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Posts
277 -
Joined
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Last visited
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Days Won
12
phynny last won the day on July 14 2016
phynny had the most liked content!
Business Information
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Business Name
A & C Auto Repair
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Type of Business
Auto Repair
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Your Current Position
Shop Owner
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Automotive Franchise
None
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Banner Program
None
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Participate in Training
Yes
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phynny's Achievements
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How do I handle a AMEX charge back?
phynny replied to UsedTireShop's topic in Credit Cards, Payments, Financing
I hate to say it but sometimes you just have to write it off as a lesson learned. If they vehicle came in to be repaired and it left with the same issue then they have a legit gripe. Reasons like this are exactly why I charge diag time and take the time needed to make sure I can repair it and repair it correctly. Sucks, but it's happened to us all. -
What is your primary challenge ?
phynny replied to Shopcat's topic in Business Talk - How's your shop doing?
I do not think there is an owner here that would not gladly pay a new tech $25/hour if they were worth it. Why on earth would I pay some kid from school $25/hour when all he does it have me diag the issue, come to me 10 times during the repair to ask what's next and then screw it up in the end anyway? -
Why would you charge yourself for your hourly guy fixing company vehicles?
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Auto Parts Sales Rep Preference
phynny replied to LakePartners's topic in Auto Repair Shop Management Help? Start Here
I highly prefer a dedicated sales person. -
NOT AT ALL! I did this for a couple years and it's so lop sided and frustrating for the tiny bit of cash it brings in.
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We run them on with a gun then torque every after we lower it down, my guys are fantastic about it.
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Cheap oil changes ( should I keep doing it )
phynny replied to lakesidetire's topic in Pricing, Discounts, Labor Rate
I have yet to see this be the case. -
New Auto Repair Shop Opportunity
phynny replied to Dux's topic in New Repair Shop, Partnerships, Bank Loans
Seems as though you guys are trying to say technicians cant be businessman also? If there are 2 separate shops both with knowledgeable businessman owners and one has been a tech and one not, I'll put my money and statistics on the tech own shop any day. Right now I'm at a Midas with a non mechanic franchise owner and I see the complete opposite of what you're saying xrac, he doesn't understand why spending 1k on software updates is needed. -
New Auto Repair Shop Opportunity
phynny replied to Dux's topic in New Repair Shop, Partnerships, Bank Loans
Basing mine of past and current experience of businesses I have purchased and currently work with. This business is not, nor will it ever be "cookie cutter" so unless you came up through the ranks it will be much tougher on non-mechanic owners. Just because xrac is doing fine really means nothing in regards to who will struggle more in this business. What you're talking about is delegating and having the right people doing the "business" side of things. Like I said, this is just from my personal experience and I've had a lot of it when it comes to dealing with failing shops. There are hundreds of better investments for non mechanics then auto repair shops, and so much less of a struggle. -
New Auto Repair Shop Opportunity
phynny replied to Dux's topic in New Repair Shop, Partnerships, Bank Loans
I believe that non-mechanic owners have 10x the struggle to succeed. I'd stick with what you're good at. -
I do not get the point of the video, I learned nothing...?