Quantcast
Jump to content

Book explaining hours for job


Recommended Posts

Hey guys

 

I just opened a shop about 2 months ago. Business was really slow at first, but it's starting to pick up a bit.

 

My question is, what book or service are you guys using to quote hours on a job. We've been just taking a guess so far, but my mechanic wants to get this service that tells you what amount of hours a job takes, and it's like $500 a month. I just can't afford it right now, since we are not breaking even yet. Would love to know what you would suggest.

Link to comment
Share on other sites

I'm with Jeff. Love my Mitchell1. Costs 260 a month and this program not only lets me do my invoicing, parts ordering and repair section but pricing as well. An ABSOLUTE must have. I also have Identifix for any strange problems. Great tool for some easy diagnostics.

Link to comment
Share on other sites

I personally like alldata, I had Mitchell on demand for a month as a trail version and found it much more difficult to locate repair information. As a general rule try to estimate a little on the high side, so you have a cushion for any unexpected problems with the repair and if the job goes well, the customers will be happy with a bill that was lower than the original estimate. They will come back.

Link to comment
Share on other sites

AutozonePro offers ESTIMATING software from ALLDATA with Invoicing for $50/month. There are also alternatives such as RealTime Labor Guide for $300 and it is your forever unless you update.

 

The estimating software is what is valuable to me, the repair information can all be found on google and normally is quite useless anyways.

Link to comment
Share on other sites

We currently use AllData for estimating and procedures.. were happy with it and never felt as if we were in need of any additional information other than what alldata offers.

 

Do yourself a favor and stop guessing right away, you are hurting your business.

Link to comment
Share on other sites

We have Napapro link as well. Its nice but you do have to be a napa auto care center in order to reap the benefits of it. We have ALLDATA and I have to be honest. I feel it lacks a lot to be desired. I can't tell you how many times I've tried to find basic stuff (both labor times and repair info) and its no where to be found when you preform the general search. If you know how to look for stuff on it under the sub headings, SOMETIMES you can find it. I have used the entire Mitchelle 1 set up and truly feel its the easiest to generate quotes and keep up with customers history. Right now we are using MAXXTRAXXS and it is complete crap. Horriable user intferface and you can not search previous work orders unless you know the invoice number. Also, generating quotes takes a while and its not like Mitchelle where you can just click and transfer over the job from the estimating book.

 

When it comes to using ALLDATA for labor estimating, I have found their labor times to be on the short side and they don't often offer the extra time needed. IE Pull drive/engine 6.4 hours. There is nothing said about extra time to discharge the AC system, Radiator, Wiring harness, ect... you have to know the trade to know where to add on.

 

Granted Mitchelle is pricey, but there are ways to get discouns, (NAPA AUTO CARE) and other ways. If I would start again, I would prob just go Mitchelle and be done with it. There is no real "perfect" program out there yet, its whats the best out of whats offered. JMO

Link to comment
Share on other sites

I have AllData and contrary to the Mitchell lovers I find it fairly complete. I tried Mitchell1 for their trial period and told them forget it. Of the first three cars (actually the only three I tried) I looked up, one had info but it was less than 1/3 of what was in AllData, the next only had about half of the info and was VERY difficult to find and the third, a 1988 Ford Ranger 2.9L had zero info for tune-up specs. Zero, nothing, nada, and I spent over 35 minutes looking and trying various search terms.

 

If AllData does not have the info you're looking for you can fax a data request and they will research it and send you the info. With Manage Elite for shop management/invoicing it costs me about $235 a month. I also have Real Time Labor Guide (you can get a free trial version to check it out) and I am a Napa AutoCare Center so I can use ProLink, Too bad AllData doesn't interface with ProLink and based on the extremely poor performance of Mitchell1 I won't use it. I find AllData and Mitchell times to be very similar most of the time but sometimes there is a significant difference and it goes both ways. Real Time Labor Guide is almost always higher so I would be careful using it as my sole labor guide.

Link to comment
Share on other sites

I have AllData and contrary to the Mitchell lovers I find it fairly complete. I tried Mitchell1 for their trial period and told them forget it. Of the first three cars (actually the only three I tried) I looked up, one had info but it was less than 1/3 of what was in AllData, the next only had about half of the info and was VERY difficult to find and the third, a 1988 Ford Ranger 2.9L had zero info for tune-up specs. Zero, nothing, nada, and I spent over 35 minutes looking and trying various search terms.

 

If AllData does not have the info you're looking for you can fax a data request and they will research it and send you the info. With Manage Elite for shop management/invoicing it costs me about $235 a month. I also have Real Time Labor Guide (you can get a free trial version to check it out) and I am a Napa AutoCare Center so I can use ProLink, Too bad AllData doesn't interface with ProLink and based on the extremely poor performance of Mitchell1 I won't use it. I find AllData and Mitchell times to be very similar most of the time but sometimes there is a significant difference and it goes both ways. Real Time Labor Guide is almost always higher so I would be careful using it as my sole labor guide.

