Quantcast
Jump to content

Recommended Posts

Posted

We are looking to start stocking bulk oil at our shop. After meeting with our oil supplier, I came away with the following pricing options for our basic non-synthetics.

  • Castrol - $9/gal
  • Gulf - $7/gal
  • PuraLube - $6.50/gal (generic, house brand)

Naturally, I was curious why the prices varied so much for similar oils. The supplier replied that since all the non-synthetic oils met the API/OEM/DEXOS specs, they were essentially the same oil in different containers. The only "real" difference is the name and the marketing. Of which, Castrol has the best marketing, signs, banners, etc. (this is all quoting the supplier)

 

Personally, I have never had a customer ask what brand of oil we were planning on using. Rather, they just wanted to know if their warranty was still valid and when they would need their next change. That's it. In my mind, that does not warrant the premium for a brand name oil.

 

Am I unique in this? What are you guys keeping in bulk, and are you sold on the brand names?

Posted

Like many things in this industry, oil is much more complexed than what most consumers imagine. There are many different standards/requirements for engine oil. Failure to meet these standards may open you up to litigation. Here are a couple of links that may change your thinking on "oil being oil".

http://www.searchautoparts.com/motorage/nace-cars-event-news/deciphering-todays-motor-oil-labels

http://www.motoroilmatters.org/Home

 

We use Valvoline as our bulk oil. The Major oils very often will have advertising support programs, volume kickbacks and are more likely to stand behind you in the event of an engine failure.

Posted

I buy Mobil 5000 as my bulk and get it in 55 gallon drums which costs me $485 a drum. I am happy to use a name brand oil for my bulk.

Posted

I use a local bulk house brand...made by Amalie Oil. Meets all engine requirements per API SN. Correct me if I am wrong BUT I thought if the oil was API approved it met current manufactures requirments as long as the correct weights were used, outside Dexos and such. And I have never had an engne failure where the oil was the cause.

Thats what I was taught, may be wrong but its what I was told lol

 

Sent from my SCH-I605 using Tapatalk 2

 

 

Posted

We have also always used a house brand as our first level of motor oil. We also have never had any issues using this type of motor oil. Wes what oil distributor are you using? Are you getting the bulk oil in 55 gal drums?

Posted

Like many things in this industry, oil is much more complexed than what most consumers imagine. There are many different standards/requirements for engine oil. Failure to meet these standards may open you up to litigation. Here are a couple of links that may change your thinking on "oil being oil".

http://www.searchautoparts.com/motorage/nace-cars-event-news/deciphering-todays-motor-oil-labels

http://www.motoroilmatters.org/Home

 

I did not find much of substance on these sites to help understand the varying qualities of the oils. The blogs certainly shed light onto what the oil certifications actually mean, but they do not shed light on the question, "If two oils have the same certs, and one costs 40% more, please tell me why."

 

I use a local bulk house brand...made by Amalie Oil. Meets all engine requirements per API SN. Correct me if I am wrong BUT I thought if the oil was API approved it met current manufactures requirments as long as the correct weights were used, outside Dexos and such. And I have never had an engne failure where the oil was the cause.

 

Agree 100%, Jeff. That is my reason for posting this topic in the first place. Hopefully, we'll get some solid answers in here.

 

We have also always used a house brand as our first level of motor oil. We also have never had any issues using this type of motor oil. Wes what oil distributor are you using? Are you getting the bulk oil in 55 gal drums?

 

I would rather not get into the distributor name, but they are a major player in our area, carrying a number of different brands. The oil is available in a number of ways from cases to drums to pumped off the truck. The prices I stated above were from the truck.

 

 

 

Looking forward to hearing some more feedback on this one.

  • 2 weeks later...
Posted

Use Valvoline for everything, Motor Oil, Transmission Fluids, Power Steering, etc. You name it, we use Valvoline. Always used Valvoline in all of my personal vehicles and when I've torn them down. Never find sludge, muck, crap, gunk, you get the point. Typically the price point has changed based on the additives that a company uses. Just like NAPA's house oil is made by Ashland (Valvoline) however they do not use the same formula. Hasn't anyone wondered what the difference was in Conventional and Max-Life oils? Additives.

Posted (edited)

The thing I like about Amalie is they have a tech line you can call if you have questions about lube applications. I know a few here may not agree but I use their universal transmission fluid. If there is any doubt as to application I can call their offices to get clarification. And they will stand behind it if any claims should arise.

