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I havent posted here in awhile figured id might get some insight. I am 27 years old, Been in business for 4 years. Over the last year i just feel like ive run out of gas. I am getting depressed, Not interested in working on cars or the business. Its taken a toll on it. Very close tk losing it, I do not want that. Any ideas on what to do?

 

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Incfile.com


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I am writing this to you based on the thread title. 

 

Step back and take a deep breath, it is not uncommon to become overwhelmed. Remember that your family is more important than anything and that is where you will find your strength. If you are struggling in your work there is no shame in that, we can all relate. The ironic thing is that when this passes and you look back on your struggles you will realize it was not the end of the world. 

Get yourself in the right frame of mind (with your family ‘s help) and don’t make ANY decisions of any kind until you are feeling better. 

Be strong and hang in there, look to the people who care about you to help you through this. 

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I think SPG356 wrote a great reply to your post and I hope that you do have a close friend or family member that you can draw strength from. If not then you always have us and we all know the trials and tribulations of this vocation. We work all day “fixing” things and then when we have a problem it is hard to accept that we are unable to fix it. You need time, patience, understanding and prayer and I am sure you will be OK.

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Let me begin by saying that I have been in similar circumstances myself. Don't feel like the Lone Ranger. I have met a lot of shop owners that have been in similar states of mind. Doctors have told me that depression is often repressed anger. For me I was working as hard as I could expecting things to change and improve.  As the saying goes "doing the same thing over and over and expecting change is the definition of insanity". 

My suggestion:

Visit your Doctor and make sure you are physically OK.

If your business is crushing you there are a number of automotive business coaching firms that will help you identify whats wrong. They can provide immediate help. 

I have learned that the automotive repair business has little to do with fixing cars. Managing your business is a different skill set than fixing cars.

Keep us posted on your situation.

 

Regards Mike

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  • 4 weeks later...

Same boat here.  I struggled for 3 years to improve my business doing tons of different things, always with a focus on customer service, and made it barely to mediocrity.  My income for those three years was about $25k a year give or take a few hundred.  I hired a mechanic and started woodworking in the back corner of the shop just to forget about it all for a couple of months.  

Then things changed when a retiring shop owner approached me wanting to sell his business and building.  He found us based on the many 5 star reviews posted online.  We moved in and everything changed.  Now I struggle with keeping up, renovating, and finding the right staff to keep up with production.

The moral of this story is if you keep doing the right things and plugging away, eventually the universe (or god, however you want to look at it) will throw you a bone.

Don't give up, never surrender.  Perseverance is the name of anything worth having in life.  

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  • 7 months later...
On 4/21/2018 at 1:48 AM, defiancetire said:

I havent posted here in awhile figured id might get some insight. I am 27 years old, Been in business for 4 years. Over the last year i just feel like ive run out of gas. I am getting depressed, Not interested in working on cars or the business. Its taken a toll on it. Very close tk losing it, I do not want that. Any ideas on what to do?

@defiancetire any updates on your situation? I saw your other topic on changing your business name, so just wondering how it's been going with you...

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  • Have you checked out Joe's Latest Blog?

         0 comments
      Auto shop owners are always looking for ways to improve production levels. They focus their attention on their technicians and require certain expectations of performance in billable labor hours. While technicians must know what is expected of them, they have a limited amount of control over production levels. When all factors are considered, the only thing a well-trained technician has control over is his or her actual efficiency.
      As a review, technician efficiency is the amount of labor time it takes a technician to complete a job compared to the labor time being billed to the customer. Productivity is the time the technician is billing labor hours compared to the time the technician is physically at the shop. The reality is that a technician can be very efficient, but not productive if the technician has a lot of downtime waiting for parts, waiting too long between jobs, or poor workflow systems.
      But let’s go deeper into what affects production in the typical auto repair shop. As a business coach, one of the biggest reasons for low shop production is not charging the correct labor time. Labor for extensive jobs is often not being billed accurately. Rust, seized bolts, and wrong published labor times are just a few reasons for lost labor dollars.
      Another common problem is not understanding how to bill for jobs that require extensive diagnostic testing, and complicated procedures to arrive at the root cause for an onboard computer problem, electrical issue, or drivability issue. These jobs usually take time to analyze, using sophisticated tools, and by the shop’s top technician. Typically, these jobs are billed at a standard menu labor charge, instead of at a higher labor rate. This results in less billed labor hours than the actual labor time spent. The amount of lost labor hours here can cripple a shop’s overall profit.
      Many shop owners do a great job at calculating their labor rate but may not understand what their true effective labor is, which is their labor sales divided by the total labor hours sold. In many cases, I have seen a shop that has a shop labor rate of over $150.00 per hour, but the actual effective labor rate is around $100. Not good.
      Lastly, technician production can suffer when the service advisors are too busy or not motivated to build relationships with customers, which results in a low sales closing ratio. And let’s not forget that to be productive, a shop needs to have the right systems, the right tools and equipment, an extensive information system, and of course, great leadership.
      The bottom line is this; many factors need to be considered when looking to increase production levels. While it does start with the technician, it doesn’t end there. Consider all the factors above when looking for ways to improve your shop’s labor production.
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