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We all know that Cardone has issues with regard to part quality. And I made it known how I felt about the issue. But, it would not be fair if I didn’t recognize the efforts Cardone is taking to correct their problems and regain the confidence of the shop owners.

 

This past week, I met with a rep from Cardone, along with two other reps from Advance/CARQUEST. The meeting was to address the quality issues I had with Cardone steering pumps, gears and steering racks. The Cardone rep was very informative and updated us on efforts they are implementing to improve their products.

 

I appreciate Cardone and Advance/CAREQUEST coming together to discussing this important issue. One of the key take-aways was that I really felt that they were genuine and interested in improving relations with independent shop owners.

 

My hope is that Cardone builds products that are up to the standards and quality aftermarket shops are looking for. But, as I stated, it was encougraing news, and I appreciate Advance/CARQUEST for setting up this meeting and to Cardone to spend time to address these issues.

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