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Body Snatchers --- A story about a state trooper, a customer, and two dead bodies


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Body Snatchers

Talk about creepy jobs that come into the shop, this ranks up there as one of the oddest. I have a regular customer with a company that picks up and delivers the deceased for funeral homes, private pickup from homes, and hospitals. His fleet of vehicles travels across the country picking up and delivering bodies wherever they need to go. Yes, that's what I said… bodies, and they are always busy. (Well, somebody has got to do it.) Here at the shop we gave them the nickname "Body Snatchers". Most of the vehicles from the outside look like your typical soccer mom minivans or a 4 wheel drive vehicle with the windows heavily tinted. (Gotta have 4 wheel drive vehicles for all the different weather conditions.)

 

If one of these vans pulled up alongside of you… you wouldn't know it from any other car. From the outside they look like normal, just like any other car. The difference is… there are no back seats… only a flat board with room for two gurneys, a stack of body bags, plastic gloves, absorbent towels, and lots and lots of air freshener. There are no outside markings, no name on the side, not even a commercial license plate. Completely incognito … no one would know.

 

I've been doing the work on these vans for quite a few years now, and I've seen a lot of weird stuff in regards to this morbid work they do. Actually the most fun is when they are dropping a van off and it's loaded with their "customers". They'll back another van up to the first one and transfer the "cargo" from one to the other. Watching the looks you get from people in our waiting room when all this is taking place is priceless.

 

One of my least favorite things to do is work on the A/C systems. The smell… oh the smell… it creeps into every crevasse of the duct work. Take a real warm summer afternoon with the car sitting outside waiting to get into the shop, and you get to be lucky guy who turns the blower motor on for the first time. Oh, I'm telling you… it will knock you to your knees with the stench.

 

Most of the vehicles have hundreds of thousands of miles on them. At last count the average miles I recorded on one of their vans was around 350,000 miles. There are a couple of the vans with over 500,000 showing on the odometer.

 

A few years ago they brought in one on the back of a tow truck. It was a white van that didn't have a straight piece left on it. The top was smashed in, most of the windows were broken, and several tires were flat. Definitely a roll over, so I knew I wasn't going to fix this one back up, but was more than likely going to grab some spare parts off of it for the rest of the fleet. (It was one I just put a motor in, too.)

 

After the tow truck got it back on the pavement out in the parking lot of the shop, I got a closer look at it. You could tell everything in the van had taken a tumble by the way it was strewn all over the place.

 

I talked to the driver the next day when he came by to finish cleaning out the van. He was totally unhurt, but had an interesting story to tell me about the wreck. I've got to admit, it takes a special type of person to drive around with a couple of dead bodies in the back. Especially when they have to go from one state to another to retrieve a body, it's got to be a different type of ride home for sure. So one thing you better have is a good sense of humor and not to take things so seriously that it affects your job performance. This guy knew how to handle a situation.

 

His story went like this;

 

"I was on my way back with two bodies; it was late at night when a deer darted out in front of the van. I swerved to miss it, and ended up sliding down an embankment on the side of the van; it did roll over once but came to rest on its other side. I wasn't going fast, but it was still quite a ride. I climbed out and waited for the police."

 

When the police got there he was sitting by the van making a phone call to the office.

 

The state trooper asked him, "Is there anyone else in the van with you?"

 

With a calm soothing voice of a funeral home director, the driver answered the trooper. "Yes, but they have already passed away."

 

The driver then told me, "The poor state trooper turned as white as a ghost when I told him that." (Funny guy, even in such a situation… I kind a like this fella.)

 

It took some explaining before the trooper's color returned to normal. By then another van from the company was there to help with the recovery of the "passengers" while the trooper did his best to explain the accident over his radio.

 

I can just imagine the call, "A roll over wreck, affirmative, three occupants, two passengers are dead, driver unhurt. NO, I don't need an ambulance, send a wrecker… NO, the driver is taking care of the two dead bodies. YES, that's right … three occupants in the vehicle, two were already dead… No, I don't know how they died. Yes, the driver knows they are dead; he's already got them strapped to gurneys." This poor trooper had some major explaining to do.

 

I eventually pulled the useable parts off the old van and sent the rest to the crusher for its final demise. The whole time I was tearing down the van I kept thinking about how this driver explained things to the trooper. He has the kind of a sense of humor that can take any bad looking situation and make light of the whole thing. I wish I could have been there when he explained it to the trooper the way he did. I probably couldn't have kept a straight face thru the whole thing, and I'll bet the trooper has got a new story to tell his buddies after all said and done.

 

Just what everyone ought to have, a mortician with a comedic edge. I guess you could say; even on a dead day this driver finds a way of livening things up.

 

 

Note: Like the story let me know. I never know what kind of story the editors are looking for so I try to keep a variety of different stories for them to select from. Your input can affect which stories get published in my column. (I tell them which ones has been commented on and which ones you liked) Leave a comment, let me know what you think of them. Thanx Gonzo


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Posted

Nah, not morbid... actually it's kinda funny. The only thing the show would need is "smell-a-vision" You just can't imagine the smell. It's like a bad gym locker with some egg salad that's spoiled in it. IT's really gross... I don't know how these guys drive these vans.... but what a TV show it would make. LOL too funny Joe... just too funny.

 

 

 

This story would make a great TV comedy show, maybe a funny CSI show? Think about, a little break from the horror and gore and inject a little comedy. What if the driver was knocked unconscience? Can you imagine the trooper pulling up to the scene?

 

Gonzo, do I sound too morbid?

