Quantcast
Jump to content

Indentifix Identity Theft!


Recommended Posts

Thanks Joe for writing on this subject. It's really about ethics, conscience and good sound honesty.

 

I spent several years in construction and I always loved to see a company who was in business for 50 or 75 or 100 years. Because that tells me they were an ethical and honest outfit.

 

Bottom line is that if you operate above board, with nothing shady going on, customers will be back to support your business. Return business, that is a nice reward that we hopefully all enjoy on a regular basis.

 

About Identifix, I agree that they are a great resource, I've been using them for at least 6 months already. I highly recommend to anyone who does diagnostics.

 

 

  • Like 1
Link to comment
Share on other sites

  • 5 months later...

What a bunch of cry babies!!!! If ya had any sense youd pool your money together with your local shops and share the login name an password...itd keep shop cost down. Unless you like paying 160 a month.

 

mikeg, no name calling on this site please, lets keep it professional. I can appreciate your participation and feedback, but your suggestion clearly violates Identifix and most other web based and non web based software TOS. https://www.identifix.com/corp/terms_of_use.asp

 

Hopefully you are just kidding around and trying to be funny.... ^_^

Link to comment
Share on other sites

Sorry to say but,information is just really a GOOGLE search away and..... It's free!!!.Btw don't forget about YOUTUBE.....I agree Google and YouTube won't substitute for actual repair information OR real actual EXPERIENCE..But it's no secret,repair info for anyone is available for anyone...This kind of information can be wrongly interpreted in the wrong way by inexperienced persons(the customer).This kind of info such as car owners "forums" really effects the professional auto shops and their techs..How many times have you heard the saying "I know the problem my car is having,I've searched it on you tube and it can't be that hard" ?....or what about the ole saying "I could do it but I don't have the tools"....But yes persons who steal identitys for paid subscriptions are truly scum..

Link to comment
Share on other sites

What a bunch of cry babies!!!! If ya had any sense youd pool your money together with your local shops and share the login name an password...itd keep shop cost down. Unless you like paying 160 a month.

Well, with this kind of thinking would you suggest for your own customers to pull their money together, go buy their own parts and negotiate a "wholesale deal" with you. Not "really" picking on your shop's name, but with "discount" in it, already probably happening :( Businesses like Identifix are relying on shops paying the full price for service, if everyone would do what you are suggesting, they would go out of business or would have to increase their prices to compensate for stealing. I am sure it is costing them extra right now to investigate the IP addresses etc. to prevent/deal with the issue.

Link to comment
Share on other sites

Just image for a moment if there was no indentifix,(like the old days)...OR no Autoshopowners.com...I remember the days when real life experience and knowledge was the only thing you had.Those were the days when you really had to figure things out to repair vehicles,now all you need to do is type in a few keywords and get results.Man, I really do like technology,thanks to all these great websites,one of them being autoshopowners that make it possible for all independent repair shops to survive.With out the support or participation of "us" the independent repair shops and techs our industry (the independent shops)would not thrive..

Link to comment
Share on other sites

  • 7 months later...

I change my password all the time on Identifix and keep it saved on the shop computer only, Identifix only allows one person to use it at a time. So if my mechanics give the password to a trusted friend and they do the same I pay for the service and can't use it when a buddy's buddy is using it for free to circumvent paying. Not saying they are all bad people but I want to be able to use what I pay for.

 

On another note I had Mitchell call me to verify my email address change. ??!! A salesguy tried remotely installing his MORE parts info on my system to overwrite the existing dealership we use for parts ordering (without my knowledge of it). He must have tried changing my Email to his to gain access. Needless to say we won't be doing any business with that dealership. Thankfully Mitchell recognized the red flag and called me at the shop.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Available Subscriptions

  • Have you checked out Joe's Latest Blog?

