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Posted

Saw a Tesla the other day at the mall with it completely stripped down.

Has tires with tie rods connected to the steering column and a self contained motor at the rear.

 

No oil, no spark plugs, no moving components.... everything electronic.... NOTHING to replace but tires and possibly brakes every 100,000 miles.

 

Is this the future? How long, in 20 years? 15 years? I'm 30 and I think I will be good by the time I retire but a completely different story for the next generation. Gotta think too, as we start transitioning over, there will be less and less work for the numerous number of automotive shops out there. Just in my shopping center alone, there are 5 major shops and 1 more across the street. In our 5 mile radius, there has got to be more than 20

  • Like 1
Posted

Well, ya know, I have been watching this development and pondering what effects the Tesla line will have on our industry. Obviously, there is no way we can be sure of what all will happen, my thought is that in the next number of years there will be more electric vehicles. However, that will be only for the commuters. So far, I have not seen anything much beyond the car level in the electric vehicle field. Probably half of the vehicles we work on here are diesels. And with the diesel engines getting much more efficient than earlier ones, I predict they will be around for a long time and give us alot of work for many years.

Will the Tesla line and other lines push us out of competition with the dealers? Probably not. Will it affect us? Yes it will. How much? Wait and see.For the shops that are up to the challenge of diversity, there is opportunities. For others, its going down a dead end road. The developing technology is slowly sorting the men from the boys.

Posted

Self driving cars that drive themselves back to the dealership for service could be a concern.

 

Major litigation I foresee if that ever happens. Who knows who will win. Dealers and car makers have deep pockets...

Posted

Self driving cars that drive themselves back to the dealership for service could be a concern.

 

That was my first thought when I started considering what self driving cars mean for our industry. I think about this subject quite often as I have a young son that is really interested in our industry.

 

I agree there will be parts to replace and repair, but it could be a very different market. Look at all of the changes to our industry over the last 2 or 3 decades and you see that some adapt and others go away. This particular issue may be a little different than what we have seen in the past though. Google and Apple are both interested in the self driving car market. If we have learned anything from watching them change the world, we have learned that they will do it in a way no one else has. I do not feel that self driving or electric cars will ruin our industry, but it could be a very different place. Here is my concern: If the cars can completely drive themselves, then I am willing to bet there are very little reasons to own a car if you live anywhere near a metropolitan area. Why have a payment and one sitting in the driveway when you can use an app on your phone and a car will come pick you up whenever you need it? You will pay for what you use and all of the other hassles of car ownership are no longer a burden to you. The companies doing this (think Apple and Google) will most likely have their own facilities and probably will not need the independent repair facility at all. These cars may not go to the dealer, but they won't come to you either.

 

There will always be those of us who love to drive and own our own vehicles, but the more customers that I run into that have no idea of what year/make/model of the car that THEY PURCHASED, makes me wonder how many people really care to own one.... I'm willing to be that the majority of people only own vehicles 100% out of necessity. That necessity may be a little less necessary in the future.

 

(disclaimer: these are just my thoughts with no real data to back it up!)

  • Like 2
Posted

 

That was my first thought when I started considering what self driving cars mean for our industry. I think about this subject quite often as I have a young son that is really interested in our industry.

 

I agree there will be parts to replace and repair, but it could be a very different market. Look at all of the changes to our industry over the last 2 or 3 decades and you see that some adapt and others go away. This particular issue may be a little different than what we have seen in the past though. Google and Apple are both interested in the self driving car market. If we have learned anything from watching them change the world, we have learned that they will do it in a way no one else has. I do not feel that self driving or electric cars will ruin our industry, but it could be a very different place. Here is my concern: If the cars can completely drive themselves, then I am willing to bet there are very little reasons to own a car if you live anywhere near a metropolitan area. Why have a payment and one sitting in the driveway when you can use an app on your phone and a car will come pick you up whenever you need it? You will pay for what you use and all of the other hassles of car ownership are no longer a burden to you. The companies doing this (think Apple and Google) will most likely have their own facilities and probably will not need the independent repair facility at all. These cars may not go to the dealer, but they won't come to you either.