 

I've always been too scared to use anything but factory transmission fluid. These days, on these newer transmissions, I'd rather not risk it. But then again, I've never done research on universal fluids either.

Edited by mmotley
Posted

I should clarify, if Valvoline doesn't make the correct fluid, then I move to an OEM fluid. Seems like we find that a lot these days. Guess I didn't get to grow up in the Dexron or Mercon days.....

Posted

I personally think the max life oils are a joke. I have over 300K on my Ford F150 4.9 auto. Has always used whatever I was using in the shop. Regular maint is the key!

I'm with Jeff on this one. We use a "house" synthetic blend at our shop. 98% of people do not care what brand goes in their car. And I just do not see the difference in all the oils, and yes I have done research. There are certainly some junk, no name brands you can buy only at the gas station that of course I would not use but for the most part all the big names are the same. Except for the new Dexos stuff and I still don't know what is so special about it, I just know it voids GM's warranty if you don't use it. And it is worth repeating "Regular maintenance is key"

Posted

A whole bunch of misguided thoughts on oil here. No 2 oils are the same and they vary GREATLY in their ability to protect your car. We do many oil analysis on many different vehicles and argue end of the day we only sell Brad Penn Full Synthetic. I'm no spokesperson for one brad but this oil proved itself time and time again as our results came back. There are other great oils but their price is higher and the protection we look for in oil for our climate it was an easy choice.

 

Each year vehicles are required to meet more stringent mpg requirements and a lot of this is/was done I part to making these vehicles run hot in order to run efficiently. I have many test tubes of failed oils that have caused catastrophic failures and/or expensive repairs. Oil is our engines life blood and should be treated as such IMHO.

 

I was hesitant to go from a $30 oil change to $70 but honestly we do more now than ever. And since they can legitimately go 6k between oil changes it works out cheaper for the customers. We also make more money off of each oil change.

Posted

A whole bunch of misguided thoughts on oil here. No 2 oils are the same and they vary GREATLY in their ability to protect your car. We do many oil analysis on many different vehicles and argue end of the day we only sell Brad Penn Full Synthetic. I'm no spokesperson for one brad but this oil proved itself time and time again as our results came back. There are other great oils but their price is higher and the protection we look for in oil for our climate it was an easy choice.

 

Each year vehicles are required to meet more stringent mpg requirements and a lot of this is/was done I part to making these vehicles run hot in order to run efficiently. I have many test tubes of failed oils that have caused catastrophic failures and/or expensive repairs. Oil is our engines life blood and should be treated as such IMHO.

 

I was hesitant to go from a $30 oil change to $70 but honestly we do more now than ever. And since they can legitimately go 6k between oil changes it works out cheaper for the customers. We also make more money off of each oil change.

 

Not really trying to start an argument here (kind of off topic), but if your price change went from $30 to $70 and the customer is saving money because they can go 6k miles now, that means before they had to be doing oil changes every 2500 miles or less to be saving money with the $70 oil change... (if my math is correct)

 

As for the whole bulk oil question, I actually got some prices a few weeks ago on bulk oil from a local supplier... they were the exact same prices as what I can buy oil from at the Toyota Dealership! Granted, I have to deal with quart bottles, boxes, and go pick it up, but it becomes a selling point for me 'Genuine Toyota Oil and Filters!' Never would I have thought I would have got cheap oil from the dealership parts counter... PM me if you're that curious about the prices

 

On top of that, I'm not exactly on Main Street, so even though I have lots of traffic out front, none is slow enough for me to do a significant amount of oil changes to justify a tank and pumps with reels. My oil changes are usually just add on's when the customer brings it by for a check up/inspection or for other repairs. However, I would also be interested to see what some of you guys are paying for your pumping systems, or if it's rented or leased from the bulk oil companies.

Posted

Didn't realize I needed to spell it all out... A full synthetic will increase fuel mileage, reduce engine wear and the customer only has to see me every 6 months which saves them time and money. Understand?

 

As far as the "bulk" oil, your price will depend on the quantity you will be purchasing. Obviously if you do one oil change a week and joe-shmo does 20, he'll be at a lower price point.

Posted

As for the whole bulk oil question, I actually got some prices a few weeks ago on bulk oil from a local supplier... they were the exact same prices as what I can buy oil from at the Toyota Dealership! Granted, I have to deal with quart bottles, boxes, and go pick it up, but it becomes a selling point for me 'Genuine Toyota Oil and Filters!' Never would I have thought I would have got cheap oil from the dealership parts counter...

