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Stevens Automotive Service

Free Member
  • Posts

    88
  • Joined

  • Last visited

  • Days Won

    3

Stevens Automotive Service last won the day on January 19

Stevens Automotive Service had the most liked content!

2 Followers

Business Information

  • Business Name
    Stevens Automotive Services
  • Business Address
    4424 Blackstone Dr, Indianapolis, Indiana, 46237
  • Type of Business
    Marketing to Auto Shops
  • Your Current Position
    Shop Coaching
  • Automotive Franchise
    None
  • Website
  • Logo
  • Certifications
    GM and Allison certified
  • Your Mission Statement
    Providing shop owners with Shop Management and Marketing that produces Guaranteed returns on there investment.

Recent Profile Visitors

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Stevens Automotive Service's Achievements

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Recent Badges

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Reputation

  1. I hope your feeling better. I haven't talked to you in a while.   

    1. xrac

      xrac

      I survived. 

  2. Glad to hear your doing good retired lol. Have you done or been to and races ?
  3. Very good advise Joe. Get the most out of what you have first. Explain what they need now and what to be budgeting for in the near and distant future always building that personal relationship CONTANTLY ! I can guarantee if you build this type of business relationship with your customers in a few visits to your shop they will lay there keys on the counter and say fix it It happens with every shop I work with and it amazes them. I smile and say, its just being a people person and we are in the people business. Services advisers should be talking to the customer to become there friend and extract information. Put a comment in the customer info on what he or she likes from your conversation and you will be very happy in the return you will receive. I have always said a service advisor is NOT a sells people but a problem solver. Solve there problems and be friendly. Always ask to set up there next appointment ,as Joe stated everyone does it.



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