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integritytrans

The little things..

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Hello to all!

 

I am the owner in my auto repair shop and also the service writer as well. At times I feel guilty in a way charging for the small things such as labor to install air filters or cabin filters, or to install batteries or to not charge an inspection fee especially if the customer is a previous customer.

 

I know we must charge diagnostics fees and those sure to get charged as well, dont get me wrong.

 

To what exact are you guys charging for every little thing? I know it is our right to, but is there a line drawn?

 

Thanks in advance

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