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Sears Closing 100 US Stores And Auto Centers

Joe Marconi
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Gonzo Grand Master

Gonzo

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Well that sucks. Sears has always been one of those department store repair shops that I get a lot of referral work from. Locally, they've had a tradition of parts swapping. They screw it up and then give up...and then tell their customer to see me.

 

They were good advertisement for me. Gonna miss them. Now, those folks that use this sort of service from these department store repair shops will have to go elsewhere to get their cars looked at. I just hope the next place they go extends the referral work back to my shop as Sears has done in the past.

 

You know, ya gotta have those parts swapper shops around... makes for good business for other shops. I guess times are changing and maybe people are starting to realize the value of a trained technician and not somebody with just a name on his shirt and a Sears logo.

 

What am I thinking??? Seriously? Consumers getting wise? my bad.....

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OEScanTools.com Explorer

OEScanTools.com

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It is my understanding that they are going through a major restructure to get their Sears Auto Centers separated away from their retail locations. The locations closing are not profitable and typically have been in their location for quite some time. These locations are in not so desirable areas and so thus there needs to be a change. Don't be surprised that in 2 to 3 years that they have increased their locations by 25% or more and in very desireable areas.

 

My .02

 

OEST

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  • Have you checked out Joe's Latest Blog?

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      Most shop owners would agree that the independent auto repair industry has been too cheap for too long regarding its pricing and labor rates. However, can we keep raising our labor rates and prices until we achieve the profit we desire and need? Is it that simple?
      The first step in achieving your required gross and net profit is understanding your numbers and establishing the correct labor and part margins. The next step is to find your business's inefficiencies that impact high production levels.
      Here are a few things to consider. First, do you have the workflow processes in place that is conducive to high production? What about your shop layout? Do you have all the right tools and equipment? Do you have a continuous training program in place? Are technicians waiting to use a particular scanner or waiting to access information from the shop's workstation computer?
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      Once you have determined the correct labor rate and pricing, review your entire operation. Then, tighten up on all those labor leaks and inefficiencies. Improving production and paying close attention to the labor on each job will add much-needed dollars to your bottom line.

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