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Topics posted by Gonzo
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- 6 replies
- 3,706 views
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Jack of All Trades - - - - - Who benefits from being certified - the tech or the customer?
By Gonzo, in AutoShopOwner Articles
- 14 replies
- 4,120 views
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The Man Behind the Curtain - - - Even in the land of OZ, somebody has to keep the wizard in check.
By Gonzo, in AutoShopOwner Articles
- 11 replies
- 3,359 views
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Trust - - - - In the automotive business... trust goes both ways.
By Gonzo, in AutoShopOwner Articles
- 4 replies
- 2,099 views
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- 3 replies
- 1,897 views
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Drain the Swamp and Count the Alligators - - - Ocassionaly the customer has more confidence in you than you might have in yourself.
By Gonzo, in AutoShopOwner Articles
- 9 replies
- 2,736 views
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By The Way --- Since it's here... "Ringing that service bell just a bit too much"
By Gonzo, in AutoShopOwner Articles
- 3 replies
- 1,762 views
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Diagnosing a Cancer - - - - Leave a couple of old techs alone together for too long, they'll solve all the world problems.... including the problems in the auto industry
By Gonzo, in AutoShopOwner Articles
- 2 replies
- 1,472 views
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WON'T HOLD YA TO IT ----- ------ ----- Really? ya won't hold me to it? then why ask?
By Gonzo, in AutoShopOwner Articles
- 6 replies
- 2,447 views
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- 10 replies
- 3,412 views
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Code Talkers -- It takes more than reading codes to be a real technician
By Gonzo, in AutoShopOwner Articles
- 8 replies
- 2,903 views
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Wacky Customer Responses ----- ---- ---- ---- The things people will say
By Gonzo, in AutoShopOwner Articles
- 8 replies
- 2,931 views
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- 7 replies
- 2,406 views
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Where's Waldo? Tackling some auto repairs are like looking for Waldo
By Gonzo, in AutoShopOwner Articles
- 2 replies
- 1,510 views
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Hot Rod Hot Head ---- When a customer gets hot over something someone else tells them.
By Gonzo, in AutoShopOwner Articles
- 5 replies
- 2,045 views
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Check Engine Charlie - - - I'm sure a lot of shops/techs have a Charlie that stops by...
By Gonzo, in AutoShopOwner Articles
- 2 replies
- 1,722 views
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Stepping Back into the Future - - - A brief look at the changes in computer systems from the early days to now
By Gonzo, in AutoShopOwner Articles
- 7 replies
- 2,092 views
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- 4 replies
- 1,711 views
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Ode to Santa and the Economy ---- How Santa gets all those presents
By Gonzo, in AutoShopOwner Articles
- 4 replies
- 1,901 views
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Neighborhood Mechanic - - - Leaving work at work... and not at home.
By Gonzo, in AutoShopOwner Articles
- 5 replies
- 2,174 views
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- 4 replies
- 3,097 views
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Picture This ---- I learned a little something when I was teaching a little something
By Gonzo, in AutoShopOwner Articles
- 4 replies
- 1,787 views
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Body Snatchers --- A story about a state trooper, a customer, and two dead bodies
By Gonzo, in AutoShopOwner Articles
- 2 replies
- 1,716 views
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- 2 replies
- 1,694 views
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- 0 replies
- 1,534 views