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HELLO FROM NEW SHOP OWNER IN PA


R.O.C.

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HELLO EVERYONE

 

I RECENTLY OPEN MY OWN SHOP AND GOT A PHONE CALL THE OTHER DAY FROM MANAGEMENT SUCCESS TO ATTEND A SEMINAR. SO I WAS SURFING THE INTERNET LOOKING FOR INFO ON THEM AND CAME ACROSS THIS FORUM. ANY IMPUT ON THE SEMINAR THEY SEEMED VERY PUSHY TO ME???

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Welcome to the site. Its great to have you here. There are a lot of seasoned shop owners with a lot of good information. Don't be afraid to ask.

 

I personally have never heard of Management Success. I have learned a lot from either Elite Worldwide http://www.eliteworldwidestore.com/ or classes and training by ATI http://www.autotraining.net/

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  • Have you checked out Joe's Latest Blog?

         2 comments
      My son is not in the automotive industry. He is in the commercial real estate business. However, the workplace problems are the same. Recently, his frustration with the heads of the company reached an all-time high. When I asked him why he doesn’t speak up and let the leadership know how he is feeling, he responded, “Anyone who has voiced concerns or issues has been viewed as weak and incapable of doing their job. I don’t want to be viewed like that.” This is an example of a toxic work environment.
      If you are a shop owner, you are a leader. And leaders must be approachable. That means that you are willing to hear the concerns of others and have them express themselves. It also means that while you may not agree with someone’s perspective on an issue, it is their perspective, and that viewpoint needs to be recognized and respected.
      Make it known that you want to hear the opinions of others. Literally, ask for input from others. And thank those that speak up. Now, I am not saying that you need to act on every concern or opinion. That would not be realistic. But just listening may be enough. And you never know, someone in your company may have an idea that you never thought about and even improve your business.
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