         0 comments
      It always amazes me when I hear about a technician who quits one repair shop to go work at another shop for less money. I know you have heard of this too, and you’ve probably asked yourself, “Can this be true? And Why?” The answer rests within the culture of the company. More specifically, the boss, manager, or a toxic work environment literally pushed the technician out the door.
      While money and benefits tend to attract people to a company, it won’t keep them there. When a technician begins to look over the fence for greener grass, that is usually a sign that something is wrong within the workplace. It also means that his or her heart is probably already gone. If the issue is not resolved, no amount of money will keep that technician for the long term. The heart is always the first to leave. The last thing that leaves is the technician’s toolbox.
      Shop owners: Focus more on employee retention than acquisition. This is not to say that you should not be constantly recruiting. You should. What it does means is that once you hire someone, your job isn’t over, that’s when it begins. Get to know your technicians. Build strong relationships. Have frequent one-on-ones. Engage in meaningful conversation. Find what truly motivates your technicians. You may be surprised that while money is a motivator, it’s usually not the prime motivator.
      One last thing; the cost of technician turnover can be financially devastating. It also affects shop morale. Do all you can to create a workplace where technicians feel they are respected, recognized, and know that their work contributes to the overall success of the company. This will lead to improved morale and team spirit. Remember, when you see a technician’s toolbox rolling out of the bay on its way to another shop, the heart was most likely gone long before that.
  • Similar Topics

    • By carmcapriotto
      Want to make your content stand out in 2024?
      In this episode, we’ll discuss why creating completely original content isn’t the key—and what really drives success in today’s competitive landscape.
      You’ll learn how to take existing topics and make them your own by adding your unique voice and perspective. We’ll show you how to keep your shop at the forefront of your customers’ minds, even during long gaps between visits. Plus, get tips on how to use content across social media, email, and other channels to build trust and connect with your audience.
      Ready to boost your content strategy and strengthen customer loyalty? Tune in now and discover how to create content that truly resonates with your audience!
      Thank you to RepairPal for sponsoring The Auto Repair Marketing Podcast. Learn more about RepairPal at https://repairpal.com/shops
      Show Notes with Timestamps
      How To Get In Touch
      Group - Auto Repair Marketing Mastermind
      Website - shopmarketingpros.com 
      Facebook - facebook.com/shopmarketingpros 
      Get the Book - shopmarketingpros.com/book
      Instagram - @shopmarketingpros 
      Questions/Ideas - [email protected]
      Click to go to the Podcast on Remarkable Results Radio
    • By carmcapriotto
      Matt Fanslow addresses misconceptions in the automotive repair industry, focusing on a viral social media video about tire repair. Matt explains the importance of following manufacturer protocols, the risks of improper repairs, and the need for ongoing consumer education. He emphasizes the long-term integrity of honest repairs and advises consumers to ask questions rather than assume malintent from repair shops. 
      Show Notes
      Puncture Repair Procedures: https://www.ustires.org/sites/default/files/2021-10/Puncture_repair_handout_17_2.pdf Tire Repair: What You Can and Cannot Repair on a Flat Tire: https://www.continental-tires.com/products/b2c/tire-knowledge/tire-repair/ Faulty Tire Repair Brings $22.8 Million Court Award: https://www.shopownermag.com/faulty-tire-repair-brings-22-8-million-court-award/ $22.8 Million Faulty Tire Repair Entirely Avoidable: https://www.tirereview.com/22-8-million-faulty-tire-repair-entirely-avoidable/ Discussion on Auto Repair Integrity (00:01:06) Personal Tire Repair Experience (00:01:17) Cost Comparison of Tire Repairs (00:02:25) Incompetence vs. Scamming (00:02:33) Lack of Standard Protocols (00:04:07) Importance of Manufacturer Protocols (00:04:41) Tire Repair Limitations (00:08:37) Legal Precedents in Auto Repair (00:09:42) Consumer Awareness and Questions (00:10:55) Disconnect Between Clients and Mechanics (00:12:04)  
      The Aftermarket Radio Network
       