 

Motley, could you expound on this a bit? Do you mean that you are able to buy bulk oil and filters from the dealership for less than consumers can buy it for? I.E. a consumer would walk into the dealership and ask for a Toyota filter and pay $8, but you would only pay $2? I have never heard of buying anything in bulk from the dealership, so I'm quite curious.

Posted

 

Motley, could you expound on this a bit? Do you mean that you are able to buy bulk oil and filters from the dealership for less than consumers can buy it for? I.E. a consumer would walk into the dealership and ask for a Toyota filter and pay $8, but you would only pay $2? I have never heard of buying anything in bulk from the dealership, so I'm quite curious.

 

I think this might be a rare case, so I'll do my best to explain it.

 

The OIL they sell is the same price for me as it is for the next guy/gal in line. They sell it so cheap though, the bulk suppliers could only match the price. The explanation I got from the dealership is that it helps 'fluff or build up' the numbers, and somehow that in turn helps the dealer with returns/stocking/pricing/I dunno. Again, it is soooo cheap, even the parts guy selling it to me thought it was a mistake with the prices first came up, but parts manager said it was correct.

 

As for the filters, I do get a discount on those. I buy them by the case (12). It's not a HUGE discount, but combine the discount with the fact I can use 'Genuine oil filters' as a selling point over the 'quick lube generic oil filter' and my customers seem to like it. Yes, I could increase profit PERCENTAGE numbers by going with a cheap generic filter, but the increased sales (car count and dollars) I get with 'GENUINE' parts/filters (every oil change car gets looked over, bumper to bumper), it's better for me to stick with dealership filters...

 

On top of all that, buying my oil and filters from the dealer 'fluffs' my numbers with them. So when a $1300 drive shaft needs to be replaced, and the customer balks at the price, the dealer doesn't mind helping me out a little with the price a little. Get more bees with honey :D

Posted

The OIL they sell is the same price for me as it is for the next guy/gal in line. They sell it so cheap though, the bulk suppliers could only match the price.

 

That is very interesting. Would you mind sharing the pricing you received? I doubt this is proprietary information if anyone can call the dealership and get the same price.

Posted

I can only assume the parts department is using that to sell other genuine parts. I mean think about it. How much does the parts department really make on selling oil to customers? Why not sell it at cost and you will end up outselling even the local O'Reillys, Advance Auto Parts, CARQUEST, etc. DIY (Toyota) customers will be coming to you for their oil filter change parts. In turn buying more Genuine parts (air filters, oil filter, wipers, bulbs, etc) because they are already there. Genius in that dealerships pricing plan. I guarantee the Toyota dealership near me would not be cheap for anything.....

  • Like 1
Posted

It's funny when I hear guys say I have xxx,xxx on such and such. You know there are people that smoke 3 packs a day and live to 100 years old? That must mean smoking keeps you healthy right? Wolfs head is owned by a company from Florida and it's nothing more than a bath tub blend these days.

 

As this is a technical question I don't think "here say" and personal opinions should be given as facts. Oil is the life blood of a vehicle and is very complex and should be treated as such. Next I'm going to start seeing people say that tranny fluids are all the same...

 

As far as price, you can get a good bulk oil for a little over $10/gallon. If customers are going to complain about a couple bucks for something as important as oil I don't want them as customers anyway.

Posted (edited)

Phynny...The point I am trying to make here is it is the regularity of maint..not the product. Understand? Can you mathmatically prove that the synthetic oil gives better mpg? What proof or science do you have that proves that regular oil changes with synthetic lubes will give you longer life that conventional oils? I have yet to see it. The PROOF I HAVE is a Ford 4.9L!! ORIGINAL ENGINE TRANSMISSION AND REAR DIFF...ALL SERVICED WITH CONVENTIONAL FLUIDS!

Now how you run your biz is you. Me? If I tried to flip my customers from a 30 lof to a 70 lof and told them they could come back half as often...????

Now as far as Wolfs Head being a "bathtub" blend..It is manufactured by Amalie..ever heard of it? Seems to me they do a lot of Top Fuel sponsoship. Meets all the SAE requirements...meets engine manufactures requirements.

Now lets talk facts,.science...proof.