 

There will always be those of us who love to drive and own our own vehicles, but the more customers that I run into that have no idea of what year/make/model of the car that THEY PURCHASED, makes me wonder how many people really care to own one.... I'm willing to be that the majority of people only own vehicles 100% out of necessity. That necessity may be a little less necessary in the future.

 

(disclaimer: these are just my thoughts with no real data to back it up!)

Bingo! Not owning and maintaining a vehicle is gaining ground. Heck if you tell a customer they need Tires they are ready to trade it in.

  • Like 1
Posted

 

That was my first thought when I started considering what self driving cars mean for our industry. I think about this subject quite often as I have a young son that is really interested in our industry.

 

I agree there will be parts to replace and repair, but it could be a very different market. Look at all of the changes to our industry over the last 2 or 3 decades and you see that some adapt and others go away. This particular issue may be a little different than what we have seen in the past though. Google and Apple are both interested in the self driving car market. If we have learned anything from watching them change the world, we have learned that they will do it in a way no one else has. I do not feel that self driving or electric cars will ruin our industry, but it could be a very different place. Here is my concern: If the cars can completely drive themselves, then I am willing to bet there are very little reasons to own a car if you live anywhere near a metropolitan area. Why have a payment and one sitting in the driveway when you can use an app on your phone and a car will come pick you up whenever you need it? You will pay for what you use and all of the other hassles of car ownership are no longer a burden to you. The companies doing this (think Apple and Google) will most likely have their own facilities and probably will not need the independent repair facility at all. These cars may not go to the dealer, but they won't come to you either.

 

There will always be those of us who love to drive and own our own vehicles, but the more customers that I run into that have no idea of what year/make/model of the car that THEY PURCHASED, makes me wonder how many people really care to own one.... I'm willing to be that the majority of people only own vehicles 100% out of necessity. That necessity may be a little less necessary in the future.

 

(disclaimer: these are just my thoughts with no real data to back it up!)

Posted

I have thought abut this also. In the major city's I can see this but in the rural community's there is no way. Can you see sending a car 10 miles out into the country to get a farmer then going back. Remember they, milinums want it now not in half and hour.

Just my thought.

Posted

I think its important that as service professionals we understand that technology will always change and as long as we adapt to these changes we will always be a choice for motorists service.

 

We may not be changing spark plugs but something will sure needs maintenance and service. Point and condensers are no more but look at ignition coils...they still break. If not replacing power steering pumps we are replacing electric steering motors.

 

Change is inevitable in any industry, it is those who are willing to adapt survive and grow.

 

 

Sent from my iPhone using Tapatalk

Posted (edited)

I think that offering a mini detail service (hand wash,vacuum and spotless glass) with any service makes one less stop for the customer. A clean vehicle makes for a happy customer.

Edited by FROGFINDER
  • 3 months later...
Posted
 
Major litigation I foresee if that ever happens. Who knows who will win. Dealers and car makers have deep pockets...


I would bet that major aftermarket part, tool and tire manufacturers would be willing to step up. Snapon, Napa and Firestone might fight.

Sent from my SM-T800 using Tapatalk

Posted

My thoughts on servicing the next gen cars?

Everything breaks. Lefty loosey, Righty tighty.

There was a time that guys were leery of servicing disc brakes. They would all obviously have to go back to the dealer. Then it was computer controls. Then fuel injection. Then flashing computers. And on and on.

Bring it.

Posted

Things have come a long long way since I have been fixing cars just over 26 years, but how far and how fast is relative. I mean we use to only have black and white tv and you had to get up and change the channel. Now you have 4k and a remote. The tv still does the same basic function provide a picture and sound. (just a whole lot more complicated) Cars had carbs, points, condensers, had key locks and ignitions, now Fuel injection , electronic ignition , Key fobs, and push button starting, all in all the same beast .(just a whole lot more complicated) (just like TV) . that being said things may change but is it always for the best? taking something simple and making it  more efficient and a whole lot more complicated. How fast can things develop? For some of us it seems like a whole lot has changed for the younger ones not so much. When I was a kid they said by the time I was old enough to drive, cars would fly. Well that hasn't happened, yes you have a couple prototype flying cars but that is it, so yes we have some electric cars but how long will it take till it is a great enough product and affordable for the common folk? So I think the real future of cars is more of what we have today (just a whole lot more complicated) its all relative !

