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ADealerTech last won the day on April 27 2015

ADealerTech had the most liked content!

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About ADealerTech

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    Occasional Poster

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  • Business Name
    SK Automotive
  • Business Address
    15A East Greenwich Avenue, West Warwick, Rhode Island, 02893
  • Type of Business
    Auto Repair
  • Your Current Position
    Shop Owner
  • Automotive Franchise
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  1. Hey Joe thanks for the response. I should have clarified I am looking into the various Tech Net like services each offer to find the most shop friendly one since they all require you be in either or and use them as your first call with a specific volume requirement per month to wave additional service fees.
  2. Hey Everyone! I have recently (about two years ago) gone into business for myself (no longer a dealer tech) and have actually not had to file any labor claims until this past month and it was quite a bit of a hassle. I was wondering what your experience has been with what auto parts store has been the most user friendly and reasonable reimbursement process? The places I have access to are: Advance Auto AutoZone O'Reilly Auto Napa Action Auto Parts Federated WorldPac I don't want to say which of those I am frustrated with after this go round, because I am mo
  3. ADealerTech


  4. I'd like to offer you some inside perspective, because I honestly can see that you guys sort of have the blinders on when it comes to dealership service shops today and the techs employed. 1. On pricing, for a good number of things we match your prices or beat them, and we don't do it at a loss most times. The industry has become expensive for all of us involved, independent and dealership. The difference is the independent shops are more or less having to move their prices north to keep up with the costs, equipment, training, etc. On the other hand, the manufacturers basically have forced
  5. I don't understand the logic of telling someone to leave and not get their business and money to prevent someone else from leaving and not getting their money. You are just trading one person's money for another, nothing gained and nothing lost. Also I find it very hard to believe that, unless they are smoking in the chair, they are leaving the scent behind when they left, and if they are, I am even more hard up to believe that it is so strong that a little air freshener doesn't resolve it. Sounds like you are just taking personal issue with marijuana, and that sounds like a bad idea to apply
  6. Yes, helps immensely. I also asked this in Facebook group I mentioned. We have finalized the first three sections of the document. I will post them here just so you guys can see what we are aiming to do:
  7. Hi Guys, I love to read here and educate myself on the other side of the shop. Often I see posts about not being able to find techs or all the new techs do not possess the skill and ability to survive in the field or to be compatible with the position you need to fill. I happen to run the Facebook group Automotive Technicians, a 12,000+ member strong community of technicians from around the country. We get a lot of aspiring technicians rolling through and they all have the same concerns, questions and difficulties getting into this field, and many more leave shortly after for a new car
  8. I think the simple solution is that if some input is wrong, not just an opinion that you disagree with, it can be politely corrected. I have been here a year now and read most topics. I very rarely see a tech post on things that a tech could not have sufficient experience or knowledge of. I am not trying to downplay the management role at all, I have been in that role and know it's stresses and situations that call for decisions that seem odd to employees because they don't have all the facts laid out. I also know some things are pretty darn transparent and most people can understand them
  9. I think it is silly to just assume a tech has no business sense, or experience in another field at management. To state the techs here are 19 year old quick lube guys is reaching at best. A lot of techs are vested more in the business than just "I fix the cars." If the business suddenly closed tomorrow the tech is out of a job and an income. Techs are also on the front lines, all the business decisions made affect them and they personally witness the fruition or futility of certain decisions. A lot of large corporations include methods for their employees on all levels to make recommendati
  10. Those times are per axle, so 2.0 for just the fronts and 2.0 for just the rear.
  11. Since you haven't provided anything relevant other than assumptions of what I do and don't know about what goes on in the place of business I work at. I will just say this: I hold an automotive service degree, which I obtained after I was laid off from my previous job, which was an investment advisor for Bank of America. I also hold a finance degree, which was required to hold the job I had. So, I have a little idea of how business works, and by a little, since I helped advise owners of companies multiple 100s of times larger than yours, I mean a lot. I also am currently working on my
  12. I have worked at Subaru and now Hyundai. We turn rotors if we can, which is more often than not. For warranty work we have to use the on-car, if not we can use either-or. We get a lot of brake jobs. Even though our labor rate is high at 105.00, our brake jobs costs are generally lower than the independent shops who (in my opinion, foolishly) only go the new rotors route. We have flat pricing for our brands. 249.95 includes new OEM pads and hardware, turned rotors, serviced calipers for the rear, 299.95 for the same in the front. If it is an off brand pricing varies, but it usually all falls be
  13. As a technician, I spend a lot of time with these ROs, doing these cheap oil changes. I have taken the time to peruse the vehicle service history and notice that it is all oil changes and all coincides around the date of our mailings. I see previous recommendations, including the gravy stuff like brakes. You will see when they come back at the next coupon mailing that the brakes are nice and new, but your shop didn't do them, but you are stuck with the 19.95 loss leader oil change time and time again. I have always said to myself, when it comes time to open my shop, that I will not bother
  14. I will post from a tech's perspective, but first I want to say, our tool truck comes the same day, the same time, each and every week. Perhaps the shop owner/manager should not be scheduling directly at that time, or schedule lighter? Expecting them to finish an oil change and then do their business is one thing, expect them to finish that brake job they just got the wheels off for is another. When the tool truck arrives, we need to get our tool purchases taken care of, our bills paid, our questions answered and our warranties fulfilled. Those tools are what are making us money and in direct

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