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Jay Huh

Abandoned customer cars. Help

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I've been at my current location for 8 months and we have a couple cars that's been abandoned. One is a car with a blown head gasket, customer won't return call for anything. She only owes $30 for the diag.... another is a van that doesn't start, needs ecu and he owes $500.... and we have a 07 335i that needs a transmission that has been sitting on our lot. The 335i customer just wants to get rid of the car and offered to give it away for $200 plus what is owed on the bill. Problem is, car is still owned by the bank and he still owes on it. Can I get the title or does the bank have the right to repo it? Never done a mechanic lien or title before but I feel like this is going to be an ongoing issue

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