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      The Technician Shortage Is Our Fault, And It's Time We Own It
      Nearly every day, I hear shop owners complain: "There's a technician shortage. We can't find qualified people. There's no one out there." If that's true, then who's to blame?
      The industry? The schools? The government? I don't know how you feel, but who promised us an endless supply of qualified technicians?
      Another common complaint is that young people do not want to work in the trades. Well, if that were true, then why are other trades such as HVAC, electrical, and plumbing growing? What are they doing that the automotive industry is not? 
      Here's the reality we need to face: We do have a problem, but we shouldn't look for someone or any entity to rescue us. Not the government. Not the trade schools. Not the recruiting companies. No one owes us a workforce. If we want great people in our industry, it's up to us. At some point, we need to own up to the truth: Building a pipeline of qualified technicians is our responsibility.
      In this blog article, I will break down the key reasons we are in this situation today and what we, as an industry, can do to solve the technician shortage. Are you ready to look in the mirror?
      Have We Pushed Technicians Away?
      Let's take a look at flat-rate pay. True flat rate, which pays a technician only for the hours they produce, is a controversial pay plan that emphasizes high production levels and creates a competitive work environment that, if not properly controlled, can lead to increased mistakes and a decline in morale and team spirit. Additionally, the stress and physical demands placed on technicians as they age are not favorable to long-term employee retention. What do we do with technicians as they grow older into their fifties and begin to slow down? 
      I have heard all the arguments and pros and cons of flat-rate pay, and I am not going to judge any pay plan. Let the facts speak for themselves. True flat rate has changed in most areas around the country and has evolved into a pay plan that gives technicians some pay guarantee.
      Many shop owners have learned that team morale, along with the opportunity to earn income, is important to technicians and to the company's long-term success. But let me ask you: how many technicians have left or been pushed out over the years because of the old flat-rate pay system?
      Another issue is the workplace environment. I remember being grateful to be hired as a young technician at a local repair shop. While very thankful, the work environment was not ideal. The shop owner kept the bay doors open year-round (I am from New York) unless it rained or snowed. He felt that if the bay doors were closed, customers might think we were closed for business. We had no heat and no hot water. Many of the jobs were done outside, year-round,  in all types of weather. The starting pay was minimum wage, with no benefits, sick days, or vacation pay. 
      Now, again, I need to point out that I was truly grateful for the opportunity this shop owner gave me. I learned a lot working there, and the experience was pivotal in my career. But looking back, I wonder how many people were discouraged by these working conditions?
      While the physical demands of the repair workplace are daunting, perhaps even more critical is the culture. Too many of my generation shop owners preached the mindset of "my way or the highway." We were the business owners, after all. We started our companies, took all the risks, and provided jobs. Why shouldn't we be the ones to set the ground rules our way?   
      Many of us found over the years that the "my way or the highway" mentality was a sure way to isolate employees and make them more likely to look over the fence for greener grass. In other words, it led many technicians to seek employment elsewhere, where they felt they could be appreciated and recognized for their hard work. The issue, however, was that there wasn't much green grass around. Disappointment after disappointment, bouncing from repair to repair shop, eventually led to despair. So, I ask you: were workplace conditions a contributing factor in today's technician shortage?
      Another factor that we are all well aware of is the complexity of the modern automobile. When I started, the work was mostly physical, and you were required to master essentially three vehicle models: General Motors, Ford, and Chrysler. Let's fast-forward to today. The evolution of automotive technology, along with the extensive training and tools required, has outpaced the typical technician's pay compensation, with no clear career path. Again, leading to frustration and insecurity about the future.
      Here is the bottom line: people don't leave their job; they leave their experience. We must do a better job. 
      The News Isn't all Bad; Your Next Steps to Fix the Technician Shortage
      To fix the technician shortage, it will take a combined effort from everyone in the automotive industry, particularly automotive shop owners. Shop owners are in the perfect position to make the greatest impact, not only on their businesses but also on the future automotive workforce.
      First, shop owners must become better leaders and understand that their ultimate success is directly dependent on the people they assemble around them. Any shop owner who mistakenly believes they can build an empire solely on their abilities is destined for serious disappointment. Business owners who think like this will eventually plateau. Without the collective contributions from a team of qualified people, your business will stall; it will not continue to grow.
      Create a workplace that attracts top talent: a clean, professional, well-equipped facility designed to support productivity, teamwork, and a career, not just a job. Build a great reputation in your community by getting involved locally. Become the auto repair shop that people take notice of as "the" place to work.
      Next, shop owners must become more financially knowledgeable. Knowing your numbers and what you need to achieve for a strong bottom-line profit is essential to paying technicians the money they need and deserve. Profit will also allow you to compete with other trade industries by providing a benefits package that has real take-home value and security.
      When it comes to culture, this is where the rubber hits the road. People crave recognition, praise, and a sense of purpose. Despite what you hear, people are not just money-motivated. Once people feel secure in their financial situation, retaining and motivating technicians can only be achieved by connecting with them on an emotional level. You cannot show enough appreciation. Give out praise for a job well done as if your business depended on it, because it does.
      As technicians age, we need to have a place for them. Expecting a 58-year-old to perform like a 35-year-old is unrealistic. We need to be more focused on career pathing. Provide training, skill development, and coaching to develop leaders and mentors within our older workforce. While their bodies may have slowed, the knowledge they have gained is priceless. 
      Our future is dependent on young people entering our industry. We need to give more young people opportunities. Every shop owner across the country should consider hiring an apprentice, then build an apprentice training plan and career path for them. If every shop did this, we could solve the technician shortage within five years. Get involved with the trade schools and high schools in your area. Look into the NAPA Apprenticeship Program. Don't sit on your hands with this one. Do it today.
      Lastly, don't get left behind. Commit to ongoing training for all your employees. Keep up to date with tools and equipment tailored to your business model. Don't try to be all things to all people and all vehicles. Identify your core profile customer and the vehicles they drive, and become an expert on those vehicles and the services you offer.
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