Similar Forum Topics
Interesting article on Search Engine Journal about the importance of business reviews. Your business listing is prompted up with more positive reviews which is especially important for local area search. Google Local Search Study: Businesses on First Page Have an Avg. 4.4 Star Rating Businesses ranking on the first page of Google local search results have an average review rating of 4.42 stars. This information was revealed in a recent study from BrightLocal which examines Google reviews and how they relate to local rankings. A high star rating was found to strongly correlate with better rankings in Google search. Businesses ranking in the top 3 positions are more likely to have an average star rating of 4-5 stars (64% of businesses have 4-5 stars). Out of those ranking in positions 7-10 59% of were found to have a 4-5 star rating. Only 20% of businesses in positions 1-3 were found to have no Google reviews, compared to 26% of businesses in positions 7-10. Those numbers stress the importance of having a favorable star rating when it comes to ranking well in Google local search. Positive reviews send signals to Google that the business is trustworthy and provides a good experience for customers. Therefore, Google will be more likely to direct people toward those businesses when searching for what they offer. Other Key Findings from the Study Only 5% of businesses have an average star rating below 3 stars Photographers, alternative therapy businesses, and marketing services have the highest average star ratings Senior living services, car dealerships, and hotels have the lowest average star ratings Bars, restaurants, and hotels are the industries that are most likely to have Google Reviews Accountants are the least likely industry to have reviews on Google Results from this study are based on the analysis of 93,000 businesses’ Google reviews in 26 industries. Another recent study from Moz further illustrates the growing importance of Google My Business signals in local search results. Article: https://www.searchenginejournal.com/google-local-search-study-businesses-on-first-page-have-an-avg-4-4-star-rating/279895/
- 0 replies
- 29 views
I have a 2 bay facility that I rent and one employee plus myself. I was quoted about $2346 per year for both general liability and garage keepers from Liberty Mutual(using CoverWallet as the broker). - General liability was $1,032 per year if paid in full for $1,000,000 limit and $2,000,000 aggregate - Garage keepers was $1320 per year if paid in full for $75,000 coverage Does this sound right? I am in the process of getting other quotes but wanted to see if I am in the right ballpark. This is my first time getting insurance for the business and it seems like some places don't want to insure you unless you have history. Shop size: Employees: Location: Own or rent: Coverage: Insurer: Thank you
- 1 reply
- 210 views
Yesterday, went for a drive through North Jersey, was very concerned to see that independent shops are putting permanent signs with the $19.95 oil change offers, the $59 A/C recharge, and the $5 dollar flat fix. This reeks of desperation, clearly the industry is coming due for a strong correction. At my shops this month we are starting to see price resistance from the lower income segment, we are having to exert price flexibility for price discovery which we are finding to be 10% to 20% from list pricing. The mid to upper segments are still going strong.
- 95 replies
- 5,026 views
As shop owners, we sometimes feel that we need to answer every question and handle every situation. While you need to be proficient as a business owner, you also need your employees to think for themselves. Empower your people to solve problem. Ask them for their opinions and don’t be too quick to jump in on every situation. The more you jump in and solve their problems, the more they will rely on you. This is not to say you don’t have their back; but a team functions best when everyone takes ownership of their position and takes responsibility to take care of problems. Will employees make mistakes? Yes. But there isn’t a shop owner on this planet that has a perfect record at making decisions. We all make mistakes. As a shop owner; teach, mentor and coach. Include your employees in on decisions that relate to their job position. When employees feel you trust them, they will begin to solve their own problems. This will set you free to work on the things that will bring you greater success.
- 2 replies
- 330 views
I was just wondering the most competitive 3rd party tire warranty programs. Let me know who you use, thanks.
- 0 replies
- 276 views
Similar Tagged Content
I need some recommendations on learning more about garage keepers insurance. Like basically where to start, how to shop for it, any information would be helpful.
To give you a little background on where I am coming from: My brother and I are taking over the business, our father is 69 and is working his way into retirement. He has done a great job on teaching us how to run a shop, we are both very good service managers, however we have little experience on the business end of things. The reason that I am so interested in insurance is at the end of last year we were dropped by our underwriter, not for too many claims, just because, well I don't really know why. I think it had more to with the insurance company and the direction they were heading. Anyway our insurance guy scrambled to get us insurance at the 11th hour and needless to say we are paying out the nose.
We have 2 locations and do general automotive repair. The kicker is, we also have 2-3 service trucks and do on site tire repair for semi and construction tires. Yes, I know, there is my expensive insurance issue. However we have never paid this much before and I think part of it is who we are dealing with.
With all that being said I am trying to be proactive and learn as much as I can, so that maybe when it is time to renew we can get this expense a little more inline.
Any help and suggestions would be greatly appreciated.
I'm looking at renting a location to open a new shop and the owners are asking me to carry 2 million general aggregate, 1 million per occurence. 100,000 fire damage liability and 5000 medical.
In speaking to a few agent they seem to think it's a bit high.
Can ya'll post what you typically carry on your shop?
I am planning a soft opening in mid to late January and have started looking for insurance quotes. I did not realize how difficult this may end up being. I have only spoken with two offices so far. The first could not cover a new venture(without previous experience) and the other wants all the info of all the employees up front before they can quote(we are hiring one mechanic and do not have that info yet). I understand cost will be higher fora new business but am having a hard time budgeting for this expense. I know there are many factors involved but if anyone that has started in the recent path could shed some light on this topic I would appreciate it. I did search here and did not find alot but online i found quite a few quotes for detail shops that seemed very reasonable(under 200/month). In my business plan I budgeted for $900 for Liability and Garage keepers.
any advice is always appreciated.