 

I agree, Jeff. That being said, you can stroll over to bobistheoilguy.com and find some very smart guys testing oils and doing experiments with their own cars and giving feedback on the results. Long story short, synthetics do improve gas mileage.. when they are used in the engine, transmission, and differentials together... and the increase in gas mileage usually isn't greater that 1 mpg or so. The thing about oil (like you said), they are all held to SAE standards. Synthetics will perform better in extreme conditions (foaming, extreme heat, etc), but for an everyday driver, it won't make a difference.

 

Phynny, not trying to be rude or sound condescending, but engine oil and transmission fluid are VERY different. You sound like a smart guy from what I've read, so you have to know the friction modifiers built into the trans fluid to allow for a certain amount of slipping w/ clutch discs and such is completely different than engine oil providing lubrication for 2 (usually) similar metals. E.g. Oil is tested and rated to SAE standards, transmission fluid is very vehicle specific (depending on additive packages)

 

Sorry, don't mean to look like I'm arguing. Wes, I have found MOST of my customers don't ask about oil brands. The few that do ask, usually already have their favorite brand in mind. For those, I allow them to supply their own oil for the oil change. I do keep (2) 5 quart bottles of Mobil 1 5W30 in the back for the occasional customer, but that's it. Also, it depends on your shop image/branding. If your a performance/race shop, you would probably benefit from keeping Mobil 1 in stock or some royal purple. If your a quick lube shop, you can get away with whatever flavor is cheapest that month/week. Hope I've helped some...

 

***Edit: Just realized, I should have been using API in place of SAE when discussing oil ratings (additive pacakages, not viscosity grade). I'll leave the old paragraph with the mistakes, so if someone wants to research the difference between the 2, they can reference it.

Edited by mmotley
Posted

We are looking to start stocking bulk oil at our shop. After meeting with our oil supplier, I came away with the following pricing options for our basic non-synthetics.

  • Castrol - $9/gal
  • Gulf - $7/gal
  • PuraLube - $6.50/gal (generic, house brand)

Naturally, I was curious why the prices varied so much for similar oils. The supplier replied that since all the non-synthetic oils met the API/OEM/DEXOS specs, they were essentially the same oil in different containers. The only "real" difference is the name and the marketing. Of which, Castrol has the best marketing, signs, banners, etc. (this is all quoting the supplier)

 

Personally, I have never had a customer ask what brand of oil we were planning on using. Rather, they just wanted to know if their warranty was still valid and when they would need their next change. That's it. In my mind, that does not warrant the premium for a brand name oil.

 

Am I unique in this? What are you guys keeping in bulk, and are you sold on the brand names?

 

I highly doubt any house brand oil meets the DEXOS spec, certainly not going to meet VW Audi 502, Mercedes 229, BMW long life 01. Most generic full synthetics don't meet those specs. Installing the incorrect oil voids the warranty on most if not all vehicles. We specifically state on every invoice what oil was used and that it meets the OEM spec. We stock 55gal drums of Mobil conventional oil and use mostly Mobil 1 synthetics to meet specs and LiquiMoly or Fuches in some cases. Oil changes start at $36 and up. Your typical european car is about $70ish for basic oil change. We recommend factory service intervals. We also typically don't perform a simple oil change, we perform complete services per the factory maintenance schedule. 80%+ of our customers prefer this method, the rest we do a-la-cart.

Posted

I agree with both sides. We use house oil on 75% of our customers vehicles as they do not a preference on what type of oil goes into their vehicle. That being said, if the vehicle calls for a specific spec to be met, we verify that the house oil meets this spec. If it does not, we inform the customer and let them choose whether to use the house oil which does not meet the spec or use a synthetic oil that has been verified to meet the spec. If the customer chooses to use the house oil, we notate that the customer was given the notice and denied the oil that was manufacturer recommended. Many of todays consumers do not care or have allegiance towards a specific brand of oil like some older people would have with Penzoil or Mobil. I do agree with everyone that is stating that doing service, whether oil changes or any preventative maintenance service, on time is most important.

Posted (edited)

I think we can all agree that regular maintenance is key to keeping a car in perfect running condition. Like I said before, I run Valvoline out of my own personal preference. I've used it in my vehicles since I started driving (I'm 25 so not some old timer) I've read around a dozen or so different wear tests for different oil manufacturers over the years. Valvoline isn't always the #1 victor but it ranks near the top in almost all wear tests. I chose to use Valvoline for my customer's vehicles because I felt if I used something else I would be cheating them. To me, I felt they deserved the same oil I trust in my vehicles. We all have our own preferences and ideas that led to our decisions. We don't have to agree on anything, as long as we agree that we do what we feel is right for our customers. To each their own as long as we keep our customers happy and most importantly, on the road.