      Remarkable Results Radio Podcast with Carm Capriotto: Advancing the Aftermarket by Facilitating Wisdom Through Story Telling and Open Discussion
      Diagnosing the Aftermarket A to Z with Matt Fanslow: From Diagnostics to Metallica and Mental Health, Matt Fanslow is Lifting the Hood on Life.
      The Auto Repair Marketing Podcast with Kim and Brian Walker: Marketing Experts Brian & Kim Walker Work with Shop Owners to Take it to the Next Level.
      The Weekly Blitz with Chris Cotton: Weekly Inspiration with Business Coach Chris Cotton from AutoFix - Auto Shop Coaching.
      Business by the Numbers with Hunt Demarest: Understand the Numbers of Your Business with CPA Hunt Demarest.
      Speak Up! Effective Communication with Craig O'Neill: Develop Interpersonal and Professional Communication Skills when Speaking to Audiences of Any Size.
      Click to go to the Podcast on Remarkable Results Radio
    • By carmcapriotto
      Want to create video content that boosts your shop’s visibility and drives more customers to your door?
      Discover how taking on the VEDA (Video Every Day in August) challenge can help you get comfortable on camera, overcome any fears, and make video a natural part of your marketing strategy.
      In this episode, we’ll share practical tips on using video to build trust with your audience, improve your SEO, and showcase your expertise—all while staying consistent with daily video content. Plus, you’ll learn how doing VEDA can help you master video creation and create real connections with your customers.
      Don’t miss out on this chance to level up your video game and see real results for your shop. Tune in now and start creating videos that truly connect!
      Thank you to RepairPal for sponsoring The Auto Repair Marketing Podcast. Learn more about RepairPal at https://repairpal.com/shops
      https://www.facebook.com/brian.walker
      https://www.facebook.com/brian.walker/videos/877852980463356 - Brian’s #veda day 31
      https://www.facebook.com/brian.walker/videos/2358559621160873 - Brian’s #veda day 32
       
      How To Get In Touch
      Group - Auto Repair Marketing Mastermind
      Website - shopmarketingpros.com 
      Facebook - facebook.com/shopmarketingpros 
      Get the Book - shopmarketingpros.com/book
      Instagram - @shopmarketingpros 
      Questions/Ideas - [email protected]
      Click to go to the Podcast on Remarkable Results Radio
    • By Changing The Industry
      Why Pricing Adjustments Can Hurt Your Sales #podcast #autorepairbusiness #podcastclips
    • Sell your car with CarBrain
    • By carmcapriotto
      Join host Kim Walker as she leads a heartwarming and insightful panel discussion with auto repair shop owners who are making a real difference in their communities. In this special episode, our panelists share how they're stepping up during the back-to-school season to support local students and teachers through creative initiatives—from donating school supplies to funding teacher wish lists and organizing community events.
      Listen as Tanika Haynes, Christina Grace Beverly, and Nakia and Nate Bailor discuss the challenges they’ve faced, the unexpected rewards of giving back, and how these efforts have strengthened their ties to the community. Whether you’re a shop owner looking for inspiration or simply curious about the power of local engagement, this episode is packed with practical tips and stories that will inspire you to take action.
      Hit play now to learn how even small gestures can create lasting impacts, both for your business and your community! 🚗🎒
      Thank you to RepairPal for sponsoring The Auto Repair Marketing Podcast. Learn more about RepairPal at https://repairpal.com/shops
      Back to School Marketing Discussion in the FB group  
      How To Get In Touch
       
      Group - Auto Repair Marketing Mastermind
      Website - shopmarketingpros.com 
      Facebook - facebook.com/shopmarketingpros 
      Get the Book - shopmarketingpros.com/book
      Instagram - @shopmarketingpros 
      Questions/Ideas - [email protected]
      Click to go to the Podcast on Remarkable Results Radio


  • Our Sponsors

×
×
  • Create New...