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Hello from Tyler, TX


mmotley

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Hello all, my name is Matt. As of July 1st, 2013, I opened the doors on an automotive shop specializing in Toyota and Lexus vehicles in the Tyler, TX area. So far, I am the only employee. Before opening my own business, I worked for a Lexus dealership in the D/FW area.

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Welcome on the new business. Most of us shop owners now started the same way. Don't hesitate to ask questions. I started working at a Honda dealership and then started my own business. Had to quickly branch out from just Honda/Acura but it was worth the move.

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  • 1 year later...

Hello all, my name is Matt. As of July 1st, 2013, I opened the doors on an automotive shop specializing in Toyota and Lexus vehicles in the Tyler, TX area. So far, I am the only employee. Before opening my own business, I worked for a Lexus dealership in the D/FW area.

 

Hello Matt, welcome to the forum. As an Ex Factory Master ASE Tech I totally get what your doing. Moving out of the DFW area into Tyler is a smart move IMO.

 

I totally agree with CARMandP , it will be essential to branch outside of just 1 Make for repair. Give us a call we would be more than happy to help you in the Diagnostic arena. For us offering solutions and aggressively good tech support is what we are all about, the Tools we recommend are always based off your needs to make your shop the best it can be.

 

Good luck to you and don't hesitate to ask as many questions as you can. There is a massive amount of knowledable business owners here that won't lead you wrong.

 

Thanks

 

OEST

OEScanTools

(682) 300-4613

[email protected]

Located in Little Elm, TX

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Thanks OEScan. I'm definitely glad I made the move. I've thought about branching out to other brands, but my business is still growing as I stay strictly with Toyota/Lexus/Scion. Doing so has allowed me to use the factory scan tool, which means I do everything the dealer does (including cutting and programming keys), minus navigation updates (Toyota has restricted it to dealer only... And most people just use their phones anyway). Part of me being exclusive to T/L/S is what has convinced many folks to try me out and why most stay with me. I don't mis-diagnose cars, I have all the special tools, I have connections for parts (almost always overnighted to me), factory repair manuals, and Lexus loaner cars. The only way I would ever branch out to another brand is if I can replicate what I'm doing now.

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  • Have you checked out Joe's Latest Blog?

         5 comments
      I recently spoke with a friend of mine who owns a large general repair shop in the Midwest. His father founded the business in 1975. He was telling me that although he’s busy, he’s also very frustrated. When I probed him more about his frustrations, he said that it’s hard to find qualified technicians. My friend employs four technicians and is looking to hire two more. I then asked him, “How long does a technician last working for you.” He looked puzzled and replied, “I never really thought about that, but I can tell that except for one tech, most technicians don’t last working for me longer than a few years.”
      Judging from personal experience as a shop owner and from what I know about the auto repair industry, I can tell you that other than a few exceptions, the turnover rate for technicians in our industry is too high. This makes me think, do we have a technician shortage or a retention problem? Have we done the best we can over the decades to provide great pay plans, benefits packages, great work environments, and the right culture to ensure that the techs we have stay with us?
      Finding and hiring qualified automotive technicians is not a new phenomenon. This problem has been around for as long as I can remember. While we do need to attract people to our industry and provide the necessary training and mentorship, we also need to focus on retention. Having a revolving door and needing to hire techs every few years or so costs your company money. Big money! And that revolving door may be a sign of an even bigger issue: poor leadership, and poor employee management skills.
      Here’s one more thing to consider, for the most part, technicians don’t leave one job to start a new career, they leave one shop as a technician to become a technician at another shop. The reasons why they leave can be debated, but there is one fact that we cannot deny, people don’t quit the company they work for, they usually leave because of the boss or manager they work for.
      Put yourselves in the shoes of your employees. Do you have a workplace that communicates, “We appreciate you and want you to stay!”
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