Search the Community
Showing results for tags 'parts'.
Found 3 results
Hey guys. I'm new to the forum and was looking for this subject but couldn't find it. Sorry If I'm posted something that's already been discussed. I own a brake shop in Austin, TX. We do anywhere from 10-20 brake jobs a day. We only do brakes so I don't know how much full service auto shops deal with this problem but... Customers are constantly calling in claiming they've bought the best parts or they want to provide their own parts because they've done research and know what is best. This drives me crazy. First of all they don't know whats best. Then after being told no they get offended and act like tons of shops allow this. What is the best way to handle these customers? Just send them away? I'll quote them a price using our parts and they act as though its a rip off. What shops are doing this for their customers? I feel like I'm letting jobs get away from me. Any experience with this?
Hello everyone, first post here, I'm in the process of opening an actual shop, i've been a mobile mechanic for 10 years. I specialize in hybrid and electric vehicles. I've been searching prices on fluid exchanger machines, lifts and other pricey equipment. I've been looking at some really cheap Chinese equipment on ebay, i'm just wondering if anyone here has successfully used any of this equipment. It's tempting but I know the old "you get what you pay for" mantra. They got lifts for $1,600 and ATF fluid exchangers for $335. Might be worth trying the fluid exchanger on some of my own vehicles for that price. I appreciate any input, thank you!
OK. Not to start another parts markup thread but I would like to look at this from another angle. What percentages do you aim when marking up parts when you look at the part categories? Just an example below: Brakes 70% Struts 30% Shocks 50% Tires 15-30% Maintenance, etc ,etc The reason I ask is because even a standard parts pricing matrix can blow certain items out of reasonable sale price. I am aware that less expensive items can net larger profits, which also makes up for more expensive items but I am trying to see a base line of what parts markup looks like with these categories. Thanks