 

For comparison, I am currently paying $9.86/gallon for Valvoline Conventional Bulk.

 

Side Note: I did read recently (I believe in Motor Magazine or Professional Tool & Equipment) that there was a law passed in California if I remember correctly. Where a shop can be held responsible for not using the correct oil. As a shop you were required to completely identify on the invoice the type of oil you used. Made me think of it as one member was discussing VW, BMW and the DEXOS standards. We even noticed at our shop, one of our fleet companies had a few vehicles requiring DEXOS and we had only been using conventional. Let's make sure everyone does a good job checking the oil standards.

Edited by ATSAutomotive
  • 4 weeks later...
Posted

Phynny...The point I am trying to make here is it is the regularity of maint..not the product. Understand? Can you mathmatically prove that the synthetic oil gives better mpg? What proof or science do you have that proves that regular oil changes with synthetic lubes will give you longer life that conventional oils? I have yet to see it. The PROOF I HAVE is a Ford 4.9L!! ORIGINAL ENGINE TRANSMISSION AND REAR DIFF...ALL SERVICED WITH CONVENTIONAL FLUIDS!

Now how you run your biz is you. Me? If I tried to flip my customers from a 30 lof to a 70 lof and told them they could come back half as often...????

Now as far as Wolfs Head being a "bathtub" blend..It is manufactured by Amalie..ever heard of it? Seems to me they do a lot of Top Fuel sponsoship. Meets all the SAE requirements...meets engine manufactures requirements.

Now lets talk facts,.science...proof.

Jeff, the old mentality of amount of oil changes is more important than the quality is a thing of the past. You brought up facts, science and proof, what qualifies you to give advice on oil and the effects of engine wear, do you build engines? I am very heavy into the race scene, from autocross to to world time attack and everything in between. I know for a fact what we run and why we run it.

 

I really do not feel like debating you because it's a waste of my time but I'll try to give an example that will make it more clear. Would you put just any oil in a BMW M5, Dodge Viper or any race motor for that matter? Of course not that would be crazy. But do you realize many cars today have as much or more hp/cylinder than race cars and very high performance cars. Just because we drive something daily does not mean it's just a car that can live off any oil. Look at all the turbo cars anymore, if anyone thinks a turbo charged car can live off of junk oil well then... It's no wonder why our industry is in such bad shape.

Posted (edited)

We are looking to start stocking bulk oil at our shop. After meeting with our oil supplier, I came away with the following pricing options for our basic non-synthetics.

  • Castrol - $9/gal
  • Gulf - $7/gal
  • PuraLube - $6.50/gal (generic, house brand)

Naturally, I was curious why the prices varied so much for similar oils. The supplier replied that since all the non-synthetic oils met the API/OEM/DEXOS specs, they were essentially the same oil in different containers. The only "real" difference is the name and the marketing. Of which, Castrol has the best marketing, signs, banners, etc. (this is all quoting the supplier)

 

Personally, I have never had a customer ask what brand of oil we were planning on using. Rather, they just wanted to know if their warranty was still valid and when they would need their next change. That's it. In my mind, that does not warrant the premium for a brand name oil.

 

Am I unique in this? What are you guys keeping in bulk, and are you sold on the brand names?

 

Heya!

 

I'm the sort of guy that won't want to stock too much of anything because that to me is dead stock/inventory. Of course, oils are sold by companies that may have a lot of stock and are trying to get out of their warehouse.

 

With my shop, i'll be using Martini Racing. It's Australian and a part from being a workshop owner (to be), I've also picked up the sales position for Martini Racing in Asia just so I can get the sneaky into the industry. heh

 

Martini does things differently, There's no need to stock, which is good. It is also used by a fair number of cars in the World Time Attack Challenge held in Sydney, Australia. It is used in the champion's car as well as a lot of the other competing cars. I stock & sell that because I have full confidence in the product. If a $700,000 car wants to use it exclusively, i'm selling it! LOL plus the margin is good.

 

Hope that helps! :)

Edited by Leonard Lee

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Available Subscriptions

  • Have you checked out Joe's Latest Blog?

