Joe Marconi

Do You Fear Raising Prices Will Lose Customers?

By Joe Marconi, January 26, 2024 in Joe’s Business Tips For Shop Owners

• labor
• labor rate
• (and 6 more)

  Tagged with:

  • labor
  • labor rate
  • pricing services
  • pricing
  • part margin
  • part markup
  • increase sales
  • increase prices

Overtime Rules May Appy to Bonuses, Shop Owners Must Know this

By Joe Marconi, January 26, 2024 in Human Resources, Employees

• human resource
• payroll

We Hired a Tech! But We Don't Have Room for His Toolbox!

By Joe Marconi, January 25, 2024 in Human Resources, Employees

Join Me Tuesday - Goal Setting For Success! Webinar

By Joe Marconi, January 19, 2024 in Education & Training

Call Back Your Customers!!! Frustrated!

By Joe Marconi, January 19, 2024 in Customer Experience & Reviews

• sales
• service advisor
• (and 3 more)

  Tagged with:

  • sales
  • service advisor
  • service writer
  • customer service
  • customer service problems

Establish Labor Rates Per Job, Per Technician

By Joe Marconi, January 10, 2024 in Pricing, Discounts, Labor Rate

• labor rate
• labor profit
• (and 1 more)

  Tagged with:

  • labor rate
  • labor profit
  • labor pricing

Are Service Advisor Too Swamped These Days

By Joe Marconi, January 6, 2024 in Running The Shop

• productivity
• effeciency
• (and 2 more)

  Tagged with:

  • productivity
  • effeciency
  • service writer
  • service advisor

Do Technicians give you pushback on performing the Multipoint Inspection?

By Joe Marconi, December 28, 2023 in Workflow, Procedures, Shop Forms

Merry Christmas, Happy Holidays, Happy New Year!

By Joe Marconi, December 28, 2023 in AutoShopOwner Announcements

Are Your Customers More Sensitive to Labor or Part Prices?

By Joe Marconi, December 28, 2023 in Customer Experience & Reviews

Is Business Cooling Off, or returning to Normal?

By Joe Marconi, December 28, 2023 in Business Talk - How's your shop doing?

• auto repair business
• business
• (and 1 more)

  Tagged with:

  • auto repair business
  • business
  • sales

Shop Owners: Spend Time Giving Thanks, Show Appreciation

By Joe Marconi, November 21, 2023 in Joe’s Business Tips For Shop Owners

Shop Owners: Don't Fall Victim to Complacency

By Joe Marconi, November 13, 2023 in Joe’s Business Tips For Shop Owners

Happy Thanksgiving Message!

By Joe Marconi, November 21, 2023 in AutoShopOwner Announcements

Booking Your Customer's Next Appointment - REVISITED

By Joe Marconi, November 21, 2023 in Customer Experience & Reviews

Thank You America's Military Veterans

By Joe Marconi, November 11, 2023 in AutoShopOwner Announcements

Low Technician Production May Not be the Tech's Fault

By Joe Marconi, October 29, 2023 in Workflow, Procedures, Shop Forms

Ok, You Increased Your Labor Rate, What's Next?

By Joe Marconi, January 14, 2023 in Pricing, Discounts, Labor Rate

• labor rate
• labor rates

Technicians Are Demanding More Pay

By Joe Marconi, October 19, 2023 in Accounting, Profitability, & Payroll

• technician pay
• technicians pay
• (and 2 more)

  Tagged with:

  • technician pay
  • technicians pay
  • pay plans
  • technician pay programs

Why You Should Consider the Elite Service Advisor Training

By Joe Marconi, November 2, 2023 in Education & Training

Shop Owners: Why Do Employees Underperform?

By Joe Marconi, October 31, 2023 in AutoShopOwner Articles

• employee issues
• productivity
• (and 2 more)

  Tagged with:

  • employee issues
  • productivity
  • effeciency
  • tech problems

NADA Headlines- Ford, GM Push Back on EV Spending

By Joe Marconi, October 30, 2023 in Automotive News

Auto Repair Shops Remain Steady, but car counts slipping

By Joe Marconi, October 23, 2023 in Business Talk - How's your shop doing?

Average Vehicle Age is an Advantage for Auto Repair Shops!

By Joe Marconi, October 23, 2023 in Joe’s Business Tips For Shop Owners

Wait Customers Reduces Production

By Joe Marconi, October 7, 2023 in Workflow, Procedures, Shop Forms