind, is a mistake. Google is now indexing and displaying search results differently, depending on how well your site is built for mobile screens. What they are essentially saying is that you may get different results when searching on Google from a smart phone then from a desktop and Google is going to rank websites that render well on smart phone screen sizes higher than those that don't. This is where all those outdated websites will start to lose organic traffic. Here's Google's official statement from their email to some website owners and webmasters affected: Mobile-first indexing means that Googlebot will now use the mobile version of your site for indexing and ranking, to better help our (primarily mobile) users find what they're looking for. Google’s crawling, indexing, and ranking systems have historically used the desktop version of your site's content, which can cause issues for mobile searchers when the desktop version differs from the mobile version. Here's the actual copy of the email that we received for our website: Google is now going to use your mobile site for ranking purposes and time is running out if your website does not have a good mobile version available. Fortunately for us, we are prepared and so is AutoShopOwner because we use responsive technology and coding that adjusts to screen sizes accordingly. You can test out your website here: https://search.google.com/test/mobile-friendly If your website isn't mobile ready, contact your webmaster and get it updated ASAP. If you need website services, you can reach out to us for a cost effective solution
  4. So I started a new venture and I need some new shop management software. I have a new venture where I have moved to a lower volume, high margin operation where we offer primarily concierge service to high end customers with high end vehicles. As such my current needs are very mobile, I've been doing some research, but I though I'd post up here for some additional input. What I need is an entirely mobile platform. This sticks me with SAAS based products which is fine. Finally mobile data is plentiful in all the areas I operate in. Many of the web based services out there are still designed for desktop use, and although they are mobile in a sense, they are not truly do business anywhere solutions. I need to be able to book appointments, see service history, attachments to ROs (like photos), check recommendations, start new ROs with customer complaints, accept signatures all from a mobile phone. I could live with an iPad if needed, but the phone is most ideal. The software must have what are now a days standard features (or should be) Scheduling app with integration to previous recommendations/estimates in the booking interface This should also have some CRM features such as customer reminder notifications, would be great to have multiple contacts notified as often there is a groundskeeper or administrative assistant that we are dealing with as well RO management that includes technician notes, photos attachments, service recommendations and job status (linked to procurement management when parts need ordering) Ability to link service recommendations to estimates and easily turn them into new ROs Inventory management, supply chain integration is nice, procurement management for tracking when and where all the parts are coming from VIN or Plate scanning via mobile camera to start new ROs or estimates with your now common carfax VIN lookup and service history Basically I need all the points of interaction with the customer to be completely mobile, they will not happen in the shop (usually), the RO processing itself can/will happen on a larger device such as desktop or tablet in the shop. Is anyone working with a company that has this level of mobility yet? My research shows that many of the companies that have long been players in this industry are very slow to adopt this new way of thinking, there are a lot of new names out there though! While I'm thinking about next level software, the software companies that know how be be ahead of the curve will soon start integrating calibration data VIA J2534 attached to the vehicle record and cross link to manufacturer databases for recommended updates. This will become increasingly important as more and more vehicles integrate complex self driving, in car entertainment and safety features that will require updating. Automatically notify technician of TSBs related to a vehicle and include other data integration features like this.
  5. So I am moving away from the automotive industry and will be staring a mobile heavy diesel repair and service business. Does anyone have any good contacts or know of any forums that would be of benefit to me to get some mentoring and some advice from the pros? Thanks in advance!
  6. We all know that Google rules the internet in terms of searches that drive traffic to websites. ASO alone receives 75-80% of its traffic from Google, then Bing. So ranking in search results is very important for website traffic. That being said, Google is now going to put weight on the "mobile friendliness" of websites and rank those that have a mobile layout, better. Starting April 21st, Google will use its new algorithm to re-rank results based on how well a website renders on mobile screens. So if your website does not have a mobile layout, get with the webmaster or company that designs your site and make sure you have a mobile version working properly. Below is a recent post from Google this past Feb. Source: Link Webmaster level: all When it comes to search on mobile devices, users should get the most relevant and timely results, no matter if the information lives on mobile-friendly web pages or apps. As more people use mobile devices to access the internet, our algorithms have to adapt to these usage patterns. In the past, we’ve made updates to ensure a site is configured properly and viewable on modern devices. We’ve made it easier for users to find mobile-friendly web pages and we’ve introduced App Indexing to surface useful content from apps. Today, we’re announcing two important changes to help users discover more mobile-friendly content: 1. More mobile-friendly websites in search resultsStarting April 21, we will be expanding our use of mobile-friendliness as a ranking signal. This change will affect mobile searches in all languages worldwide and will have a significant impact in our search results. Consequently, users will find it easier to get relevant, high quality search results that are optimized for their devices. To get help with making a mobile-friendly site, check out our guide to mobile-friendly sites. If you’re a webmaster, you can get ready for this change by using the following tools to see how Googlebot views your pages: If you want to test a few pages, you can use the Mobile-Friendly Test. If you have a site, you can use your Webmaster Tools account to get a full list of mobile usability issues across your site using the Mobile Usability Report. 2. More relevant app content in search resultsStarting today, we will begin to use information from indexed apps as a factor in ranking for signed-in users who have the app installed. As a result, we may now surface content from indexed apps more prominently in search. To find out how to implement App Indexing, which allows us to surface this information in search results, have a look at our step-by-step guide on the developer site. If you have questions about either mobile-friendly websites or app indexing, we’re always happy to chat in our Webmaster Help Forum.


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