 

 

Thats really interesting. I have a question. Do you know which form of Alldata you're using? I have the S3000? setup, not the Pro. Do you know what the difference is? I agree that Mitchell can be a pain to use, like when you use the search function for tune up info, but as far as the estimator goes and the ease of generating a quote, I haven't found an easier set up. Real Time Labor guide is close, thats for sure, but I like how in Mitchell you can have all the previous suggested services with the customer and just click to transfer them over along with the required time/date stamp and method of contact.

 

Is there any other real option for repair info besides Alldata (either pro or S3000) or Mitchell?

Link to comment
Share on other sites

My only complaint with Mitchell is their search engine sucks. I have been told for about a year its supposed to be changing.

I was told it was supposed to powered by Google, but from my experience, I doubt it. I really wanted to like it but I couldn't handicap my business with not having information available. As a qualifier to that, I always research torque specs and tighten all fasteners to them so repair information is important to my repair technique.

Link to comment
Share on other sites

Thats really interesting. I have a question. Do you know which form of Alldata you're using? I have the S3000? setup, not the Pro. Do you know what the difference is? I agree that Mitchell can be a pain to use, like when you use the search function for tune up info, but as far as the estimator goes and the ease of generating a quote, I haven't found an easier set up. Real Time Labor guide is close, thats for sure, but I like how in Mitchell you can have all the previous suggested services with the customer and just click to transfer them over along with the required time/date stamp and method of contact.

 

Is there any other real option for repair info besides Alldata (either pro or S3000) or Mitchell?

I may be wrong but I think S3000 is the online version of AllData. Due to internet service provider speeds and connection qualities I am still with DVD. AllData changed the name of ServiceCenter to Manage and at least in AllData DVD format ServiceCenter/Manage is available in two versions, Basic and Elite.

 

I was told Mitchell Manager was far superior to Manage for available information and Customization so that is why I looked into it. But in order to use it on two machines (my office and my toolbox) even though I am a one man shop they wanted to charge me a ridiculous additional charge because they have multiple tiers of installations, 1 machine only, few machines, and many machines. I don't remember the exact numbers but 2 installations was as expensive as 5. To the contrary, with AllData the second installation only costs me $10.00/month for the extra key. Too many negatives for me to swallow to use Mitchell.

Link to comment
Share on other sites

  • 2 weeks later...
  • 4 weeks later...

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Have you checked out Joe's Latest Blog?

         5 comments
      I recently spoke with a friend of mine who owns a large general repair shop in the Midwest. His father founded the business in 1975. He was telling me that although he’s busy, he’s also very frustrated. When I probed him more about his frustrations, he said that it’s hard to find qualified technicians. My friend employs four technicians and is looking to hire two more. I then asked him, “How long does a technician last working for you.” He looked puzzled and replied, “I never really thought about that, but I can tell that except for one tech, most technicians don’t last working for me longer than a few years.”
      Judging from personal experience as a shop owner and from what I know about the auto repair industry, I can tell you that other than a few exceptions, the turnover rate for technicians in our industry is too high. This makes me think, do we have a technician shortage or a retention problem? Have we done the best we can over the decades to provide great pay plans, benefits packages, great work environments, and the right culture to ensure that the techs we have stay with us?
      Finding and hiring qualified automotive technicians is not a new phenomenon. This problem has been around for as long as I can remember. While we do need to attract people to our industry and provide the necessary training and mentorship, we also need to focus on retention. Having a revolving door and needing to hire techs every few years or so costs your company money. Big money! And that revolving door may be a sign of an even bigger issue: poor leadership, and poor employee management skills.
      Here’s one more thing to consider, for the most part, technicians don’t leave one job to start a new career, they leave one shop as a technician to become a technician at another shop. The reasons why they leave can be debated, but there is one fact that we cannot deny, people don’t quit the company they work for, they usually leave because of the boss or manager they work for.
      Put yourselves in the shoes of your employees. Do you have a workplace that communicates, “We appreciate you and want you to stay!”
  • Similar Topics