  • 2 years later...
Posted

The future of the automotive industry is open. In recent years, the automotive industry has worked hand-in-hand with major technology companies in order to deliver the most advanced, safest and most comfortable vehicles out there.

Posted
On 12/13/2016 at 9:20 AM, Trealubit said:

I think its important that as service professionals we understand that technology will always change and as long as we adapt to these changes we will always be a choice for motorists service.

 

We may not be changing spark plugs but something will sure needs maintenance and service. Point and condensers are no more but look at ignition coils...they still break. If not replacing power steering pumps we are replacing electric steering motors.

 

Change is inevitable in any industry, it is those who are willing to adapt survive and grow.

 

 

Sent from my iPhone using Tapatalk

My thoughts too.  About the only thing that concerns me is the cost for the equipment to service the increasing complex technology.  For an example, just look at the glass companies and how complex just replacing a windshield has become.  We all know the expense of new equipment and how often the manufacturers like to change their scan tools.  I think it will get to the point where small general service shops, such as in rural areas, small towns and tech turned shop owners will struggle to be properly equipped.  Make no mistake about it, much of this specialized service technology versus generic standardized technology is intended to do only one thing, FORCE consumers back to the dealerships.  In smartphone operating systems we have basically two, CRapple iOS and (You have NO privacy) Android, with PCs we basically have Windows and CRapple iOS and (You have NO privacy) Chrome.  But with only a few choices most software has a version for both and it's relatively cheap to set up shop to develop software programs in each.  But in our profession we have as many different "operating systems" as we have manufacturers, which is far more than three.

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  • Have you checked out Joe's Latest Blog?