         0 comments
      The Technician Shortage Is Our Fault, And It's Time We Own It
      Nearly every day, I hear shop owners complain: "There's a technician shortage. We can't find qualified people. There's no one out there." If that's true, then who's to blame?
      The industry? The schools? The government? I don't know how you feel, but who promised us an endless supply of qualified technicians?
      Another common complaint is that young people do not want to work in the trades. Well, if that were true, then why are other trades such as HVAC, electrical, and plumbing growing? What are they doing that the automotive industry is not? 
      Here's the reality we need to face: We do have a problem, but we shouldn't look for someone or any entity to rescue us. Not the government. Not the trade schools. Not the recruiting companies. No one owes us a workforce. If we want great people in our industry, it's up to us. At some point, we need to own up to the truth: Building a pipeline of qualified technicians is our responsibility.
      In this blog article, I will break down the key reasons we are in this situation today and what we, as an industry, can do to solve the technician shortage. Are you ready to look in the mirror?
      Have We Pushed Technicians Away?
      Let's take a look at flat-rate pay. True flat rate, which pays a technician only for the hours they produce, is a controversial pay plan that emphasizes high production levels and creates a competitive work environment that, if not properly controlled, can lead to increased mistakes and a decline in morale and team spirit. Additionally, the stress and physical demands placed on technicians as they age are not favorable to long-term employee retention. What do we do with technicians as they grow older into their fifties and begin to slow down? 
      I have heard all the arguments and pros and cons of flat-rate pay, and I am not going to judge any pay plan. Let the facts speak for themselves. True flat rate has changed in most areas around the country and has evolved into a pay plan that gives technicians some pay guarantee.
      Many shop owners have learned that team morale, along with the opportunity to earn income, is important to technicians and to the company's long-term success. But let me ask you: how many technicians have left or been pushed out over the years because of the old flat-rate pay system?
      Another issue is the workplace environment. I remember being grateful to be hired as a young technician at a local repair shop. While very thankful, the work environment was not ideal. The shop owner kept the bay doors open year-round (I am from New York) unless it rained or snowed. He felt that if the bay doors were closed, customers might think we were closed for business. We had no heat and no hot water. Many of the jobs were done outside, year-round,  in all types of weather. The starting pay was minimum wage, with no benefits, sick days, or vacation pay. 
      Now, again, I need to point out that I was truly grateful for the opportunity this shop owner gave me. I learned a lot working there, and the experience was pivotal in my career. But looking back, I wonder how many people were discouraged by these working conditions?
      While the physical demands of the repair workplace are daunting, perhaps even more critical is the culture. Too many of my generation shop owners preached the mindset of "my way or the highway." We were the business owners, after all. We started our companies, took all the risks, and provided jobs. Why shouldn't we be the ones to set the ground rules our way?   
      Many of us found over the years that the "my way or the highway" mentality was a sure way to isolate employees and make them more likely to look over the fence for greener grass. In other words, it led many technicians to seek employment elsewhere, where they felt they could be appreciated and recognized for their hard work. The issue, however, was that there wasn't much green grass around. Disappointment after disappointment, bouncing from repair to repair shop, eventually led to despair. So, I ask you: were workplace conditions a contributing factor in today's technician shortage?
      Another factor that we are all well aware of is the complexity of the modern automobile. When I started, the work was mostly physical, and you were required to master essentially three vehicle models: General Motors, Ford, and Chrysler. Let's fast-forward to today. The evolution of automotive technology, along with the extensive training and tools required, has outpaced the typical technician's pay compensation, with no clear career path. Again, leading to frustration and insecurity about the future.
      Here is the bottom line: people don't leave their job; they leave their experience. We must do a better job. 
      The News Isn't all Bad; Your Next Steps to Fix the Technician Shortage
      To fix the technician shortage, it will take a combined effort from everyone in the automotive industry, particularly automotive shop owners. Shop owners are in the perfect position to make the greatest impact, not only on their businesses but also on the future automotive workforce.
      First, shop owners must become better leaders and understand that their ultimate success is directly dependent on the people they assemble around them. Any shop owner who mistakenly believes they can build an empire solely on their abilities is destined for serious disappointment. Business owners who think like this will eventually plateau. Without the collective contributions from a team of qualified people, your business will stall; it will not continue to grow.
      Create a workplace that attracts top talent: a clean, professional, well-equipped facility designed to support productivity, teamwork, and a career, not just a job. Build a great reputation in your community by getting involved locally. Become the auto repair shop that people take notice of as "the" place to work.
      Next, shop owners must become more financially knowledgeable. Knowing your numbers and what you need to achieve for a strong bottom-line profit is essential to paying technicians the money they need and deserve. Profit will also allow you to compete with other trade industries by providing a benefits package that has real take-home value and security.
      When it comes to culture, this is where the rubber hits the road. People crave recognition, praise, and a sense of purpose. Despite what you hear, people are not just money-motivated. Once people feel secure in their financial situation, retaining and motivating technicians can only be achieved by connecting with them on an emotional level. You cannot show enough appreciation. Give out praise for a job well done as if your business depended on it, because it does.
      As technicians age, we need to have a place for them. Expecting a 58-year-old to perform like a 35-year-old is unrealistic. We need to be more focused on career pathing. Provide training, skill development, and coaching to develop leaders and mentors within our older workforce. While their bodies may have slowed, the knowledge they have gained is priceless. 
      Our future is dependent on young people entering our industry. We need to give more young people opportunities. Every shop owner across the country should consider hiring an apprentice, then build an apprentice training plan and career path for them. If every shop did this, we could solve the technician shortage within five years. Get involved with the trade schools and high schools in your area. Look into the NAPA Apprenticeship Program. Don't sit on your hands with this one. Do it today.
      Lastly, don't get left behind. Commit to ongoing training for all your employees. Keep up to date with tools and equipment tailored to your business model. Don't try to be all things to all people and all vehicles. Identify your core profile customer and the vehicles they drive, and become an expert on those vehicles and the services you offer.
  • Similar Topics

