xrac

WOW! I think I will steer clear for a while longer. Somebody has to sort this out!

Did you purchase the Nitrogen set up also?

Joe what machine did you order and what was the cost.

That is a hilarious one.

I tried RepairPal too and got nothing from it. It was just a waste of money. The other thing that is a total waste is Yelp. People send me request for quotes and it’s just a waste of time.

Joe you are absolutely correct. A similar though is the BNI saying that "culture beats strategy every time" and culture is determined by people.

Great article! Well said Joe! In all of our lives yesterday is gone and tomorrow never comes. Today is the day that matters. Those who wait until this is over to move their business forward will probably find they don't have a business anymore.

Welcome Tony! Good to have you. We are all in the same boat. If you have a question you do not want to present in open forum message me. Otherwise through it out here and we will respond.

My wife and I are almost 100% recovered. We were well enough to travel to Atlanta to visit our daughter last week. Thanks for all the prayers and well wishes.

I started having symptoms on the 7th and tested positive for the virus on January 9th. My symptoms were fairly mild but breathing became an issue by the 14th. My oxygen level was dropping. I had to sleep setting up. I received antibody infusion therapy on Saturday, January 16. I started feeling better yesterday and feel better today. If you have Covid and can get the antibody infusion therapy go for it. It is a game changer. I drug my feet when I could have had 5-6 days earlier. Three of the seven people at our shop tested positive. Be sure you take this serious. It is no joke.

And it keeps on affecting. One of my techs and yours truly have tested positive. I have the shop with no one to enter the building except people that I have no symptoms and are waiting on test results. Trying to clear out cars that are in the shop so people don't go days or weeks without them. Maybe not perfect but I think it will be effective. So far it only feels like a mild head cold.

I haven’t been around much but I want to wish everyone a Merry Christmas and a better New Years.

The advantage right now is money is as cheap as you will ever find it. If you don’t go for it you will probably regret it everyday.

Talk to the major parts vendors and ask them who they know that may want to consider retiring or selling.

One of my employees son was working as a dish washer. When the virus hit he was getting almost $900 on unemployment take home pay per week which is more than any of my employees typical take home. Doesn't make a lot of sense but no one ever said that our Washington politicians have much sense. They have no trouble giving away our money.

And I will not consider a system that isn’t in the clouds because it simplifies hardware needs and eliminates backup issues.

We have not worn masked since this began but our mayor and council have passed an ordinance requiring them in indoor areas beginning Wednesday. I will ask my guys to wear them when pulling cars in and out or when around a customer. I frankly don't expect them to wear them while working in the shop in this heat. I will ask the counter personnel and myself to wear them at least when a customer is in the waiting area. It is going to be a real pain when talking on the phone.

Business here has been strong for the last 8 weeks.

I am looking at this one and considering changing. It seems to be system of choice with many of the Facebook group. https://www.tekmetric.com/?utm_campaign=Newsletter&utm_medium=email&_hsmi=90611462&_hsenc=p2ANqtz-8EaPf_z-A-CkXytJQzHfTLZ5wmNd6PaLNR4j_KZro3OdDI2kp_ir2SGiUS-JmxrMnaaJHC-8m-KJrtG-Bzdn76tEtFww&utm_content=90611462&utm_source=hs_email

The biggest change we have made is to eliminate Saturday hours for the time being. It has made life easier and reduced staffing needs. So far I think it may yield more positives than the revenue lost. I had been thinking about this before the crisis. There are many reasons that I had considered it. (1)It makes it easier to hire help. Saturday hours are unpopular. (2)Parts availability on Saturdays is limited. Some dealers are closed and all the parts stores operate with the B team. (3)Parts delivery time on Saturday is very slow. (4)I am too old and don't want to work Saturdays.