         0 comments
      The Technician Shortage Is Our Fault, And It's Time We Own It
      Nearly every day, I hear shop owners complain: "There's a technician shortage. We can't find qualified people. There's no one out there." If that's true, then who's to blame?
      The industry? The schools? The government? I don't know how you feel, but who promised us an endless supply of qualified technicians?
      Another common complaint is that young people do not want to work in the trades. Well, if that were true, then why are other trades such as HVAC, electrical, and plumbing growing? What are they doing that the automotive industry is not? 
      Here's the reality we need to face: We do have a problem, but we shouldn't look for someone or any entity to rescue us. Not the government. Not the trade schools. Not the recruiting companies. No one owes us a workforce. If we want great people in our industry, it's up to us. At some point, we need to own up to the truth: Building a pipeline of qualified technicians is our responsibility.
      In this blog article, I will break down the key reasons we are in this situation today and what we, as an industry, can do to solve the technician shortage. Are you ready to look in the mirror?
      Have We Pushed Technicians Away?
      Let's take a look at flat-rate pay. True flat rate, which pays a technician only for the hours they produce, is a controversial pay plan that emphasizes high production levels and creates a competitive work environment that, if not properly controlled, can lead to increased mistakes and a decline in morale and team spirit. Additionally, the stress and physical demands placed on technicians as they age are not favorable to long-term employee retention. What do we do with technicians as they grow older into their fifties and begin to slow down? 
      I have heard all the arguments and pros and cons of flat-rate pay, and I am not going to judge any pay plan. Let the facts speak for themselves. True flat rate has changed in most areas around the country and has evolved into a pay plan that gives technicians some pay guarantee.
      Many shop owners have learned that team morale, along with the opportunity to earn income, is important to technicians and to the company's long-term success. But let me ask you: how many technicians have left or been pushed out over the years because of the old flat-rate pay system?
      Another issue is the workplace environment. I remember being grateful to be hired as a young technician at a local repair shop. While very thankful, the work environment was not ideal. The shop owner kept the bay doors open year-round (I am from New York) unless it rained or snowed. He felt that if the bay doors were closed, customers might think we were closed for business. We had no heat and no hot water. Many of the jobs were done outside, year-round,  in all types of weather. The starting pay was minimum wage, with no benefits, sick days, or vacation pay. 
      Now, again, I need to point out that I was truly grateful for the opportunity this shop owner gave me. I learned a lot working there, and the experience was pivotal in my career. But looking back, I wonder how many people were discouraged by these working conditions?
      While the physical demands of the repair workplace are daunting, perhaps even more critical is the culture. Too many of my generation shop owners preached the mindset of "my way or the highway." We were the business owners, after all. We started our companies, took all the risks, and provided jobs. Why shouldn't we be the ones to set the ground rules our way?   
      Many of us found over the years that the "my way or the highway" mentality was a sure way to isolate employees and make them more likely to look over the fence for greener grass. In other words, it led many technicians to seek employment elsewhere, where they felt they could be appreciated and recognized for their hard work. The issue, however, was that there wasn't much green grass around. Disappointment after disappointment, bouncing from repair to repair shop, eventually led to despair. So, I ask you: were workplace conditions a contributing factor in today's technician shortage?
      Another factor that we are all well aware of is the complexity of the modern automobile. When I started, the work was mostly physical, and you were required to master essentially three vehicle models: General Motors, Ford, and Chrysler. Let's fast-forward to today. The evolution of automotive technology, along with the extensive training and tools required, has outpaced the typical technician's pay compensation, with no clear career path. Again, leading to frustration and insecurity about the future.
      Here is the bottom line: people don't leave their job; they leave their experience. We must do a better job. 
      The News Isn't all Bad; Your Next Steps to Fix the Technician Shortage
      To fix the technician shortage, it will take a combined effort from everyone in the automotive industry, particularly automotive shop owners. Shop owners are in the perfect position to make the greatest impact, not only on their businesses but also on the future automotive workforce.
      First, shop owners must become better leaders and understand that their ultimate success is directly dependent on the people they assemble around them. Any shop owner who mistakenly believes they can build an empire solely on their abilities is destined for serious disappointment. Business owners who think like this will eventually plateau. Without the collective contributions from a team of qualified people, your business will stall; it will not continue to grow.
      Create a workplace that attracts top talent: a clean, professional, well-equipped facility designed to support productivity, teamwork, and a career, not just a job. Build a great reputation in your community by getting involved locally. Become the auto repair shop that people take notice of as "the" place to work.
      Next, shop owners must become more financially knowledgeable. Knowing your numbers and what you need to achieve for a strong bottom-line profit is essential to paying technicians the money they need and deserve. Profit will also allow you to compete with other trade industries by providing a benefits package that has real take-home value and security.
      When it comes to culture, this is where the rubber hits the road. People crave recognition, praise, and a sense of purpose. Despite what you hear, people are not just money-motivated. Once people feel secure in their financial situation, retaining and motivating technicians can only be achieved by connecting with them on an emotional level. You cannot show enough appreciation. Give out praise for a job well done as if your business depended on it, because it does.
      As technicians age, we need to have a place for them. Expecting a 58-year-old to perform like a 35-year-old is unrealistic. We need to be more focused on career pathing. Provide training, skill development, and coaching to develop leaders and mentors within our older workforce. While their bodies may have slowed, the knowledge they have gained is priceless. 
      Our future is dependent on young people entering our industry. We need to give more young people opportunities. Every shop owner across the country should consider hiring an apprentice, then build an apprentice training plan and career path for them. If every shop did this, we could solve the technician shortage within five years. Get involved with the trade schools and high schools in your area. Look into the NAPA Apprenticeship Program. Don't sit on your hands with this one. Do it today.
      Lastly, don't get left behind. Commit to ongoing training for all your employees. Keep up to date with tools and equipment tailored to your business model. Don't try to be all things to all people and all vehicles. Identify your core profile customer and the vehicles they drive, and become an expert on those vehicles and the services you offer.
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