    • By nptrb

      Premium Member Content 

      This content is hidden to guests, one of the benefits of a paid membership. Please login or register to view this content.

    • By carmcapriotto
      Thanks to our Partners, NAPA Auto Care and NAPA TRACS Watch Full Video Episode Host Carm Capriotto welcomes Chris Lawson, founder of Technician Find, to discuss one of the biggest challenges facing independent auto repair shops today: finding and keeping great technicians.
      Chris explains why many shop owners fall into what he calls "fire alarm syndrome," waiting until a technician leaves before starting the hiring process. That reactive approach often leads to rushed decisions, poor hires, and ongoing turnover. Instead, he advocates for an "Always Be Recruiting" mindset, where shops continuously build relationships with potential candidates long before they have an opening.
      The conversation explores practical strategies for becoming a destination workplace, creating a recruiting pipeline, and building a culture that attracts top talent in a competitive market.
      What You'll Learn Why reactive hiring creates costly staffing problems How to build a bench of pre-qualified technicians before you need them Why becoming "10-mile famous" can help attract both technicians and customers How culture-focused marketing can outperform traditional help-wanted ads The three things technicians value most: respect, growth, and compensation Why sign-on bonuses often fail and how to structure them more effectively Practical ways to engage passive candidates who are not actively job hunting Resources available through Chris Lawson's free online community for shop owners
      The best time to recruit a technician is before you need one. Shops that continuously market their culture, build relationships with local talent, and maintain a pipeline of qualified candidates are better positioned to grow, avoid staffing emergencies, and create a workplace where top technicians want to stay. Recruiting is no longer an occasional task. It is an ongoing business strategy. Chris Lawson, TechnicianFind.Com Love your shop? Stay, but stay ready. Auto techs join to level up, find good shops, and keep tabs on top indie jobs nationwide. Techs only. No BS. Independent Wrench Jobs: https://www.skool.com/independentwrenchjobs Finding Technicians Part 1- Chris Lawson [RR 803]: https://remarkableresults.biz/remarkable-results-radio-podcast/e803/
      Finding Technicians Part 2 – Chris Lawson [RR 816]: https://remarkableresults.biz/remarkable-results-radio-podcast/e816/
      Technician Attraction Blueprint [RR 921]: https://remarkableresults.biz/remarkable-results-radio-podcast/e921/
      Attract, Develop, and Retain Top Automotive Talent [CC 113]: https://remarkableresults.biz/remarkable-results-radio-podcast/cc113/
      Beyond Babysitters: Developing Strong Managers and Financial Transparency [RR 1076]: https://remarkableresults.biz/remarkable-results-radio-podcast/e1076/
      Thanks to our Partners, NAPA Auto Care and NAPA TRACS
      Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care
      NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/
      Connect with the Podcast:
      Visit the Website: https://remarkableresults.biz/
      Subscribe on YouTube: https://www.youtube.com/carmcapriotto
      Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/
      Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 Join our Insider List: https://remarkableresults.biz/insider All books mentioned on our podcasts: https://remarkableresults.biz/books Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom Special episode collections: https://remarkableresults.biz/collections Buy Me a Coffee: https://www.buymeacoffee.com/carm   The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/ Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/ The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/ The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/ Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm                                          Click to go to the Podcast on Remarkable Results Radio
    • By Joe Marconi