    • By Changing The Industry
      Shop Marketing Pros Live at L&N Auto
    • By carmcapriotto
      In this week’s episode, Hunt gets into the financial intricacies faced by auto repair shop owners, from refinancing debts and selling shops to securing new mortgages in today’s unpredictable market. He explores the strategies and tips to steer through the banking hurdles and optimize your financial operations.
      • Market Update & Interest Rates: Starting with a quick market update, Hunt discusses the current state of interest rates and how they're affecting both personal and commercial loans. Despite the unchanged rates by the Federal Reserve, the historical highs are impacting mortgage affordability and commercial borrowing costs.
      • Loan Acquisition Challenges: The episode sheds light on the complexities of acquiring loans in the current financial climate. Hunt discusses the often opaque criteria banks use to approve loans, offering some tips for what shop owners can do to increase their chances of securing financing.
      • Listener Q&A and Acknowledgments: A special thanks to listeners for their engaging questions in the previous mailbox episode. Your curiosity fuels our content, and we’re here to address your concerns, guiding you toward informed financial decisions for your auto repair shop.
      • Rapid Fire Tips for Financial Management: Closing the episode, Hunt offers some rapid-fire advice for managing your finances better, from understanding the nuances of loan interest rates to practical tips for ensuring your business stays liquid and prepared for any financial challenges ahead.
      Thanks to our partners, NAPA TRACS and Promotive
      Did you know that NAPA TRACS has onsite training plus six days a week support?
      It all starts when a local representative meets with you to learn about your business and how you run it.  After all, it's your shop, so it's your choice.
      Let us prove to you that Tracs is the single best shop management system in the business.  Find NAPA TRACS on the Web at NAPATRACS.com
      It’s time to hire a superstar for your business; what a grind you have in front of you. Great news, you don’t have to go it alone. Introducing Promotive, a full-service staffing solution for your shop. Promotive has over 40 years of recruiting and automotive experience. If you need qualified technicians and service advisors and want to offload the heavy lifting, visit www.gopromotive.com.
      Paar Melis and Associates – Accountants Specializing in Automotive Repair
      Visit us Online: www.paarmelis.com
      Email Hunt: [email protected]
      Get a copy of my Book: Download Here
      Aftermarket Radio Network
      Click to go to the Podcast on Remarkable Results Radio
    • By Changing The Industry
      The Basics of Owning An Auto Repair Shop - Part 6
    • By carmcapriotto
      The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops.
      Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a demo:https://shopmarketingpros.com/chris/
      Check out their podcast here: https://autorepairmarketing.captivate.fm/
      If you would like to join their private Facebook group go here: https://www.facebook.com/groups/autorepairmarketingmastermind
       
      In this podcast episode, Chris Cotton from Auto Fix Auto Shop Coaching examines the JD Power 2024 US Customer Service Index Study. He offers strategies for auto repair shops to outperform dealerships by focusing on immediate service, convenience, and the smart use of technology. Cotton emphasizes the need for shops to educate customers and offer value through quality service rather than just competing on price. He advises shops to enhance their online presence and local advertising to attract customers. The episode is a guide for auto repair businesses to improve service and capitalize on dealership shortcomings to gain customer loyalty.
      The JD Power 2024 US Customer Service Index Study (00:01:10) Insights from the study on dealership customer service, wait times, and technician retention.
      Dealership Wait Times and Technician Retention (00:02:14) Discussion on the impact of wait times, technician retention, and the influence on customer satisfaction.
      Customer Preferences and Technology (00:06:25) Customer preferences for immediate service, convenience, and the importance of technology in service updates.
      Rising Costs and Customer Satisfaction (00:09:02) Increase in the average amount spent on dealer visits, the impact of inflation, and customer satisfaction.
      Adapting to Market Landscape (00:13:18) The need to embrace technology, improve communication, and address wait times and cost concerns.
      Advertising Strategies for Auto Repair Shops (00:14:22) Tactical approaches to leverage speed, convenience, technology, cost-effectiveness, education, and tailored promotions in advertising.
      Implementing the Marketing Strategy (00:19:05) Guidance on assessing current advertising channels, revamping content, and staying responsive to market changes.
      Connect with Chris:
       
      [email protected]
      Phone: 940.400.1008
      www.autoshopcoaching.com
      Facebook: https://www.facebook.com/
      AutoFixAutoShopCoachingYoutube: https://bit.ly/3ClX0ae
       
      #autofixautoshopcoaching #autofixbeautofixing #autoshopprofits #autoshopprofit #autoshopprofitsfirst #autoshopleadership #autoshopmanagement #autorepairshopcoaching #autorepairshopconsulting #autorepairshoptraining #autorepairshop #autorepair #serviceadvisor #serviceadvisorefficiency #autorepairshopmarketing #theweeklyblitz #autofix #shopmarketingpros #autofixautoshopcoachingbook
      Click to go to the Podcast on Remarkable Results Radio
    • By Joe Marconi

      Premium Member Content 

      This content is hidden to guests, one of the benefits of a paid membership. Please login or register to view this content.



  • Our Sponsors

×
×
  • Create New...