      Premium Member Content 

      This content is hidden to guests, one of the benefits of a paid membership. Please login or register to view this content.

    • By carmcapriotto
      Thanks to our Partners, NAPA Auto Care and NAPA TRACS Watch Full Video Episode Host Carm Capriotto speaks with Jay Goninen, co-founder and president of WrenchWay, about insights from the 2026 Voice of the Technician Survey and what it reveals about the state of the automotive workforce.
      Jay encourages shop owners to download the free report to uncover blind spots and start meaningful conversations with their teams. The data show that technicians strongly prefer a four-day, 10-hour workweek with no weekends, along with proper equipment, paid vacation, retirement benefits, and paid training.
      While dealership technicians made up a larger share of respondents, independents stood out in workplace culture. 63% of independent technicians would recommend their shop to a friend, compared to 36% at dealerships, though dealerships scored higher in providing paid training. Across both groups, technicians favor an hourly wage plus bonus structure, which many feel better supports diagnosticians than traditional flat-rate systems.
      The discussion also highlights a troubling trend: the industry’s Net Promoter Score dropped to -60 in 2026, signaling that many technicians would not recommend the profession to others.
      To strengthen the talent pipeline, Jay discusses ASE Connects, a new initiative aimed at connecting shops with high school and technical school automotive programs to support them through mentorship, advisory roles, and community engagement.
      Carm also advocates elevating the profession by shifting the language from “mechanic” or “technician” to “specialist,” emphasizing the expertise required to work on today’s vehicles.
      Overall, the episode serves as a wake-up call for shop owners to use the survey insights to evaluate their culture, communication, and work environments, and to become employers technicians are proud to recommend.
      https://wrenchway.com/resources/2026-voice-of-technician-survey-report/
      Jay Goninen, Co-Founder and President, WrenchWay
      Thanks to our Partners, NAPA Auto Care and NAPA TRACS Learn more about NAPA Auto Care and the benefits of being part of the NAPA family by visiting https://www.napaonline.com/en/auto-care NAPA TRACS will move your shop into the SMS fast lane with onsite training and six days a week of support and local representation. Find NAPA TRACS on the Web at http://napatracs.com/ Connect with the Podcast: - Follow on Facebook: https://www.facebook.com/RemarkableResultsRadioPodcast/ - Join Our Virtual Toastmasters Club: https://remarkableresults.biz/toastmasters - Join Our Private Facebook Community: https://www.facebook.com/groups/1734687266778976 - Subscribe on YouTube: https://www.youtube.com/carmcapriotto - Follow on LinkedIn: https://www.linkedin.com/in/carmcapriotto/ - Follow on Instagram: https://www.instagram.com/remarkableresultsradiopodcast/ - Visit the Website: https://remarkableresults.biz/ - Join our Insider List: https://remarkableresults.biz/insider - All books mentioned on our podcasts: https://remarkableresults.biz/books - Our Classroom page for personal or team learning: https://remarkableresults.biz/classroom - Buy Me a Coffee: https://www.buymeacoffee.com/carm - Special episode collections: https://remarkableresults.biz/collections - The Automotive Repair Podcast Network: https://automotiverepairpodcastnetwork.com/ - Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion. https://remarkableresults.biz/ - Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life. https://mattfanslow.captivate.fm/ - Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest. https://huntdemarest.captivate.fm/ - The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level. https://autorepairmarketing.captivate.fm/ - The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching. https://chriscotton.captivate.fm/ - Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size. https://craigoneill.captivate.fm                         Click to go to the Podcast on Remarkable Results Radio
    • By Joe Marconi

      Premium Member Content 

      This content is hidden to guests, one of the benefits of a paid membership. Please login or register to view this content.



  • Our Sponsors

×
×
  • Create New...